Adrian Turnbull | Page 3

All employees were helpful, friendly and made me feel right at home. I will enjoy my next visit. right at home. I will enjoy my next visit. More

by pflyingmonkey123 Verified Customer Verified Customer

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Very timely and worked with my schedule. Id recommend anyone to go here for service Id recommend anyone to go here for service More

by asjenkins514 Verified Customer Verified Customer

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Both the sales experience and financing processes are well-refined, and I had a great experience finding the perfect vehicle. Andy, my sales associate, went above and beyond to get me the exact Ford Expl well-refined, and I had a great experience finding the perfect vehicle. Andy, my sales associate, went above and beyond to get me the exact Ford Explorer ST model in the color I wanted regardless of the inventory situation. His communication, via text, was very responsive and when I arrived at appointments, he was there ready and waiting with everything in place. Being a Product Manager, I appreciate the customer experience this dealership is providing--very clean dealership, nice people, good prices, and a seamless experience. More

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Messed up my car. They were not thorough with work or communication. Will not be bringing my vehicle back there. They were not thorough with work or communication. Will not be bringing my vehicle back there. More

by Seven Verified Customer Verified Customer

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My wife and I have had a few issues with communication from the center in regards to lead times for service, along with complete lack of response to my last request for assistance with my truck’s warranty from the center in regards to lead times for service, along with complete lack of response to my last request for assistance with my truck’s warranty. Overall the service is fine and we choose to come here because it is where we got our vehicles and we want to maintain a clean service record. UPDATE: Got a canned response to my review claiming some lame empty attempts to fix their process, but I STILL have not actually been contacted in regards tomy unanswered warranty request… More

by hmiller1856 Verified Customer Verified Customer

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I have had two Exploerer bought and service led for the time I had the vehicles. The first one I drove to 230,000 with only one majors repair. I have 2019 Explorer with 60,000 miles with no major repairs time I had the vehicles. The first one I drove to 230,000 with only one majors repair. I have 2019 Explorer with 60,000 miles with no major repairs. The customer experience, service and the team members at Mall of Ga Ford are excellent! More

by DFIELDS379 Verified Customer Verified Customer

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They kept in touch they always do a good job great service thank you til next time service thank you til next time More

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Everyone was extremely nice and helpful. Made buying my new truck a pleasant experience. Would recommend this dealership. Made buying my new truck a pleasant experience. Would recommend this dealership. More

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Went in for recall came out with other items broke. Had to pay for things they broke. Had to pay for things they broke. More

by ptarlton1330 Verified Customer Verified Customer

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Great experience working with the mall of georgia ford - Staff is very helpful and friendly Staff is very helpful and friendly More

by Unknown Verified Customer Verified Customer

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