AJ Vallarelli | Page 4

Dont trust these people! ! they will rig your car to have a failure just to viciously try to sell you a new one mechanics don’t know what there doing and management is bad and ! they will rig your car to have a failure just to viciously try to sell you a new one mechanics don’t know what there doing and management is bad and will not own up to there mistakes they are all for financial gain stay away they got 5k from me and my car was fine when I took it them for routine maintenance and they will avoid you rather than own up. Robert Prescott is worst tech there !!!! More

by Arc Verified Customer Verified Customer

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Customer service here is phenomenal. As soon as you pull your car into the service area, an employee comes right over to assist you. When I scheduled my appointment, I chose AJ as my se As soon as you pull your car into the service area, an employee comes right over to assist you. When I scheduled my appointment, I chose AJ as my service advisor because I had worked with him before. He is both professional and friendly, and he clearly explained what my Passport needed. The rest of the staff is also very helpful and do their best to make sure you’re taken care of. I actually came back to this dealership after living out of state for two years, and the service is just as excellent as I remembered. They consistently do great work. More

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Customer service here is excellent. As soon as you pull your car into the service area, an employee comes right over to assist you. When I scheduled my appointment, I chose AJ as my ser As soon as you pull your car into the service area, an employee comes right over to assist you. When I scheduled my appointment, I chose AJ as my service advisor because I had worked with him before. He is both professional and friendly, and he clearly explained what my Passport needed. They consistently do great work at this dealership. More

by barbjohn127 Verified Customer Verified Customer

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Service was fast and efficient. Staff were attentive I really appreciated how the Honda dealership handled my oil change, brake fluid flush, and tire rotation. Everything was done e Staff were attentive I really appreciated how the Honda dealership handled my oil change, brake fluid flush, and tire rotation. Everything was done efficiently, and it’s clear they know these vehicles inside and out. My car feels smoother and more responsive already—definitely peace of mind knowing the service was done right. More

by shakhia.grant Verified Customer Verified Customer

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Service advisor was very straightforward and honest regarding services needed. Time to service was better than expected. Overall a good experience. regarding services needed. Time to service was better than expected. Overall a good experience. More

by jerryrkaufman Verified Customer Verified Customer

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Offered quick delivery of parts and quick service even though I did not have an appointment. Excellent customer service though I did not have an appointment. Excellent customer service More

by Wanda Verified Customer Verified Customer

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No wait time for my appointment. Very welcoming and professional. Got me in and out in no time. Will be back. Very welcoming and professional. Got me in and out in no time. Will be back. More

by keithburt8219 Verified Customer Verified Customer

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I have purchased many cars there and recently purchased a 25 Honda Pilot touring...I cannot even get a discount without pushing it on oil change. No senior discount...then they find things to repair we have 25 Honda Pilot touring...I cannot even get a discount without pushing it on oil change. No senior discount...then they find things to repair we have to trust...I still hear stories...I have an idea if you find things to be done there is a discount and the oil change discounts you give every now and then...We like the dealership...Service and some kind of customer loyalty or lack of could change my next purchase...Thank you! More

by bill.rice Verified Customer Verified Customer

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I have always taken my vehicle to this dealership for service. I have never had a bad experience. service. I have never had a bad experience. More

by metcalf.patsy Verified Customer Verified Customer

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I've always been treated well here, and every problem is explained clearly. Will continue coming to them with any problems! explained clearly. Will continue coming to them with any problems! More

by Diana Horton Verified Customer Verified Customer

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