Adam Mennella | Page 8

Adam in the Service Department explained everything that was to be done under the 60,000 mile maintenance and clearly answered all my questions. Very helpful. was to be done under the 60,000 mile maintenance and clearly answered all my questions. Very helpful. More

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I am always pleased with the Brilliance Service Dept. This last trip to Brillance was (without an appointment) for a burned out headlight. There was no excuse about not being able to help me without an This last trip to Brillance was (without an appointment) for a burned out headlight. There was no excuse about not being able to help me without an appointment, instead I received a welcome response of “we can help you”. Staff is very pleasant. More

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Got the job done on time. My visit was for a recall and when I received the recall letter and called the dealership, they hadn't received the part. However they did call me wh My visit was for a recall and when I received the recall letter and called the dealership, they hadn't received the part. However they did call me when they received it to set up a convenient appointment. More

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Great service it was quick and efficient. I am glad I had purchased the warranty because I paid nothing and got my part for free. purchased the warranty because I paid nothing and got my part for free. More

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Quick service I had a problem, Brilliance Subaru in Elgin took me in right away. Problem was fixed in less time than quoted. I couldn't ask for better service I had a problem, Brilliance Subaru in Elgin took me in right away. Problem was fixed in less time than quoted. I couldn't ask for better service More

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Better than the rest I've been to other Subaru Dealers, Toyota dealers, and Briliiance is the best I've been to by far. Great customer service, they provided me with a loa I've been to other Subaru Dealers, Toyota dealers, and Briliiance is the best I've been to by far. Great customer service, they provided me with a loaner car because of the amount of work that needed to be done to my car. When I needed items from my car, Adam was pleasant and helpful, and they made me feel like they want my business and cared about my experience. More

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Outstanding service when I bought my car. Ed Troike explained everything about the car before and after I made my decision to buy and he has followed up with phone calls to make sure all is ok. explained everything about the car before and after I made my decision to buy and he has followed up with phone calls to make sure all is ok. More

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I brought my Forester to Brilliance for some service work. Everyone in the service drive was courteous and professional. They really go out of their way to make the experience as smooth as possible. The work. Everyone in the service drive was courteous and professional. They really go out of their way to make the experience as smooth as possible. The work was completed promptly and I was back in my car. More

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Great service - nice, fast, easy It was nice to just put in the information into their website of the work needing to be done so when I get there they know and can get to work. Their It was nice to just put in the information into their website of the work needing to be done so when I get there they know and can get to work. Their waiting are was nice: workstations to do work from, powered counter to sit at, nice large TV and sitting area, guest WIFI (Fast too). I would recommend besides brining my vehicles back. More

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Friendly, Fast, Fantastic People!I love the service Friendly, Fast, Fantastic People! I love the service department! I practically live in my car. I am an outside sales person and my car is an importa Friendly, Fast, Fantastic People! I love the service department! I practically live in my car. I am an outside sales person and my car is an important tool to get my job done. I never have to worry about my car I know I am covered with the team at Brilliance Subaru! Thank you for you support! Mike Kilanski More

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