Adam Weil | Page 7

Easy and Reliable Needed a car (fast!) and wanted to still have a Honda...Gerry and the rest of the staff at Ide Honda helped me do just that. Gerry found exactly what Needed a car (fast!) and wanted to still have a Honda...Gerry and the rest of the staff at Ide Honda helped me do just that. Gerry found exactly what I wanted at just the right price. My whole experience was easy, quick and I am very happy. I adore my "new" little Civic LX so thank you!!! More

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Thoroughly comfortable experience My purchase started out very smoothly. There was no high pressure sales pitch, no hidden fees and a very friendly staff throughout. There was a hitch My purchase started out very smoothly. There was no high pressure sales pitch, no hidden fees and a very friendly staff throughout. There was a hitch when we found out that I could not get the car I originally wanted. However, since this occurred after we had a handshake deal the dealership found me another car that was newer (2016 versus 2015) and made me a very similar deal on the newer car. In the end I am very happy with the deal and would return again. Melinda.....two thumbs up. More

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Professional from Start to Finish An enjoyable experience from start. Experienced a no hassle test drive. Agreed on purchase of 2016 Pilot, placed the order, advised it would take ab An enjoyable experience from start. Experienced a no hassle test drive. Agreed on purchase of 2016 Pilot, placed the order, advised it would take about 8-weeks, Alex kept in touch let us know when vehicle made it through manufacturing cycle, gave us the VIN so we knew vehicle was on its way. Alex shared all the financing and additional service options.... no hard sell. Vehicle was ready at agreed time for pickup, Alex again eased through the closing and Alex took the time to review operating features of the vehicle and provided introductions to Service Manager. Thanks for a pleasurable experience. More

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Excellent experience! Brad Constantino was extremely professional and courteous. Took the time to explain every feature in my new CRV, and most importantly made sure I was Brad Constantino was extremely professional and courteous. Took the time to explain every feature in my new CRV, and most importantly made sure I was comfortable with it, before I drove away. I will definitely refer everyone to Ide Honda. More

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Second time around At 68, I've bought/leased my fair share of automobiles from various dealers in several states. Three years ago my wife and I had a remarkably posit At 68, I've bought/leased my fair share of automobiles from various dealers in several states. Three years ago my wife and I had a remarkably positive leasing experience at Ide Honda in Rochester, NY. Being the grumpy old guy that I am, I figured it was a fluke. At lease end for both cars, we returned them to the dealership. Our salesperson was no longer there. So quite frankly, I prepped for the usual high pressure, sleaze routine more normative to my experience. I was dead wrong. And here's why: this dealership means what it advertises, a fair and honest experience. It trains sales people to rise above being jackals with each other and customers. Even when someone comes in with a chip or two on their shoulder, there's no recrimination. Our salesman, (Gerry) was outstanding. Within 3 days we leased two new Hondas. From the sales floor to the finance office, it was a courteous, competent, clear talking, no pressure experience. No fluke at Ide Honda far as I'm concerned. The dealership is as solid and reliable as the cars we drove home. Thanks Gerry, Ashley, Adam and the Ide family. Mike and Sondra Lubas Rochester, NY More

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Painless Process for first time Dealership Experience I'm 35 and have only purchased vehicles from private sales in the past. This was my first dealership experience and it was absolutely painless. Gerry I'm 35 and have only purchased vehicles from private sales in the past. This was my first dealership experience and it was absolutely painless. Gerry Lamb at Dick Ide was enthusiastic but not pushy, and was patient and great at explaining minor details here and there with the paperwork that I was seeing for the first time. All of the financial stuff went fine and Adam Weil was capable of answering my questions without hesitation. A very satisfying experience, will be sure to check them out in the future (though I'm sure my Civic will hold up for a long time!) If you go to Dick Ide, ask for Gerry and Adam and give them my name (Carl Huber)! More

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Easy Sales Process + Superior Follow-Up Service Just want to recommend Ide Honda in Penfield, NY to others in the market for a new Honda. Our family was starting to look for a new minivan, and the Just want to recommend Ide Honda in Penfield, NY to others in the market for a new Honda. Our family was starting to look for a new minivan, and the "Happy Honda Deals" got us interested in looking at an Odyssey. I submitted a request for information online and the next day our salesperson Brad contacted me, and said they had a bunch in stock and he'd let us test drive one if we wanted. The whole process was very stress and hassle-free. Brad even suggested a creative way to save some money by adding an aftermarket DVD player instead of paying for the next "class" of Odyssey. Picking up the van was easy and quick, no gimmicks or hidden tactics. Upon getting the van home, I noticed a stone chip in the hood. I contacted our salesperson and he assured me they would take care of it. Sure enough they did, they replaced the hood completely to my satisfaction free of charge. I'd highly recommend Ide Honda for their low pressure sales and the customers' interests at heart. More

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leasing a honda crv After being at another honda dealer in the area and being very discouraged with their price we stopped at Dick Ide honda an our way home. We told Mali After being at another honda dealer in the area and being very discouraged with their price we stopped at Dick Ide honda an our way home. We told Malinda Pagliuso what we were looking for a silver crv. She said they had one and the lease price was 309 a month nothing down. We were going to look at a subaru but decided not to bother and leased the crv. We were in and out 45 min. When we picked the car up 2 days later Malinda to a good amount of time to explain all the features and pair up my wifes cell phone to the car. One of easiest car buying experiences we have ever had. We will be back for another honda when our lease is up. P.S love our new crv. More

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Quick, easy, helpful and no nonsense. Great place to buy. Very helpful staff. Will work with you and help you out but at the same time won't pester. Highly recommended. Great place to buy. Very helpful staff. Will work with you and help you out but at the same time won't pester. Highly recommended. More

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"Genuine Dealership" Being genuine is a rare quality to find. Everyone from Mike in the parts department--Linda in service--And Paul Invantino who sold me my Honda Accord Being genuine is a rare quality to find. Everyone from Mike in the parts department--Linda in service--And Paul Invantino who sold me my Honda Accord had my best interest at heart. I'd say they're like family. I have already recommended this dealership to my neighbor. Kathy Saucedo More

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