Abigail Heck
Abigail Heck at Heritage Ford
Refer Me

Abigail Heck | Page 22

F&I Manager

Heritage Ford

1600 Shelburne Rd.
South Burlington, VT 05403

Contact Me
5.0
257 Reviews

I’ve always been asked, ‘What is my favorite car?’ and I’ve always said ‘The next one.’ ~ Carroll Shelby

Dealership Experience

9 yrs, 10 mos

Industry Experience

20 yrs, 2 mos

Specialties & Trainings

AFIP Certified Professional in Financial Services

5.0

257 Reviews

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257 Reviews of Abigail Heck

January 16, 2017

Dealership Rating
Employee Rating

It was like coming home! The atmosphere at Heritage is relaxing, and no pressure which makes it feel like you are home. We bought a 2016 Ford Focus hatchback and just love it More

by DispDoris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill LaBonte , Katie Smith

Jan 16, 2017

Heritage Ford responded

James & Elizabeth, It's fantastic to hear that you had such a positive experience working with our sales department. We appreciate you taking the time to post. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 30, 2016

Dealership Rating
Employee Rating

New F-150 The sales team is very willing to make a deal to earn your business. I would like to thank Kevin Dowd and his management team. More

by Starkid32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Connolly, Kevin Dowd, Mike Hassett, Larry Lussier, Adam Rich

Jan 02, 2017

Heritage Ford responded

We appreciate the five stars for Kevin and the rest of the Heritage Ford sales staff. Glad to hear that they made sure that you got the right price. Enjoy your new F-150! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 30, 2016

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Employee Rating

Bill LaBonte, Sales I worked with Bill LaBonte and the team at Heritage today. Bill was dogged in his approach to my needs and how to satisfy them. He gave me full access More

by Mary Beth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill LaBonte

Jan 02, 2017

Heritage Ford responded

Mary Beth, Thank you for the kind words about Bill! It's excellent to hear that he provided a top notch sales experience. We appreciate you taking the time to post. Nora Krom Customer Relations Specialist Heritage Automotive Group

December 29, 2016

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Employee Rating

Just Amazing!! I drove all the way from Upstate New York to purchase a Ford Escape from Bill. He kept in contact with me the week leading up to my trip. I ran into n More

by Tenesha228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill LaBonte

Jan 02, 2017

Heritage Ford responded

Tenesha, Thank you for making the trip! It's great to hear that Bill and everyone at the Heritage Ford sales department went the extra mile. Enjoy your new Escape! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 18, 2016

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Employee Rating

Fantastic Purchase Dylan Krause was an excellent salesman, no pressure what so ever. He explained everything about the vehicle and took his time with us. We will recom More

by Sharon Veilleux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dylan Krause, Ryan Morriseau

Dec 21, 2016

Heritage Ford responded

Sharon, We appreciate you taking the time to post your review. It's wonderful to hear that Dylan did such an excellent job of making sure you were happy with your purchase. Thank you for your recommendation. Nora Krom Customer Relations Specialist Heritage Automotive Group

December 08, 2016

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Employee Rating

19 Years since last new vehicle I haven't purchased a new vehicle since 1998 so as you can imagine I was apprehensive about acquiring a new vehicle. Kyle was very informative and hel More

by Roger Sammel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Hassett, Kyle Owen

Dec 09, 2016

Heritage Ford responded

Roger, Thank you for posting this nice review. It's great to hear that Kyle and Abby were fantastic to work with. I'm sorry for the delay that speaking with a sales manager caused. I hope you are enjoying your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 06, 2016

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Employee Rating

I Recommend Kevin Dowd Kevin Dowd is someone who is consistently an honest and trustworthy salesman- that's something that can be hard to find. My fiancé and I just leased o More

by Zchilcote
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Clifford, Kevin Dowd

Dec 09, 2016

Heritage Ford responded

What a wonderful recommendation of Kevin and the rest of the Heritage Ford team! Thank you for posting. Enjoy your new car! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 02, 2016

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Employee Rating

Kevin stuck with it! Not the easiest sale considering I live in Maryland and was buying a new Ford Fiesta for my daughter at UVM, but Kevin stuck with it and she now has a More

by UVMDad2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Dowd

Dec 05, 2016

Heritage Ford responded

We appreciate your review. I'm glad Kevin and Abby were so helpful in making the purchasing process go smoothly. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 03, 2016

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Employee Rating

Wonderful people Kevin and Abby were great! Kevin sat down with me, listened and knew what I wanted for a car. He got me just what I was looking for! He was patien More

by Lindsay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Dowd

Nov 03, 2016

Heritage Ford responded

Lindsay, Thank you for the kind words about Kevin and Abby! It's wonderful to hear that they made sure your purchasing experience went smoothly. Happy driving! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 26, 2016

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Employee Rating

Would highly recommend Dave and Heritage Dave went above and beyond accommodating my schedule. He stayed late (8:45pm) so I could leave in my new truck that night. Not once did Dave or Abby m More

by Lrroberts
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Sturgeon

Oct 26, 2016

Heritage Ford responded

What a nice review! Thank you for the recommendation of Dave and Heritage Ford. It's great to hear that he and Abby worked with your schedule to make sure the purchasing process could be completed that night. Happy driving! Nora Krom Customer Relations Specialist Heritage Automotive Group

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