9 Chrysler Dealers near 93436near 93436

It was a wonderful experience thank you Santiago - ornelas_1902

It was a wonderful experience thank you Santiago Hernandez for making my purchase great I

If I could give no start, I would this place is a joke. - mrsnunez715

If I could give no start, I would this place is a joke. I bought a brand new van from them and it’s been braking down, it just looses power and shuts off in the middle of driving. I brought it there and they literally said we don’t know what’s wrong with and sent me away. So it continues to happen putting me and my 3 kids at danger on the freeway. I call no one answers my calls and than I make an appointment drive all the way there and they send me away!!! Honestly they don’t want to fix it because it’s in warranty and they are waiting for it to be out of warranty! They are rude and unprofessional and I will never buy or have my cars serviced there!!!! They are careless and just care about how much money they can get out of you instead of fixing these mistakes!!!!! Shame on you!!!!!

Justin in the service department was incredibly kind and - Teresa

Justin in the service department was incredibly kind and made servicing my vehicle so easy. Wendy was so sweet and created such a welcoming environment. Thank you both for the amazing service at Crown Dodge Dealership!

BAIT AND SWITCH BAIT AND SWITCH BAIT AND SWITCH. - daja

BAIT AND SWITCH BAIT AND SWITCH BAIT AND SWITCH. Drove hours for a deal and when you get there, they’ll give you completely different numbers and tell you “you drive all the way here don’t leave without a car” something like that. I promise you stay away and go to Rydell closeby they are a transparent dealership while this one says all dealerships bait and switch, no buddy you guys do. Greed is rampant here, Go to Rydell or Orange coast Jeep, bigger discounts and true to the quotes.

They told me since I didn't buy from them, that I was not - poor service

They told me since I didn't buy from them, that I was not a priority. Had my new vehicle (500 miles) in for over 2 1/2 weeks while they tried to figure out the start-stop feature that stranded us. Communication is non-existent and we had to go to the dealership in order to talk to anyone about the status. Once returned it was dirty and their was a chip and scratch in the paint (2 different places). Wagoneer services (special attention for wagoneer owners) level III has not been able to contact the dealership or the district manager in over 4 weeks. My issues have been elevated to service level III which is supposedly their top service level with ultimate authority to no result. The service is poor and the jeep corporate support has no authority or communication. Really disappointed in service and communication. Really sad because I like the Wagoneer but it has some issues and I can't get service.

Having family that lost property in the Palisades-Eaton - stogiekenyatta

Having family that lost property in the Palisades-Eaton Fires in January. I had to drive 2 hours to get a fair deal at Shaver. After a brief misunderstanding months later. Andrew and Nathan the Gen. Managers were able to offer me a fair resolution that confirmed even in our toughest times there's still compassion for strangers in a big city. They're a fine well run family business. Glad I went there.

Easy and stress free - Lola

Very easy and stress free!! Very helpful and helped getting the best deal possible!! Cynthia was very patient and understanding with our needs. Thank you!!

Second and last time I go to this dealer. - Ken

Second and last time I go to this dealer. I bought a 2022 Dodge, but not from them so maybe that's why they acted this way but I have a feeling it's their standard operating behavior. First visit was to get a key FOB programmed for the new truck. First thing out of Jonny's mouth was, well it's about lunchtime so,.... I asked to see an IT or technical person and without asking why I came in, Jonny said you need an appointment. I set that appointment up for today. I came in and went to Jonny who told me that he moved my appointment to another clerk, who was clueless why I was transferred to her from the clerk who setup my appointment. I went to this other clerk who couldn't find my info because Jonny took my initial info. She agreed to assist me (although she too was ready to head to lunch, apparently a huge deal at this dealership) and asked why I was there. I said Jonny didn't bother to ask or document why I came in initially. I then told her I would like to get my new FOB programmed to the new truck. She proceeded to tell me that it would cost me $200 to program a $57 FOB. I declined that ridiculous charge and then asked about a repair to the front bumper skirt that had come apart at one place. She told me that would cost $200 (1 hour labor) and when I asked how they would fix it, she told me they TY Wrap the shirt to the bumper, for $200. TY Wraps last? It's apparent these knuckleheads just want to rest, pass the buck, and go to lunch. Never going back there. I would rate Johnny but I don't see him below. Might be a sign...

Great Service from Sales and Service - WesNorthwood

From the day I bought my truck to the first time I brought it into service they have treated me very well. Could not recommend them more!!!