Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
AJ McMillen
AJ McMillen at Koons Volvo Cars White Marsh

AJ McMillen | Page 2

Assistant Service Manager

Koons Volvo Cars White Marsh

5395 Nottingham Drive
White Marsh, MD 21162

4.9
69 Reviews
4.9

69 Reviews

Write a Review

69 Reviews of AJ McMillen

May 20, 2026

Dealership Rating
Employee Rating

Always easy to schedule appointments, always friendly service and staff, it's why I keep returning to Koons Volvo More

by dojani30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 20, 2026

Koons Volvo Cars White Marsh responded

It’s great to learn that scheduling appointments has been effortless and our team’s friendly service brings you back. We appreciate your continued trust in us for Volvo service. We’ll make sure Aj sees your feedback.

May 19, 2026

Dealership Rating
Employee Rating

Larry Bond provided excellent service and the center was fine . I’m there a lot because the potholes have ruptured many tires on our car. More

by Bryankbeverly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Bond, Joey Malizia, Dan Moore

Report | Print
May 21, 2026

Koons Volvo Cars White Marsh responded

Bryan, we are so glad that Larry had the opportunity to work with you and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

May 22, 2026

Koons Volvo Cars White Marsh responded

Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

May 18, 2026

Dealership Rating
Employee Rating

The dealership was extremely clean and offered a drink or snack if need. The service writers were friendly and easy to deal with. Also a very relaxing atmosphere to be in while waiting on your vehicle. More

by blkco2066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joey Malizia

Report | Print
May 18, 2026

Koons Volvo Cars White Marsh responded

We’re happy to hear our facility met your expectations with a spotless environment and available refreshments. It’s great to know our service writers made the experience friendly and hassle-free and that you found the atmosphere relaxing while waiting for your Volvo. Thank you for sharing your experience.

May 18, 2026

Dealership Rating
Employee Rating

Yes, Al was attentive to my issue and keep me up to date with progress. His efficiency was clear to see. Thank you Al. More

by pazda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 18, 2026

Koons Volvo Cars White Marsh responded

We are glad Aj’s attentive approach and clear progress updates made your Volvo XC90 service efficient. Thank you for sharing your experience. We are here for any future maintenance needs.

May 16, 2026

Dealership Rating
Employee Rating

I'm driving my third Volvo, all bought and serviced at Koons. Complete satisfaction; no complaints,ever! More

by bizetgordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Mcmillen

Report | Print
May 16, 2026

Koons Volvo Cars White Marsh responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

May 15, 2026

Dealership Rating
Employee Rating

Larry is the man! He was very helpful and got me what I needed beyond my expectations More

by Robyn712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Bond, Joey Malizia, Dan Moore

Report | Print
May 15, 2026

Koons Volvo Cars White Marsh responded

We’re glad Larry could provide the extra support you needed during your Volvo S90 service. Thank you for trusting us with your vehicle and we look forward to assisting you again.

May 15, 2026

Dealership Rating
Employee Rating

Very inviting and clean atmosphere, prompt service and attention to my requests and questions, overall an extremely pleasant experience. Would definitely recommend. More

by jsp9890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Mcmillen, Joey Malizia

Report | Print
May 15, 2026

Koons Volvo Cars White Marsh responded

Thank you for noticing our welcoming, spotless facility. We’re pleased our team provided prompt service and attentive responses to your requests on your Volvo XC60. Your recommendation means a lot, and we look forward to serving you again.

May 14, 2026

Dealership Rating
Employee Rating

Nice dealership well appointed interiors. If planning to buy certified pre owned, do your due diligence. Service was a breeze. More

by RKAlex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 15, 2026

Koons Volvo Cars White Marsh responded

Thanks for sharing your experience with Koons Volvo Cars White Marsh. AJ and our team appreciate your business and hope to see you again soon!

May 14, 2026

Dealership Rating
Employee Rating

Exceptional service and AJ is the best! I live closer to another Volvo dealer but drive the extra time just to come here. Pleasant waiting area. Really, nothing but good feelings about work More

by doggies.pp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Mcmillen

Report | Print
May 14, 2026

Koons Volvo Cars White Marsh responded

It’s wonderful to hear that you travel further for Aj’s outstanding support. We’re glad the waiting area met your expectations and that our service team left a positive impression. Thank you for trusting us with your Volvo.

May 13, 2026

Dealership Rating
Employee Rating

I really appreciated the diligence and professionalism displayed by Joey Malizia and recommend that he be promoted ASAP! More

by Derek A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Bond, George Burke, Joey Malizia, Dan Moore

Report | Print
May 13, 2026

Koons Volvo Cars White Marsh responded

Thank you for recognizing Joey’s professionalism and diligence. We’ll be sure to share your recommendation with our leadership team. Thanks for trusting us with your Volvo S80, and we look forward to assisting you again.

1
2
3
...
7

Dealership Inventory (174 Vehicles)

new 2026 Volvo XC90 car, priced at $70,625
2026 Volvo XC90
new
Crystal White Pearl exterior
Automatic
All-wheel Drive
$70,625
View Details
new 2026 Volvo XC90 car, priced at $76,795
2026 Volvo XC90
new
Crystal White Pearl exterior
Automatic
All-wheel Drive
$76,795
View Details
new 2026 Volvo XC40 car, priced at $48,950
2026 Volvo XC40
new
Vapour Grey Metallic exterior
Automatic
All-wheel Drive
$48,950
View Details
new 2026 Volvo XC60 car, priced at $62,735
2026 Volvo XC60
new
Vapour Grey Metallic exterior
Automatic
All-wheel Drive
$62,735
View Details
new 2026 Volvo XC90 Plug-In Hybrid car, priced at $84,595
2026 Volvo XC90 Plug-In Hybrid
new
Crystal White Pearl exterior
Automatic
All-wheel Drive
$84,595
View Details
new 2026 Volvo XC40 car, priced at $52,550
2026 Volvo XC40
new
Crystal White exterior
Automatic
All-wheel Drive
$52,550
View Details
View All Inventory