ANTHONY DAVIS | Page 34

Anthony,is a very nice man. He was patience with me and took care of everything I needed.. Thanks Anthony He was patience with me and took care of everything I needed.. Thanks Anthony More

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Very helpful and accommodating. Worked with us to get the vehicle we were looking for and they made the process run smoothly. Worked with us to get the vehicle we were looking for and they made the process run smoothly. More

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This was my first time buying from Mike Murphy Ford. They treated me well and I think I got a fair deal. Anthony was top-notch. They treated me well and I think I got a fair deal. Anthony was top-notch. More

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Polite, positive, no pressure, no games or gimmicks, organized, friendly, thorough, knowledgeable of their product, altogether a pleasant experience organized, friendly, thorough, knowledgeable of their product, altogether a pleasant experience More

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First time with the dealership Excellent service overall great experience. Will definitely come back again great experience. Will definitely come back again More

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This started out as being a good dealership to work with, until the missed details and issues were noticed. There was a chip in the windshield that was supposed to be fixed but wasn't. At first I thought no until the missed details and issues were noticed. There was a chip in the windshield that was supposed to be fixed but wasn't. At first I thought no big deal, I'll swing by a glass place and have that taken care of. Last I knew that was only $50-$80. Well, it's $180 anymore, so Mike Murphy Ford should have really taken care of that. I also pretty quickly noticed the top of the windows that sit in the window channel wasn't cleaned either. I figured no big deal, their detailers probably just aren't that good. Then I noticed they didn't clean around the fuel fill, didn't clean the marker off the back seat, that there's gunk right at the base of the turn signal arm, my daughter noticed the gunk in the rear cup holders, and there's gunk on top of the rear seat. It seems they don't detail under the hood anymore either, as evident by the thick dirt all over the engine bay. I did get the new tires I asked for, but they were not balanced well. There's a tire vibration that kicks in at 65mph and is well felt at about 70mph. I've had enough vehicles over the years to know what a tire out of balance feels like. That alone, no big deal. Good techs are hard to find anymore. Some of these things being smaller issues all presented as no big deal, but when I saw the dirt all over everything under the hood enough was enough and I called them. Getting ahold of someone just by calling was a voicemail expedition, but they did call me back fairly quickly. I was told by Anthony that they don't detail under the hood. They wanted me to take it back over so they can rebalance the tires, and we found pretty much immediately was about the only time that worked well between us. So, this single father gathers up his kids to get over there, only to get a call along the way stating I'll have to make an appointment. They do want to take care of the tire balancing and get the windshield fixed, but at this point is it worth my time to have to load up kids, take time out of my day, and wait around for them to take care of what should have been taken care of before I picked the vehicle up? I suppose time will tell. So in summary, this started out as a good experience until the missed items and issues started creeping up. Under the hood being covered in dirt was the last straw to where I felt they needed to know what's going on here. I'm not fond of the fact that I, a single father of two, could easily spend $500 in the first few hundred miles taking care of items that should have already been taken care of. Windshield being fixed, $180. Tires balanced at a reputable shop, $175. A real detail being done that isn't just a mild cleaning, $150. In short, Mike Murphy Ford now appears like any other dealer. Look over everything to ensure all the normal stuff is done at the time of sale, and get everything in writing. Sure, I'm in a place in my life where all of this isn't that big of an issue for me, but the last thing I want to do with a new to me vehicle is have to spend time and money taking care of issues the dealership should have taken care of in the first place. More

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Antony was great to work with, he was help with everything. I highly recommend Antony. everything. I highly recommend Antony. More

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They were very helpful with me to make sure I got me a vehicle that would fit my budget, they even help me with my down payment arrangement, vehicle that would fit my budget, they even help me with my down payment arrangement, More

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Good experience ever time I go Anthony Davis is a very good person help helps me ever time good person help helps me ever time More

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Great people, great service, helpful staff, and great opportunities generally good people to go to opportunities generally good people to go to More

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