Adees Zeretsian | Page 8

Adees is a wonderful person. Thanks for his help that I was able to get what I really wanted. Definitely going to look for him next time. was able to get what I really wanted. Definitely going to look for him next time. More

by scaisip Verified Customer Verified Customer

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Great service, great stuff, very friendly, very professional, fast service, fast car delivery. I recommend everyone. Thanks to management thanks to sales stuff, thanks to service stuff. professional, fast service, fast car delivery. I recommend everyone. Thanks to management thanks to sales stuff, thanks to service stuff. More

by ALIKKRIST1008 Verified Customer Verified Customer

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I am very grateful for your service thank you service advisor's were very professional and helpful any time I called they responded quickly t advisor's were very professional and helpful any time I called they responded quickly t More

by jorjmehdikhani Verified Customer Verified Customer

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Everyone was very professional and accommodating. They made the process smooth and stress-free. I would highly recommend Pacific BMW and will consider it in the future. made the process smooth and stress-free. I would highly recommend Pacific BMW and will consider it in the future. More

by rebabindra Verified Customer Verified Customer

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We initially had a bad start we had a sales rep that didn’t take us seriously because we were young. We were connected to Adees by the luck of the draw. He was amazing negotiated over the phone and gave didn’t take us seriously because we were young. We were connected to Adees by the luck of the draw. He was amazing negotiated over the phone and gave us the best reasonable price and was on top of his game. Had a great experience. Islam in finance was great too he had us out fast and was very friendly. More

by nedimsaul Verified Customer Verified Customer

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It was the the best BMW sales experience that we have ever encountered. Adees, Lucy and Thomas were very professional, and we never felt pressured throughout the sales process. ever encountered. Adees, Lucy and Thomas were very professional, and we never felt pressured throughout the sales process. More

by ibarriga Verified Customer Verified Customer

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The sales person (Adees) was on time, prepared and really knowledgeable. Able to answer all of my questions with confidence. He wasn’t pushy or aggressive. knowledgeable. Able to answer all of my questions with confidence. He wasn’t pushy or aggressive. More

by ramirezlaurenc Verified Customer Verified Customer

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On 10/17/20 I purchased a 2017 CPO X5 via the internet. The CPO checklist indicated that there was a crack in the windshield. There was no indication of how it was remediated. I took delivery of the X The CPO checklist indicated that there was a crack in the windshield. There was no indication of how it was remediated. I took delivery of the X5 in a shaded indoor delivery area. I could not see any cracks in the windshield during a cursory inspection. Once I drove off and was on the way home, the sunlight hit the crack and it glistened blindingly. A 2.5-inch crack is annoying located in the drivers field of vision and on the edge of the heads up display. Once at home, I reached out to the dealer and was told to get repair 3 quotes. I obtained quotes (all approximate) from Safelight ($1200), Independent glass shop ($1300) and Stevens Creek BMW ($3200). After 5 weeks of being jerked around, Pacific BMW finally agreed to replace the window... provided that I drive from Northern California to Southern California, so that they could replace the windshield in house. This would entail over 10 hours of round trip driving and an overnight stay. We forewarned, CPO vehicles are "self-certified" by the dealer. They are not inspected or certified by BMW - North America. I got shafted by a dealer who passed off a vehicle as being "CPO certified," when it does not meet BMW standards. Before you sign a sales contract or buy a vehicle from Pacific BMW on the internet, have it independently inspected. The vehicle was delivered with only one key. I was promised that a second key would be promptly sent. It's now 5 weeks later and I'm still getting the run around. I can't believe that they do not have keys (remotes) in their parts department. Don't get burned like I did. More

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Thanks for the great and friendly service from your Sales Dept. and the good work from Management Dept. Very professional Staff and thanks for take care our needs. Dept. and the good work from Management Dept. Very professional Staff and thanks for take care our needs. More

by jc.hasbun Verified Customer Verified Customer

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Service staff were accommodating and listened to my requests. The experience was smooth and reliable. I will certainly go back for future maintenance and highly recommend it to others. requests. The experience was smooth and reliable. I will certainly go back for future maintenance and highly recommend it to others. More

by chriskros101 Verified Customer Verified Customer

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