Aaron Hill | Page 20

Exceptional customer service and exceptional deal I was new to the Asheville area and new to the business of purchasing a car. A local businessman recommended I go to Paramount Kia and ask for Buck I was new to the Asheville area and new to the business of purchasing a car. A local businessman recommended I go to Paramount Kia and ask for Bucky Bates. He was spot on, Bucky was extremely patient, he answered all my questions, and helped me find the right car at the right price. Jordan Ogle and Garrett Prewett walked me through the paperwork- it was painless The customer service was exceptional , I couldn't be happier. Thank you! More

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great service very friendly very knowledgeble a fantastic experience from the moment I walked in till I left in my new car. I would recommend this dealer and car. Clean dealership. a fantastic experience from the moment I walked in till I left in my new car. I would recommend this dealer and car. Clean dealership. More

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Brought my Forte in for service appt. Went home in a Seltos! I brought my KIA Forte in for a scheduled service appointment. I decided to trade my Forte for a new KIA Seltos which I drove home that evening. KIA I brought my KIA Forte in for a scheduled service appointment. I decided to trade my Forte for a new KIA Seltos which I drove home that evening. KIA Paramount staff were great as usual! More

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Some very nice people work there I wasn't sure I was going to buy there and they didn't have the exact car I wanted but I really liked my salesperson so I now have a 2020 Kia Sportage I wasn't sure I was going to buy there and they didn't have the exact car I wanted but I really liked my salesperson so I now have a 2020 Kia Sportage EX. More

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Harold is a great salesman. He greeted my husband and I with gracious hospitality and We got the new new car we wanted. Very highly recommend him in getting the deal done. Thank you so much. with gracious hospitality and We got the new new car we wanted. Very highly recommend him in getting the deal done. Thank you so much. More

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They did a great job for me been a first time buyer. I will recommend Kia of Asheville. Josh flowers was great to work with will recommend Kia of Asheville. Josh flowers was great to work with More

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Bad buying experience, great price First of all, they will lowball you on your trade-in. Most dealerhips do. They told me that they use Kelley blue book as a guideline. So, I came in First of all, they will lowball you on your trade-in. Most dealerhips do. They told me that they use Kelley blue book as a guideline. So, I came in prepared to get an offer at the low end or a bit under KBB's range. Their offer? 25% below the minimum of KBB's range. But, I was getting a great price on the purchase, so I went with it. The second part just leaves me speechless. I made it clear upfront that I wanted to pay for the car with 2 checks. The first, a personal check, to pay down the principal (approximately $8k). The second, a "lender check" from my bank, for the balance. During the completion of the agreement. The salesperson asked for the "lender check". I gave it to him and he took it to the finance office. After a short wait, the time came to move things into the finance office to finish the deal. Much to my surprise, the finance manager had filled out the "lender check" for the entire purchase amount! So, instead of financing $15k through my lender, I will now be financing $23k. The finance manager had no idea that I wanted to pay with 2 checks. Plus, to top things off, he informed me that they do not accept personal checks over $2k. Obviously, I was upset. I think I handled it pretty well, but I probably took things out on some undeserving people. Anyway, I completed the purchase because of the price. A price, by the way, that had more to do with Kia's $4k rebate more than anything the dealership did. Once the transaction was completed, I spoke to the sales manager in the hope that they could learn from this experience. They may have lost a chance at a repeat customer with me, but hopefully a future customer's experience will be better. More

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Fantastic & Very Satisfied!!!! Josh Flowers is our sales person that we love to work with! He is always courteous ,thoughtful and knows all the vehicles inside & out! He is truly on Josh Flowers is our sales person that we love to work with! He is always courteous ,thoughtful and knows all the vehicles inside & out! He is truly one of the best salesman we have ever worked with! This is our second KIA Sorento we have leased at KIA Paramount through Josh. Also Aaron Hill will work with you until you are satisfied with the deal. He also was the person we worked with the first time we leased our KIA. He also was very thoughtful and very fun to work with. He really knows his job inside & out!! This was our first time working with Garrett Prewett he was very knowledgeable and polite. He explained every document we needed to sign. My husband and I were very impressed with his skills We are very satisfied customers!! More

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Had an wonderful experience working with everyone at the dealership. They were understanding of my situation and made sure that i got the right vehicle for me and my family. dealership. They were understanding of my situation and made sure that i got the right vehicle for me and my family. More

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We have been married for 31 years and had never purchased a new car, always used. Everyone was friendly, professional,helpful and took the time to properly show all features and benefits of a KIA and took t a new car, always used. Everyone was friendly, professional,helpful and took the time to properly show all features and benefits of a KIA and took the time to show all the different options during the finance process. Even the service department worked to make us comfortable. It was a big decision to buy a new car. We are glad we chose Kia as our first new car purchase. More

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