Adam Weil | Page 8

Positive New Car Experience I received top notch customer service from all who I worked with. The experience of getting a new car was easy and seamless. I had full trust in what I received top notch customer service from all who I worked with. The experience of getting a new car was easy and seamless. I had full trust in what I was being told, and that was validated through my experience and the honesty that was provided to me by everyone I had the pleasure to do business with. I really felt like Roberto, Gerry and Adam has my best interest in mind. More

Helpful 0

Report | Print

Great experience! Thank you! This is the third Honda I've owned. An '84 Civic was purchased from a private owner, while my '89 Accord came from Ontario Honda. On Septemb This is the third Honda I've owned. An '84 Civic was purchased from a private owner, while my '89 Accord came from Ontario Honda. On September 23, my Impala had been totaled and I was in need of another car. I looked around online and was leaning toward leasing a Honda. Ralph Honda? No previous dealings with them and they're on the other side of the city. Ontario Honda? No online leasing information was available and they are in Canandaigua....about thirty miles away. My niece suggested I check out Dick Ide Honda since she leased a Civic from them almost two years ago....so I did. On September 29th, I called her salesman, Paul Infantino, and left a message for him to please call me. Within an hour or so, we had talked and made arrangements for me to test drive an Accord and sit down with him to talk about a lease. All I can say is that driving the Accord took me back to driving my other Hondas (which I loved driving...) and ironing out the details with Paul and Adam Weil was relaxed and enjoyable. They were straight-forward and respected my choices as to what I could afford and might choose as add-ons. The next day I took delivery of a 2015 Honda Accord LX. After the paperwork was done, Paul sat in the car with me to give me a basic overview of the many features on the dashboard. Did I tell you that Paul had been up since 4am, came to the dealership to specially deliver my car at 4pm and was leaving within 24 hours on vacation? Thanks to the people who detailed my car, other people in the dealership, and special appreciation goes to Paul and Adam for being so welcoming and getting me back to driving one of my favorite cars! K. Williams More

Helpful 0

Report | Print

Wonderful experience as a repeat customer! Ide Honda is a great dealership to work with. Gerry Lamb was courteous, kind, and thorough. Adam Weil explained everything to me without being condesc Ide Honda is a great dealership to work with. Gerry Lamb was courteous, kind, and thorough. Adam Weil explained everything to me without being condescending. I am a loyal Ide Honda customer and will continue to be! More

Helpful 0

Report | Print

Very professional Gerry Lamb was most helpful and very professional. He never tried to force anything but rather was a gentle presence answering my questions as well a Gerry Lamb was most helpful and very professional. He never tried to force anything but rather was a gentle presence answering my questions as well as explaining options. Adam Weil explained my financial options and easily took me through the process. He was very professional as well. More

Helpful 0

Report | Print

Very positive experience I purchased a Honda CRV from Ide Honda and just wanted to say how helpful and accommodating the staff is. A special mention to Adam Well who went abo I purchased a Honda CRV from Ide Honda and just wanted to say how helpful and accommodating the staff is. A special mention to Adam Well who went above and beyond! My license plates were accidentally not transferred to my new vehicle. Adam came to our house with the plates, and then spent a good deal of time answering questions that my husband (who was not able to be at the dealership earlier) had about the new car. This took place at at very busy end -of - year promotion time frame. Adam couldn't have been nice when coming to fix the situation. Also want to thank Doug McCarthy who sold me the car as stress - free as it could possibly be. More

Helpful 0

Report | Print

Wonderful experience My husband and I had a fantastic experience buying our CRV at Ide Honda. Gerry Lamb was extremely helpful, professional, patient, friendly, and easy t My husband and I had a fantastic experience buying our CRV at Ide Honda. Gerry Lamb was extremely helpful, professional, patient, friendly, and easy to work with. We never felt pressured, which led to an easy and fun car buying experience, which is how it should be! It was not stressful whatsoever. I am recommending Gerry to friends and family who are looking to buy a car in the future. We also worked with Adam Weil who was equally as fantastic to work with. A top notch car buying experience - thank you Ide Honda! More

Helpful 0

Report | Print

Amazing Experience From the moment I walked through the doors at Ide Honda I was treated like a person, not just a number. After a horrible experience with another deale From the moment I walked through the doors at Ide Honda I was treated like a person, not just a number. After a horrible experience with another dealer (whom I will not mention); I was hesitant to attempt to try to purchase another used vehicle. My sales person was Melinda and after listening to my needs for a new/used car, she made it happen. I can't thank her enough for everything that she did! I would (and have) recommended Ide Honda to my friends and family. I will never go anywhere else ever again. More

Helpful 0

Report | Print

Very professional and personable Doug McCarthy just sold us a second car. He's honest and knowledgeable and a good guy. Just gave us the facts and let u make the decisions. No pres Doug McCarthy just sold us a second car. He's honest and knowledgeable and a good guy. Just gave us the facts and let u make the decisions. No pressure. More

Helpful 0

Report | Print

Amazing Service! I went in to Ide Honda for a new Honda CR-V! THe treatment I received was amazing and I will be visiting them again when we are ready to purchase our I went in to Ide Honda for a new Honda CR-V! THe treatment I received was amazing and I will be visiting them again when we are ready to purchase our next family car! Thank you Scott and Adam for all that you did for my fiance and I! More

Helpful 0

Report | Print

CR-V EX-L-icious This dealership truly gave me a great deal; and believe me, I did LOTS of exhaustive research and information gathering before I even walked in the do This dealership truly gave me a great deal; and believe me, I did LOTS of exhaustive research and information gathering before I even walked in the door. I knew the product inside out, and Brad didn't disappoint with his knowledge of the product trim lines, options, pricing, etc. He and the finance experts I dealt with (Adam and Ken), explained everything...all the fees, financing options, and options for extended warranty, etc., in plain English, without of hint of dealer jargon, or doubletalk...just the straight dope. I saw Bob (service) and knew him from the dealership that I bought my last Honda from. Ide Honda won me over as a new customer (and apparently him as a new employee). It was relaxed, with no pressure, and all questions were answered directly and to the point. Rich Ide stopped by to make sure everything was going smoothly. Nothing hidden here....and, it was actually a fun experience. More

Helpful 0

Report | Print