Aaron Forness
Aaron Forness at Randy Marion Subaru

Aaron Forness | Page 6

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

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4.9
173 Reviews

Dealership Experience

2 yrs

Industry Experience

3 yrs, 4 mos

4.9

173 Reviews

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173 Reviews of Aaron Forness

December 10, 2025

Dealership Rating
Employee Rating

Have 2 older Subaru autos. Been using the same service provider for them for at least 4 years, but due to my recent experience with Randy Marion and my service advisor, Jessica More

by scottvaldez1976
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 11, 2025

Randy Marion Subaru responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Randy Marion Subaru to be a positive one. Please don't hesitate to reach out if you need anything else.

December 06, 2025

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Mark and everyone was amazing. Everything was done in a professional way and handled well More

by bonaddioalexandra
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 06, 2025

Randy Marion Subaru responded

Thank you for choosing Randy Marion Subaru. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 05, 2025

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Employee Rating

I appreciate the honesty and professionalism of this dealership. I appreciate Aaro Forness, Service Advisor, and Brenden Brickey, Technician, for taking care of my 2024 Ascent. More

by Robert Leslie
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brenden Brickey

Dec 05, 2025

Randy Marion Subaru responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 02, 2025

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Wonderfull! !!!!!!!!!!!!!!!!wonderful wonderful wonderful wonderfulwonderful wonderful wonderful wonderful wonderful wonderful wonderful it is best automotive cen More

by JRAGAN159@aol.com
Service Price Transparency
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Recommend Dealer
Yes
Dec 02, 2025

Randy Marion Subaru responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 29, 2025

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Always receive good service,and a honest diagnosis when I take my 2020 outback in More

by KEVINEPRIES
Service Price Transparency
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Recommend Dealer
Yes
Nov 29, 2025

Randy Marion Subaru responded

Thanks for sharing your thoughts about your experience with Randy Marion Subaru. We appreciate your business and hope to see you again soon!

November 28, 2025

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Employee Rating

Solterra brought in for a simple recall. Was provided a loaner and the work was completed in an hour. When I arrived back home I noticed the car was properly charging but I couldn't connect More

by scott.linn2019
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 30, 2025

Randy Marion Subaru responded

Thank you for your review, Scott. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

November 24, 2025

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Was treated very nice and they communicated well. Also they completed work in a timely manor. More

by PAMDANCY57
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Wilburn

Nov 24, 2025

Randy Marion Subaru responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Randy Marion Subaru.

November 23, 2025

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Employee Rating

Very professional and there are no surprises. We’ve been happy with both the sales process and the follow-up service. More

by rowlesnc
Service Price Transparency
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Recommend Dealer
Yes
Nov 23, 2025

Randy Marion Subaru responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 22, 2025

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Employee Rating

This was my first oil change service at Randy Marion. Waiting room was clean, cold water bottles and snacks available. Free wifi. Aaron the service writer was very forthcoming with pricing and suggest More

by rsevchuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2025

Randy Marion Subaru responded

Thank you for choosing Randy Marion Subaru. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 20, 2025

Dealership Rating
Employee Rating

People are very friendly and helpful. Waiting area is customer-friendly and quiet. Service was completed very quickly and efficiently and and update on items done and work that may be More

by DWAUGH77
Recommend Dealer
Yes
Nov 20, 2025

Randy Marion Subaru responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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