AJ McMillen
AJ McMillen at Koons Volvo Cars White Marsh

AJ McMillen | Page 2

Assistant Service Manager

Koons Volvo Cars White Marsh

5395 Nottingham Drive
White Marsh, MD 21162

4.9
55 Reviews
4.9

55 Reviews

Write a Review

55 Reviews of AJ McMillen

May 08, 2026

Dealership Rating
Employee Rating

AJ and both drivers were all courteous and easy to work with. I definitely appreciate the discounts! More

by cdryden4travel
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alan Mcmillen , Two drivers from Concierge

May 08, 2026

Koons Volvo Cars White Marsh responded

It’s wonderful to hear that Aj and our drivers provided courteous, hassle-free service while working on your Volvo S60. We’re glad the discounts made your visit even better. Thank you for trusting us with your service needs!

May 07, 2026

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Very efficient! Wonderful service. On time and convenient Very happy with Volvo of White Matsh More

by jpgerhart7
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Recommend Dealer
Yes

Other Employees Tagged: Alan Mcmillen

May 07, 2026

Koons Volvo Cars White Marsh responded

Thank you for your kind feedback. We’re pleased our service team provided efficient, on-time care for your Volvo. Feel free to reach out if you need anything else.

May 06, 2026

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Fast and courteous service. They followed through on all of the commitments made when I purchased the car. More

by jeffghrist
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Recommend Dealer
Yes

Other Employees Tagged: Alan Mcmillen

May 06, 2026

Koons Volvo Cars White Marsh responded

It’s wonderful to hear about the fast and courteous care you received for your Volvo XC90. We’re glad we could deliver on the commitments made at purchase. Please reach out when your XC90 needs any future service.

May 05, 2026

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Outstanding service and customer care. Allows me to make the best use of my time. More

by Cmckethan
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Recommend Dealer
Yes
May 05, 2026

Koons Volvo Cars White Marsh responded

Thank you for sharing your positive experience. We’re glad our service care helps you make the most of your time with your Volvo. We look forward to assisting you again.

May 04, 2026

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No issue with the service - everything was great - my only complaint was not having a Volvo loaner - the process and getting back and forth to Enterprise was lengthy and the car they gave me was horrible More

by thomas.lalley
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Recommend Dealer
Yes

Other Employees Tagged: Alan Mcmillen

May 05, 2026

Koons Volvo Cars White Marsh responded

Thank you for sharing your experience with us, Thomas. We truly appreciate your business and this feedback. Please don't hesitate to reach out to us directly if you'd like to discuss your concerns in more detail, we are always happy to help!

April 30, 2026

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KOONS Volvo is the best dealer i have ever had the pleasure of dealing with... They go above and beyond every time. More

by rnockjr
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Recommend Dealer
Yes

Other Employees Tagged: Alan Mcmillen

Apr 30, 2026

Koons Volvo Cars White Marsh responded

Thrilled our service team could exceed expectations with your Volvo. Thank you for sharing your experience and we look forward to supporting you again.

April 29, 2026

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The service writer was kind and professional and took very good care of my issue with extreme willingness to help. He was very knowledgeable of what was going on with the car and was very confident in r More

by 4mfraker
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Recommend Dealer
Yes

Other Employees Tagged: Larry Bond

Apr 30, 2026

Koons Volvo Cars White Marsh responded

It’s great to know that Aj provided professional and caring support during your Volvo XC40 service. We’re glad he could explain the issue clearly and address your concerns confidently. Thank you for sharing your positive experience.

April 29, 2026

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Always fast, efficient, friendly, thorough etc. .. My car is always run through the carwash at time of pick up for that little extra touch. Looking forward to future business transactions w/ Koons More

by baltimore3308
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Recommend Dealer
Yes
Apr 29, 2026

Koons Volvo Cars White Marsh responded

Your review made our day! We appreciate your kind words about our fast, efficient, and friendly service along with the extra carwash touch. It’s wonderful knowing your Volvo S60 leaves looking its best, and we look forward to your next visit.

April 28, 2026

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The sales person Garry and manager heard my need and worked with it and was patient More

by stefan1914
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Recommend Dealer
Yes
Apr 29, 2026

Koons Volvo Cars White Marsh responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 27, 2026

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Employee Rating

Larry was very knowledgeable and such a pleasure to work with. I will definitely be back as needed. Thank you Volvo at White Marsh More

by dqaron06
Service Price Transparency
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Recommend Dealer
Yes
Apr 28, 2026

Koons Volvo Cars White Marsh responded

Hearing that Larry’s expertise made your visit enjoyable is wonderful. We’re glad your Volvo XC90 service went smoothly and look forward to helping you again.

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