Aaron Avanzado

First off I already knew what the check engine light was on for and I had asked the advisor if the sensor in questioned is covered under Mercedes emission extended coverage. She said we won’t know until it’ on for and I had asked the advisor if the sensor in questioned is covered under Mercedes emission extended coverage. She said we won’t know until it’s diagnosed first. So I brought in GL350 blue tech with a check engine light on and they diagnosed the first time saying it’s my intake manifold gaskets. I said the check engine light was on for diesel particular filter pressure differential sensor. They claimed the check engine light wasn’t on and I requested again for them to look at the check engine light. They finally addressed the light and said I need a new sensor and oh it’s not covered under warranty. I work in the auto business for over 10 years now, you can’t tell me you didn’t know if sensors are covered by emissions warranty. They charged me for the diagnostic that I already knew what was wrong I was only looking for it to be covered under the emissions extended warranty 250 plus sales tax $1.00. Super disappointed and I fixed the issue for $50 bucks verses $800 they wanted to replace a $50 sensor. More

by Matthew Verified Customer Verified Customer

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Mercedes of Portland is great. I bought my 2nd Mercedes GLS450 from them 1.25 years ago. Service is professional and free chocolate! Strongly recommend this place! I bought my 2nd Mercedes GLS450 from them 1.25 years ago. Service is professional and free chocolate! Strongly recommend this place! More

by CALLAWAY4343 Verified Customer Verified Customer

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I hope to find an authorized Mercedes service center before my next service. I’m not likely to return after poor service two years in a row. before my next service. I’m not likely to return after poor service two years in a row. More

by NOEMAIL_6669421 Verified Customer Verified Customer

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Been reaching out to them for some issues but they haven’t contacted me back. haven’t contacted me back. More

by Rss Verified Customer Verified Customer

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I took my car in she said she would need it till a certain day that day came around they had not even looked at my car yet. Meanwhile I’m driving my work truck around not efficient on fuel no complime certain day that day came around they had not even looked at my car yet. Meanwhile I’m driving my work truck around not efficient on fuel no complimentary vehicle to drive. Just as bad as Beaverton dealership. More

by Kinseybud Verified Customer Verified Customer

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Service was great I was taken care in a timely matter. Will use Mercedes of for all my car needs Will use Mercedes of for all my car needs More

by KENLEVIAS Verified Customer Verified Customer

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I appreciate the repair that was done well and I didn’t have to go back for the second time. Staff was very professional and honest about what needed to be done on My car. have to go back for the second time. Staff was very professional and honest about what needed to be done on My car. More

by NEGUTS3 Verified Customer Verified Customer

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Excellent Service Agents, especially Cecelia. There took excellent care of my car and of me! The best There took excellent care of my car and of me! The best More

by GERIRANDLES Verified Customer Verified Customer

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Good dealership,good people,very helpful and nice. keep up the good work. Good job. keep up the good work. Good job. More

by JZFUTTER9890 Verified Customer Verified Customer

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Welcoming, friendly, and on time with delivering the service. Sorry, I guess I didn't fulfill the 15 word minimum!! service. Sorry, I guess I didn't fulfill the 15 word minimum!! More

by LAURIJEANS Verified Customer Verified Customer

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