Adam Layfield | Page 3

I will not return to this dealership, or refer anyone to buy a vehicle here. I wanted the vehicle so I decided to put up with the repeated errors by the sales person. I specifically told the sales person I buy a vehicle here. I wanted the vehicle so I decided to put up with the repeated errors by the sales person. I specifically told the sales person I already had a pre approval through capital one, which he said was a “preferred lender”. I was extremely adamant about not wanting any credit checks through multiple finance companies. I gave my reference number and when the paperwork started I got 4 notifications from each credit bureau showing hard inquiries that I did not authorize. Running a hard inquiry without authorization is illegal. There were only 3 things I wanted when purchasing this vehicle, to use the lender I was pre approved with, to have my credit run ONE time for that lender, and the vehicle. I only got 1 of the 3 things I wanted. My paperwork was swapped somehow with another buyer, insurance information was entered into my paperwork for another buyer as well. I’m unsure who was responsible for all of these issues but saying “I’m sorry” doesn’t fix it. It was the worst buying experience I’ve ever had, and I will make sure that everyone I run across who is looking for a vehicle knows what kind of experience I had at Lost Pines. The one person I can say that I worked with who was informative and helpful was Clerissa Vandivier. She went over everything in detail, answered all of my questions and made me feel better about the vehicle purchase. More

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Great service and very genuine people! I came in and was immediately greeted by salesmen ready to help me with exactly what I was looking for! immediately greeted by salesmen ready to help me with exactly what I was looking for! More

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Adam Layfield and Jimmy Voigt did a great job getting us into our Camry. They were very professional and efficient in getting the process done. into our Camry. They were very professional and efficient in getting the process done. More

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From Sales to Service, this place is exceptional! I was in and out of the dealership in less than an hour when I purchased my car. I met the service advisor and service manager and they were super nice! in and out of the dealership in less than an hour when I purchased my car. I met the service advisor and service manager and they were super nice! The sales staff was top notch! More

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Adam and Jimmy were very easy to work with and made the purchase of my new truck anxiety and hassle-free. Thank you very much purchase of my new truck anxiety and hassle-free. Thank you very much More

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Adam Layfield with Jimmy Voit Auto was fantastic. He was super helpful, no pressure. We were in and out in about an hour. Overall best experience buying a new car hands down. super helpful, no pressure. We were in and out in about an hour. Overall best experience buying a new car hands down. More

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Couldn't have been better This dealership is the epitome of a great experience and the salespeople we worked with were outstanding. They went above and beyond and made our buyi This dealership is the epitome of a great experience and the salespeople we worked with were outstanding. They went above and beyond and made our buying experience enjoyable and stress free. More

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Excellent Sales, Finance, And Support After a day of complete messes trying to buy a car. 15 minutes of time and some amazing kindness from Adam, Jimmy and Caitlin. They were all bloody After a day of complete messes trying to buy a car. 15 minutes of time and some amazing kindness from Adam, Jimmy and Caitlin. They were all bloody fantastic people. Had poor treatment from 3 different dealerships. And from an internet lead Adam reached out and was as kind as could be the entire way. Five minutes later I was on the phone with Caitlin, finalizing paperwork. They delivered my car to me from Bastrop to the Domain not 3 hours later. 11/10 I would recommend again and again. Thank you so very much for everything! More

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My family consistantly comes to this dealership because of the great customer service and friendly staff. The dealers never push you into a vehicle you don't want, rather they patiently help you search for of the great customer service and friendly staff. The dealers never push you into a vehicle you don't want, rather they patiently help you search for the right vehicle to fit your wants/needs. Thank you Adam for all your help finding my perfect vehicle! More

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First car and great experience for me Everyone was so nice and professional! They knew what had to be done and explained any nuances that popped up. They took the time to make sure I was Everyone was so nice and professional! They knew what had to be done and explained any nuances that popped up. They took the time to make sure I was comfortable with what was going on and understanding my options as a first-time car buyer. I never felt uncomfortable talking about any possibilities with anyone there. More

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