Aaron Black
Aaron Black at Maple Hill Auto Group
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Aaron Black | Page 4

NEW CAR SALES

Maple Hill Auto Group

5622 W Main St.
Kalamazoo, MI 49009

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5.0
43 Reviews
5.0

43 Reviews

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43 Reviews of Aaron Black

February 15, 2022

Dealership Rating
Employee Rating

Fantastic experience at Maple Hill Subaru. I showed up late-minute, without an appointment, because of problems with my existing vehicle. Aaron greeted me, and informed me he had a couple appo More

by Jayme Woodward
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Poffenberger

Feb 17, 2022

Maple Hill Auto Group responded

Thank you, so much! We think we have an amazing team, and we love hearing that our customers love them, too. If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

February 05, 2022

Dealership Rating
Employee Rating

Recently purchased a new vehicle. Service provided was great! Prompt responses and follow through to my questions. Professional and courteous through the transaction- from start to finish. More

by MLC3436
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Poffenberger, CB Watkins

Feb 07, 2022

Maple Hill Auto Group responded

Thank you, so much! We're happy to hear that you had such a great experience at Maple Hill. Please, let us know if there is ever anything else we can do for you. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

February 03, 2022

Dealership Rating
Employee Rating

We were looking for a very quiet SUV and quickly limited the competition to two vehicles. The winner was the genesis GV80 Prestige with active noise canceling. Being a new vehicle, genesis GV80’s are ha More

by AERIALCOWBOY
Recommend Dealer
Yes

Other Employees Tagged: Kevin Poffenberger, Matt Taylor

Feb 03, 2022

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience with Aaron here in our sales department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-626-5253

January 20, 2022

Dealership Rating
Employee Rating

Bought a new 2022 Impreza here. Salesperson was nice, and they did not charge me more than MSRP like some dealerships are doing nowadays. Process was pretty painless, too. Would recommend. More

by LAZJAK37
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Poffenberger, CB Watkins

Jan 20, 2022

Maple Hill Auto Group responded

We're happy to hear that you are so pleased with the purchase of your new vehicle. If there is ever anything else we can do for you, please let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

January 20, 2022

Dealership Rating
Employee Rating

Great service, great waiting room, great products. I’m glad I drive from out of town to get my new car here. More

by TOMRICHTER
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Poffenberger, Matt Taylor

Jan 20, 2022

Maple Hill Auto Group responded

We're so happy to hear how much you love coming to Maple Hill! If there's ever anything we can do for you, please let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

January 05, 2022

Dealership Rating
Employee Rating

Very patient and accommodating especially since it was a bank "holiday" and my insurance company was also closed due to New Years. Thank goodness for 1-800 numbers, Aaron B., and C. B. Watkins for their pa More

by MPAULSEN
Recommend Dealer
Yes

Other Employees Tagged: Kevin Poffenberger, CB Watkins

Jan 07, 2022

Maple Hill Auto Group responded

We're so happy to hear that you had such a great experience. If there is anything else we can do for you, please let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

September 21, 2021

Dealership Rating
Employee Rating

Oil plug notScrewed in after oils change. Very Oil plug not Screwed in after oils change. Very disappointed in a dealership charging premium price not providing quality service. Especially when it More

by GOCHENOURA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kevin Poffenberger

Sep 22, 2021

Maple Hill Auto Group responded

I apologize that this happened. We have addressed this with the technician who worked on your vehicle. I know that you spoke with our service manager, Andrea, the other day, and she has offered to come pick up your car and drop it back off to you, or you can bring it in at any time to get this fixed. She also gave you a free oil change and tire rotation for your next visit. Is there anything else we can do to rectify this mistake? Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

August 07, 2021

Dealership Rating
Employee Rating

The dealership was conveniently located. We worked with Aaron Black in purchasing a new Forester. He was extremely patient and helpful. The end result was a vehicle that we love at a fair price. Would h More

by RMJM.MELNICK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 09, 2021

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us, we really appreciate it. We are happy to hear that you had a great experience with Aaron in our sales department. Please let us know if you need anything in the future. Enjoy your new Forester! Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

August 05, 2021

Dealership Rating
Employee Rating

We had a wonderful experience working with Maple Hill Subaru. Our primary point of contact was Daisy Cotton: we can't say enough wonderful things about her. She listened to our needs, answered our ques More

by Scooter
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Poffenberger, Matt Taylor , Daisy Cotton

Aug 09, 2021

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us, we really appreciate it. We are happy to hear that you had a great experience with Daisy, Aaron and Matt in our sales department. Please let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

July 23, 2021

Dealership Rating
Employee Rating

They treated me with respect and helped me get what I needed, a reliable new car with great gas mileage. AAron & I think Bruce helped me.. More

by HWTEMPLE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Poffenberger , Bruce Balestri

Jul 23, 2021

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Specialist afreeman@maplehillauto.com 269-342-6600

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