Adam Weil | Page 8

Second time around At 68, I've bought/leased my fair share of automobiles from various dealers in several states. Three years ago my wife and I had a remarkably posit At 68, I've bought/leased my fair share of automobiles from various dealers in several states. Three years ago my wife and I had a remarkably positive leasing experience at Ide Honda in Rochester, NY. Being the grumpy old guy that I am, I figured it was a fluke. At lease end for both cars, we returned them to the dealership. Our salesperson was no longer there. So quite frankly, I prepped for the usual high pressure, sleaze routine more normative to my experience. I was dead wrong. And here's why: this dealership means what it advertises, a fair and honest experience. It trains sales people to rise above being jackals with each other and customers. Even when someone comes in with a chip or two on their shoulder, there's no recrimination. Our salesman, (Gerry) was outstanding. Within 3 days we leased two new Hondas. From the sales floor to the finance office, it was a courteous, competent, clear talking, no pressure experience. No fluke at Ide Honda far as I'm concerned. The dealership is as solid and reliable as the cars we drove home. Thanks Gerry, Ashley, Adam and the Ide family. Mike and Sondra Lubas Rochester, NY More

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Painless Process for first time Dealership Experience I'm 35 and have only purchased vehicles from private sales in the past. This was my first dealership experience and it was absolutely painless. Gerry I'm 35 and have only purchased vehicles from private sales in the past. This was my first dealership experience and it was absolutely painless. Gerry Lamb at Dick Ide was enthusiastic but not pushy, and was patient and great at explaining minor details here and there with the paperwork that I was seeing for the first time. All of the financial stuff went fine and Adam Weil was capable of answering my questions without hesitation. A very satisfying experience, will be sure to check them out in the future (though I'm sure my Civic will hold up for a long time!) If you go to Dick Ide, ask for Gerry and Adam and give them my name (Carl Huber)! More

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Easy Sales Process + Superior Follow-Up Service Just want to recommend Ide Honda in Penfield, NY to others in the market for a new Honda. Our family was starting to look for a new minivan, and the Just want to recommend Ide Honda in Penfield, NY to others in the market for a new Honda. Our family was starting to look for a new minivan, and the "Happy Honda Deals" got us interested in looking at an Odyssey. I submitted a request for information online and the next day our salesperson Brad contacted me, and said they had a bunch in stock and he'd let us test drive one if we wanted. The whole process was very stress and hassle-free. Brad even suggested a creative way to save some money by adding an aftermarket DVD player instead of paying for the next "class" of Odyssey. Picking up the van was easy and quick, no gimmicks or hidden tactics. Upon getting the van home, I noticed a stone chip in the hood. I contacted our salesperson and he assured me they would take care of it. Sure enough they did, they replaced the hood completely to my satisfaction free of charge. I'd highly recommend Ide Honda for their low pressure sales and the customers' interests at heart. More

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leasing a honda crv After being at another honda dealer in the area and being very discouraged with their price we stopped at Dick Ide honda an our way home. We told Mali After being at another honda dealer in the area and being very discouraged with their price we stopped at Dick Ide honda an our way home. We told Malinda Pagliuso what we were looking for a silver crv. She said they had one and the lease price was 309 a month nothing down. We were going to look at a subaru but decided not to bother and leased the crv. We were in and out 45 min. When we picked the car up 2 days later Malinda to a good amount of time to explain all the features and pair up my wifes cell phone to the car. One of easiest car buying experiences we have ever had. We will be back for another honda when our lease is up. P.S love our new crv. More

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Quick, easy, helpful and no nonsense. Great place to buy. Very helpful staff. Will work with you and help you out but at the same time won't pester. Highly recommended. Great place to buy. Very helpful staff. Will work with you and help you out but at the same time won't pester. Highly recommended. More

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"Genuine Dealership" Being genuine is a rare quality to find. Everyone from Mike in the parts department--Linda in service--And Paul Invantino who sold me my Honda Accord Being genuine is a rare quality to find. Everyone from Mike in the parts department--Linda in service--And Paul Invantino who sold me my Honda Accord had my best interest at heart. I'd say they're like family. I have already recommended this dealership to my neighbor. Kathy Saucedo More

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Positive New Car Experience I received top notch customer service from all who I worked with. The experience of getting a new car was easy and seamless. I had full trust in what I received top notch customer service from all who I worked with. The experience of getting a new car was easy and seamless. I had full trust in what I was being told, and that was validated through my experience and the honesty that was provided to me by everyone I had the pleasure to do business with. I really felt like Roberto, Gerry and Adam has my best interest in mind. More

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Great experience! Thank you! This is the third Honda I've owned. An '84 Civic was purchased from a private owner, while my '89 Accord came from Ontario Honda. On Septemb This is the third Honda I've owned. An '84 Civic was purchased from a private owner, while my '89 Accord came from Ontario Honda. On September 23, my Impala had been totaled and I was in need of another car. I looked around online and was leaning toward leasing a Honda. Ralph Honda? No previous dealings with them and they're on the other side of the city. Ontario Honda? No online leasing information was available and they are in Canandaigua....about thirty miles away. My niece suggested I check out Dick Ide Honda since she leased a Civic from them almost two years ago....so I did. On September 29th, I called her salesman, Paul Infantino, and left a message for him to please call me. Within an hour or so, we had talked and made arrangements for me to test drive an Accord and sit down with him to talk about a lease. All I can say is that driving the Accord took me back to driving my other Hondas (which I loved driving...) and ironing out the details with Paul and Adam Weil was relaxed and enjoyable. They were straight-forward and respected my choices as to what I could afford and might choose as add-ons. The next day I took delivery of a 2015 Honda Accord LX. After the paperwork was done, Paul sat in the car with me to give me a basic overview of the many features on the dashboard. Did I tell you that Paul had been up since 4am, came to the dealership to specially deliver my car at 4pm and was leaving within 24 hours on vacation? Thanks to the people who detailed my car, other people in the dealership, and special appreciation goes to Paul and Adam for being so welcoming and getting me back to driving one of my favorite cars! K. Williams More

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Wonderful experience as a repeat customer! Ide Honda is a great dealership to work with. Gerry Lamb was courteous, kind, and thorough. Adam Weil explained everything to me without being condesc Ide Honda is a great dealership to work with. Gerry Lamb was courteous, kind, and thorough. Adam Weil explained everything to me without being condescending. I am a loyal Ide Honda customer and will continue to be! More

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Very professional Gerry Lamb was most helpful and very professional. He never tried to force anything but rather was a gentle presence answering my questions as well a Gerry Lamb was most helpful and very professional. He never tried to force anything but rather was a gentle presence answering my questions as well as explaining options. Adam Weil explained my financial options and easily took me through the process. He was very professional as well. More

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