George Burke

Very satisfying dealership experience from sales to service. The sales staff was excellent and courteous. Thanks to Casandra Burucathe of the service department who made sure to explain all the service service. The sales staff was excellent and courteous. Thanks to Casandra Burucathe of the service department who made sure to explain all the service needed on our V60 Cross Country. I also appreciate George Burke of the Parts department who is always friendly, knowledgeable and helpful. Confidence is the word I would use. From when your greeted to when you leave, this dealership gives you confidence that everything is done correctly. More

by maestro Verified Customer Verified Customer

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Excellent service, great group of people, it's all about the customer. Would recommend to all the customer. Would recommend to all More

by Tomdobbs62 Verified Customer Verified Customer

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Quick turnaround, constant communication and explained exactly what I needed and why. Very happy with my service! exactly what I needed and why. Very happy with my service! More

by Dfitzs1 Verified Customer Verified Customer

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You are the greatest, everyone is always cheerful and pleasant. Efficiency runs rampant in the dealership.i have referred a few clients to you pleasant. Efficiency runs rampant in the dealership.i have referred a few clients to you More

by dale44 Verified Customer Verified Customer

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I have had a great experience with every single person from the team here. Please give them kudos and a raise. from the team here. Please give them kudos and a raise. More

by kyle.petroski Verified Customer Verified Customer

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thank you for the amazing people with the services they offer for me. keep up the good work. offer for me. keep up the good work. More

by JEAD Verified Customer Verified Customer

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Very informative and helpful with services. Extremely professional service was provided by all departments. Definitely satisfied Extremely professional service was provided by all departments. Definitely satisfied More

by jlmclendonjr Verified Customer Verified Customer

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I got my vehicle in and out and Joey was always communicating with me and letting me know about the status of my vehicle. communicating with me and letting me know about the status of my vehicle. More

by ehermoza Verified Customer Verified Customer

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Larry is always helpful in providing real-time service guidance. Last week, I called when my battery was losing power and he got me up and running again. He demonstrates car operations when I have questio guidance. Last week, I called when my battery was losing power and he got me up and running again. He demonstrates car operations when I have questions and gives me sound repair/maintenance advice. Larry also has found discounts for me to use on my service invoices, which is very much appreciated! More

by tomachick Verified Customer Verified Customer

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The experience was exceptional. Michael and Kevin made the entire process pleasurable, explaining everything about the car, the required documentation and serviceability of the v Michael and Kevin made the entire process pleasurable, explaining everything about the car, the required documentation and serviceability of the vehicle all the way through to the operation of the service department. During the waiting periods various people on the staff were always making sure we were comfortable and if we required anything while we were waiting. For over a year, my wife and I have been watching the KOONS VOLVO website, waiting for that special Blue V60. Two weeks ago, it was on the lot. We stopped by, spoke to Michael and now we're answering this survey in the positive. We love our Certified 20024 V60 B5 Cross Country Plus. Both my Daughter, who owns a V60 B5 and we live less than 10 minutes away from KOONS Volvo, finding service for our cars is not a problem. When we recently noticed that a cover on the ISOFX child's seat attachment point was missing, I stopped by the Parts department and asked if they had the part available. George Burke pleasantly said "got one" and I was on the road again. I'd also like to commend the friendly receptionist who gave me my new tags and escorted me to the Parts department. The excellence of the Car and Dealership complement each other. More

by maestro Verified Customer Verified Customer

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