Aaron Forness | Page 4

Adam my service technician was great. He informed me that I missed some maintenance items at my last appt. The low rating is given due to I purchased 3yr/36k maintenance contract which s He informed me that I missed some maintenance items at my last appt. The low rating is given due to I purchased 3yr/36k maintenance contract which sold me that it would take care of all maintenance items for that period of time. But apparently it did not and on the invoice provided indicate I declined these items which is not correct. I keep my cars for greater than 10 years and expect the dealership to perform all maintenance items when I take the car there. Due to situation dealership lost me as regular customer. More

by Lisa C Verified Customer Verified Customer

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I needed an unscheduled service due to a flat tire it was provided. In a timely, friendly and professional manner. Excellent service thank you. was provided. In a timely, friendly and professional manner. Excellent service thank you. More

by SBS23464 Verified Customer Verified Customer

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Arron in the repair shop is GREAT He called me and asked if I would like to set an appointment for my oil change and indeed I did and got the car in early in the morning if I would like to set an appointment for my oil change and indeed I did and got the car in early in the morning More

by UNCLEHERM3814 Verified Customer Verified Customer

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Your mechanics could not determine why my car would not start two days in a row.. start two days in a row.. More

by THOMASWALSHNC Verified Customer Verified Customer

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The process of setting my appointment was easy. The check in process was also easy. The service members were friendly and informative. When I found out the timing of my service was going to be long The check in process was also easy. The service members were friendly and informative. When I found out the timing of my service was going to be longer than I expected, I was offered shuttle service. Notifications were relayed to me in a timely manner during the entire process. More

by leahj2028 Verified Customer Verified Customer

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I had come in about 2 months past my warranty to have my tire sensors replaced. Aaron, the service professional, advocated for me with Subaru to extend my warranty to cover most of the expense, saving me o tire sensors replaced. Aaron, the service professional, advocated for me with Subaru to extend my warranty to cover most of the expense, saving me over $1000. Thank you! More

by lakelife1ab Verified Customer Verified Customer

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Aaron called Subaru and advocated for my repair to be covered on a recently-expired extended warranty which saved me from having a large out-of-pocket expense. covered on a recently-expired extended warranty which saved me from having a large out-of-pocket expense. More

by ag28115 Verified Customer Verified Customer

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Arron was friendly and respectful. . video was great and waiting room comfortable. I will return . . video was great and waiting room comfortable. I will return . More

by BARB6262 Verified Customer Verified Customer

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I received polite, excellent, professional service. The work was completed before the estimated time of completion and they had back in my car quickly. The work was completed before the estimated time of completion and they had back in my car quickly. More

by azraphaelus Verified Customer Verified Customer

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I am extremely satisfied with the service that this dealer provided for my 2025 Outback. The work that provided was done in a timely manner. I would recommend this dealership to anyone that needs some dealer provided for my 2025 Outback. The work that provided was done in a timely manner. I would recommend this dealership to anyone that needs some repairs done on their vehicle. They deserve Aplus More

by MARYPATTON42 Verified Customer Verified Customer

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