573 Reviews
Write a Review573 Reviews of Abood Katib
February 13, 2024
We recently bought our first Volvo from Smythe Volvo and found this dealership to be extremely well run and professional. Bob Cerza helped us find a vehicle that suited our needs and expectations. The d found this dealership to be extremely well run and professional. Bob Cerza helped us find a vehicle that suited our needs and expectations. The day we bought our Volvo, we really liked it — but now, a couple weeks later, we absolutely love it and have been impressed by its comfort, maneuverability and ease of use, as well as many other features. (Specifically, this Volvo has impressed us in comparison to our driving experience with our previous vehicle, an Audi. We have also found the Volvo app to be useful, helpful, well-designed and far better than the Audi app.) If my friend or family member were looking to purchase a vehicle, I’d definitely recommend that they see Bob Cerza. He works with customers in the best way possible, in my opinion — which is to say, his approach with us was to listen and try to meet our needs, without steering us toward a more expensive vehicle or pressuring us to make a purchase. We appreciated that, and we believe he has a lot of integrity. He’s also very knowledgeable and, overall, just an incredibly nice guy. More
Other Employees Tagged: Bob Cerza , Don Cheong-A-Shack
February 06, 2024
Jean was very helpful going through all the car features setting up all the features making sure the car was spotless said anytime we need to come back to go over any issues just to call his cell very impre setting up all the features making sure the car was spotless said anytime we need to come back to go over any issues just to call his cell very impressed More
Other Employees Tagged: Henry Zhu, Billy Shannon, Santiago Piriz , Jean Delva
February 06, 2024
I bought the car from Steven Riecker, my finance manager was Abood and Jean showed me how to use the car post purchase. All of them are fabulous. Highly recommend was Abood and Jean showed me how to use the car post purchase. All of them are fabulous. Highly recommend More
Other Employees Tagged: Steven Riecker , Jean Delva
February 04, 2024
I recently leased a new Volvo, and the experience exceeded my expectations. The dealership staff was incredibly knowledgeable. I appreciate the attention to detail and exceptional customer service. O exceeded my expectations. The dealership staff was incredibly knowledgeable. I appreciate the attention to detail and exceptional customer service. Overall, a top-notch experience that left me thoroughly satisfied with my new Volvo and the dealership. Highly recommend! More
Other Employees Tagged: Bob Cerza , Jean Delva
February 02, 2024
I am a repeat customer of Volvo. I just purchased my third car and I feel that this was the least pleasant experience. I did not like being escorted around from person to person for I just purchased my third car and I feel that this was the least pleasant experience. I did not like being escorted around from person to person for different things. I also would like a name and email address of someone in corporate. More
Other Employees Tagged: Tom Coward, Alon Katende
January 23, 2024
Carlos is an amazing salesmen. Very courteous, helpful, and GREAT customer service. Would also like to mention John also who prepared my car quickly for delivery. Definitely would Very courteous, helpful, and GREAT customer service. Would also like to mention John also who prepared my car quickly for delivery. Definitely would purchase another vehicle there. More
Other Employees Tagged: Carlos Cardoso
January 21, 2024
Our experience at Smythe was fantastic. Salesperson Steve was well versed on the SUV features and functions and the test drive was helpful to get a feel for the XC40. The closing of the d Salesperson Steve was well versed on the SUV features and functions and the test drive was helpful to get a feel for the XC40. The closing of the deal was amicable. We were pleasantly surprised to leave with the Volvo on the same day! Alex was super helpful in explaining the tech of our new vehicle and connected our phone to Apple CarPlay. Abood guided us through the paperwork quickly but clearly explaining each document to us. More
Other Employees Tagged: Steven Riecker , Alex Piriz
January 16, 2024
Professional dealership- sales, service and finance place a large focus on customer satisfaction. Buying or leasing a car is usually known to be a stressful experience. Smythe Volvo makes the process enjoya a large focus on customer satisfaction. Buying or leasing a car is usually known to be a stressful experience. Smythe Volvo makes the process enjoyable, fast and easy. No high pressure sales and they offer great pricing. More
Other Employees Tagged: Kyle Jackson , Jean Delva
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