Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
AJ McMillen
AJ McMillen at Koons Volvo Cars White Marsh

AJ McMillen | Page 2

Assistant Service Manager

Koons Volvo Cars White Marsh

5395 Nottingham Drive
White Marsh, MD 21162

4.9
32 Reviews
4.9

32 Reviews

Write a Review

32 Reviews of AJ McMillen

March 30, 2026

Dealership Rating
Employee Rating

I always feel welcome. After trading in my 2017 Volvo XC90, I had no questions on my next vehicle- has to be a Volvo! Larry and the Koons team takes care of me and my car. More

by amandastout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Bond , Charlie Burkhardt, Chris Walker

Report | Print
Mar 30, 2026

Koons Volvo Cars White Marsh responded

Your five-star review means a lot, and we’re grateful you trust Larry and our team with your Volvo. It’s great to see you return after trading in your XC90 for the EX90. We appreciate the chance to handle your EX90 service.

March 30, 2026

Dealership Rating
Employee Rating

Larry Bond seem to have gotten my XC 90 Volvo in and out and literally less than 90 minutes. As soon as we got home and relaxed, he said Gee you know your car is done. More

by kaleenaharlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Bond , Charlie Burkhardt, Jim Coleman

Report | Print
Mar 30, 2026

Koons Volvo Cars White Marsh responded

It’s great to hear that Larry had your Volvo XC90 Recharge Plug-In Hybrid finished in under 90 minutes. We’re glad you could relax at home as soon as the work was done. Let us know if you have any questions while you enjoy your drive.

March 30, 2026

Dealership Rating
Employee Rating

Very helpful and efficient. Great customer service. Overall the dealership is a great place for service. More

by ndorsey60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Mcmillen

Report | Print
Mar 30, 2026

Koons Volvo Cars White Marsh responded

Thank you for sharing your experience with our Volvo service department. We’re pleased to hear our team was helpful and efficient while servicing your XC90. We appreciate your kind words and look forward to serving you again.

March 30, 2026

Dealership Rating
Employee Rating

Advisor was great and concierge service spectacular! Thanks for making it easy to get my car fixed. More

by kaplanj1112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 30, 2026

Koons Volvo Cars White Marsh responded

It’s great to hear that Aj and our concierge service made getting your Volvo XC60 back on the road simple. We appreciate you taking the time to share your experience. We look forward to assisting you again.

March 30, 2026

Dealership Rating
Employee Rating

The entire team from start to finish was great. Communication upon arrival on what to expect and updates throughout the visit were great, the waiting area was good to get some work done. Very goo More

by Brett.hendrickson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Bond , Charlie Burkhardt, Jim Coleman

Report | Print
Mar 30, 2026

Koons Volvo Cars White Marsh responded

It’s great to know our team kept you informed throughout your service appointment and that the waiting area helped you stay productive. We appreciate you sharing this with us and look forward to welcoming you back for your Volvo XC60’s next visit.

March 30, 2026

Dealership Rating
Employee Rating

Friendly service advisors and quick turnaround times. It is very easy to schedule appointments and I love the communication. More

by DA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Mcmillen

Report | Print
Mar 30, 2026

Koons Volvo Cars White Marsh responded

We’re pleased to hear our service advisors were friendly and that you experienced a prompt turnaround. It’s great scheduling appointments felt easy and our communications kept you informed. Thank you for trusting us with your Lexus NX 300.

March 30, 2026

Dealership Rating
Employee Rating

I was very happy with the service department, especially since they were able to pick up my vehicle and return at the same day More

by miakophd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 30, 2026

Koons Volvo Cars White Marsh responded

Thank you for sharing your experience with our service department. We’re glad our team could pick up your Volvo and return it the same day. We look forward to helping with your next service.

March 30, 2026

Dealership Rating
Employee Rating

Great service! The staff was very helpful and friendly. They explained everything really well. Thank you! More

by ilikecindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Bond , Charlie Burkhardt, Jim Coleman

Report | Print
Mar 30, 2026

Koons Volvo Cars White Marsh responded

We’re happy to hear our team was so helpful and made everything clear during your service visit. Thank you for sharing your kind words!

March 30, 2026

Dealership Rating
Employee Rating

Koons is the best service and sales team in Maryland. Thanks Larry in service for all your knowledge. Thanks for being number 1 More

by mvpicciotto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Bond , Charlie Burkhardt, Jim Coleman, ihail Tomazos, Rovall Washington, Gary

Report | Print
Mar 30, 2026

Koons Volvo Cars White Marsh responded

Thank you for praising our sales and service teams. We’re glad Larry’s expertise benefited your Volvo XC60 service. We look forward to helping you again.

March 30, 2026

Dealership Rating
Employee Rating

Great attitude, communicative, and pleasant. Dinah was super pleasant as well! Will continue to have my car serviced with Koons. More

by Kaycee
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Mcmillen , Dinah

Report | Print
Mar 30, 2026

Koons Volvo Cars White Marsh responded

Thank you for highlighting our team’s positive attitude and clear communication. We’re thrilled you’ll keep coming back for Volvo service. Aj looks forward to assisting you on your next visit.

1
2
3
4

Dealership Inventory (198 Vehicles)

new 2026 Volvo XC90 car, priced at $73,155
2026 Volvo XC90
new
Vapour Grey Metallic exterior
Automatic
All-wheel Drive
$73,155
View Details
new 2026 Volvo XC60 car, priced at $62,375
2026 Volvo XC60
new
Denim Blue Metallic exterior
Automatic
All-wheel Drive
$62,375
View Details
new 2026 Volvo XC60 car, priced at $62,055
2026 Volvo XC60
new
Denim Blue Metallic exterior
Automatic
All-wheel Drive
$62,055
View Details
new 2026 Volvo XC90 Plug-In Hybrid car, priced at $80,195
2026 Volvo XC90 Plug-In Hybrid
new
Vapour Grey Metallic exterior
Automatic
All-wheel Drive
$80,195
View Details
new 2026 Volvo XC60 car, priced at $61,935
2026 Volvo XC60
new
Onyx Black Metallic exterior
Automatic
All-wheel Drive
$61,935
View Details
new 2026 Volvo XC60 car, priced at $55,185
2026 Volvo XC60
new
Onyx Black Metallic exterior
Automatic
All-wheel Drive
$55,185
View Details
View All Inventory