Adam Mennella
Adam Mennella at Brilliance Subaru

Adam Mennella | Page 9

Service Advisor

Brilliance Subaru

1500 N. Randall Rd
Elgin, IL 60123

4.8
96 Reviews
4.8

96 Reviews

Write a Review

96 Reviews of Adam Mennella

January 17, 2020

Dealership Rating
Employee Rating

Great service - nice, fast, easy It was nice to just put in the information into their website of the work needing to be done so when I get there they know and can get to work. Their More

by me_topher2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 22, 2020

Brilliance Subaru responded

me-topher2, thank you very much for the 5 star review and your feedback. I am happy to hear that you had a pleasant experience with our Service Department. We will see you for your next visit. Jim DaLuga General Manager

November 12, 2019

Dealership Rating
Employee Rating

Friendly, Fast, Fantastic People!I love the service Friendly, Fast, Fantastic People! I love the service department! I practically live in my car. I am an outside sales person and my car is an importa More

by Michael.kilanski
Recommend Dealer
Yes
Nov 26, 2019

Brilliance Subaru responded

Mike, thank you very much for taking the time to write a review. I am happy to hear that our Service team is meeting your expectations, and we will continue to give you great service down the road. Jim DaLuga General Manager

October 19, 2019

Dealership Rating
Employee Rating

Great Service Department. The service department at Brilliance Subaru is better than any I've ever worked with. I won't take our Subarus anywhere else. Truly exceptional! More

by Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 30, 2019

Brilliance Subaru responded

Kelly, thank you very much for the 5 star review. Our team will work very hard to continue to exceed your expectations. Jim DaLuga General Manager

October 06, 2019

Dealership Rating
Employee Rating

We have had 4 Subarus over 11 years and Brillances’s service department is by far the very best!! Rich Dencs and the entire team bring the ultimate in customer service. If you want honest, caring, knowl More

by Kelly
Recommend Dealer
Yes

Other Employees Tagged: Rich Dencs, Derek Thomas

Oct 30, 2019

Brilliance Subaru responded

Kelly, thank you very much for the 5 star review and comments about our service department. Our Service Manager, Rich Dencs has been providing excellent customer service since we opened Brilliance Subaru in October, 2014. Jim DaLuga General Manager

September 18, 2019

Dealership Rating
Employee Rating

Great experience with my daughters first new car purchase! Great buying experience and great people! Everyone from management, sales, finance and service are extremely helpful, friendly and have gone beyond a More

by John w/ Paige
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2019

Brilliance Subaru responded

John, thank you very much for the 5 star review and feedback. I am happy to hear that you daughters' first new car purchase was a positive experience. I appreciate the business and hope to see you in for your first service appointment. Jim DaLuga General Manager

September 11, 2019

Dealership Rating
Employee Rating

Fast, efficient service; friendly and attentive staff It's always a pleasure to visit this dealership. They're thorough in their explanations, friendly, professional and attentive. I will continue to hav More

by riccia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derek Thomas

Sep 21, 2019

Brilliance Subaru responded

Riccia, thank you for the 5 star review. I am happy to hear that you are pleased with our Service Department. Jim DaLuga General Manager

August 21, 2019

Dealership Rating
Employee Rating

Service review Always too notch at Brilliance Would recommend strongly! Employees are knowledgable, helpful, and willing to go the extra mile. Many care dealership More

by Black Bella16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 07, 2019

Brilliance Subaru responded

Thank you very much for the 5 star review. You are absolutely correct, we strive to build long term relationships with our customers. I am happy to hear that you are pleased with our dealership. Jim DaLuga General Manager

May 16, 2019

Dealership Rating
Employee Rating

May 14, 2019 I brought our car in for front end noise. The issue was diagnosed quickly. The parts were ordered and the repair was done in a timely manner. Service More

by Ms4521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 18, 2019

Brilliance Subaru responded

Thank you very much for the 5 star review. I am glad to hear that you are satisfied with our service department. Thank you very much for the business. Jim DaLuga General Manager

April 17, 2019

Dealership Rating
Employee Rating

Great Service! Always provide great service and easy to work with. They're very professional with helping you solve any issues you might have and make setting up app More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lisa Kilhefner, Derek Thomas

Apr 27, 2019

Brilliance Subaru responded

Alex, thank you very much for taking time to write a review. I appreciate your business. See you next time! Jim DaLuga General Manager

February 23, 2019

Dealership Rating
Employee Rating

awesome! no appt. made but was admitted for service, requested for a loaner, granted. great people to work with. prior to service, ended up buying the car for More

by kcslegacy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Dencs, Ed Troike

Mar 16, 2019

Brilliance Subaru responded

KCS, Thank you for taking the time to write a review. I am glad to hear that you had a great experience at Brilliance Subaru. I appreciate the business. Jim DaLuga General Manager Brilliance Subaru

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