Adrienne Cross
Adrienne Cross at Henry Brown Buick GMC

Adrienne Cross | Page 2

Finance Manager

Henry Brown Buick GMC

1550 E Drivers Way
Gilbert, AZ 85297

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5.0
291 Reviews

Dealership Experience

10 yrs, 8 mos

5.0

291 Reviews

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291 Reviews of Adrienne Cross

June 30, 2026

Dealership Rating
Employee Rating

They are largest inventory holder for GMC truck at Phoenix area which is positive. Many of the persons are cooperative enough. More

by Reza
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dwayne Champion

Jul 01, 2026

Henry Brown Buick GMC responded

Thank you for your feedback, Reza! We’re glad to hear that you found our inventory selection impressive and our team cooperative. At Henry Brown Buick GMC, we strive to provide a great experience for our customers. If there’s anything more we can do to enhance your experience, please don’t hesitate to reach out. Looking forward to seeing you again! Sincerely, The Team at Henry Brown Buick GMC

Jul 09, 2026

Reza responded

One person, I must name is Jessie Otanez. From the begining he guided and assisted me on my purchase. He must get a 5 Star. *****

June 27, 2026

Dealership Rating
Employee Rating

Facilities were clean and well maintained. Easily located just north of the 202. The staff were prompt and helpful. More

by ddivershop
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Harmon

Jun 28, 2026

Henry Brown Buick GMC responded

Thank you for your review! We're glad to hear you found our facilities clean and well maintained, and that our staff provided prompt and helpful service. Sincerely, The Team at Henry Brown Buick GMC

June 26, 2026

Dealership Rating
Employee Rating

Jake was our sales person and did a great job. He was very knowledgeable about the product and had excellent follow-through. More

by dickens54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Tracey , Jake ***** five star

Jun 26, 2026

Henry Brown Buick GMC responded

We’re pleased to hear your sales consultant offered thorough product knowledge and reliable follow-through when you purchased your GMC Yukon XL. Congratulations on your new vehicle. We appreciate your feedback and look forward to helping with any future questions. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

June 16, 2026

Dealership Rating
Employee Rating

We have purchased many vehicles from Henry Brown Buick GMC and have had excellent service and support from Rickie and the rest of the team. More

by CEDGAR1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rickie Bauman

Jun 16, 2026

Henry Brown Buick GMC responded

Thank you for your continued loyalty and for choosing a new GMC Terrain. We’re delighted Rickie and our team provided excellent support. We look forward to assisting you again. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

June 12, 2026

Dealership Rating
Employee Rating

Very good vehicle selection. Dealer staff paid attention to my purchase needs and responded accordingly. Did not try to rush the transaction . Good overall presentation of vehicl More

by dmtalamante
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Rodriguez, Dwayne Champion

Jun 12, 2026

Henry Brown Buick GMC responded

It’s great to hear our team took the time to understand your needs and showcase a wide selection of GMC models without rushing the process. Thank you for recognizing our clear presentation of options. We look forward to assisting you again. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

June 03, 2026

Dealership Rating
Employee Rating

Ben and his team are the best at what they do. They do their best to make the process as easy as possible. Great Experience, everytime... More

by SCOTT@TRINITYCOAZ.COM
Recommend Dealer
Yes

Other Employees Tagged: Ben Brown

Jun 03, 2026

Henry Brown Buick GMC responded

It’s wonderful to hear that Ben and his team made purchasing your new GMC straightforward. Thank you for your kind words and we look forward to assisting you again soon. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

June 02, 2026

Dealership Rating
Employee Rating

She was friendly, explained clearly and made the necessary purchasing paperwork process flow quickly.and easily. More

by palejoaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Heidi Burns , Joel Price

Jun 02, 2026

Henry Brown Buick GMC responded

Thank you for choosing the new Buick Envista and for sharing your positive experience. We’re pleased our team made the paperwork clear and efficient. Enjoy your Envista, and please reach out if there’s anything else we can assist with. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

May 21, 2026

Dealership Rating
Employee Rating

My wife and I went to Henry Brown GMC initially just to test drive to figure out what vehicle we wanted. Our first interaction was with a gentleman named James. James was super professional, very knowledge More

by DAVE PARKS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Blake Brown , Eric Angulo

May 21, 2026

Henry Brown Buick GMC responded

Thank you for sharing your positive experience with our team. We’re glad our pressure-free approach helped you find the perfect new GMC Canyon and that Blake ensured a smooth closing. Enjoy your new truck and please let us know if we can assist in the future. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

May 20, 2026

Dealership Rating
Employee Rating

Overall great experience. Had a little hiccup on car purchase but they went above and beyon More

by CESAR.CHOLICO1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas James

May 21, 2026

Henry Brown Buick GMC responded

Thank you for your kind words, Cesar! We're thrilled to hear that you had a great overall experience at Henry Brown Buick GMC. It's wonderful to know that our team was able to address any hiccups during your car purchase and go above and beyond for you. We appreciate your feedback and hope to see you again soon! Sincerely, The Team at Henry Brown Buick GMC

May 20, 2026

Dealership Rating
Employee Rating

I have purchased many vehicles from Ben and it is always an amazing experience. I would recommend him to anyone. More

by DALE41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Wright, Joe White , Ben Brown

May 20, 2026

Henry Brown Buick GMC responded

Thank you for trusting Ben with your vehicle purchases over the years. We’re delighted to hear each experience has been outstanding and we appreciate your recommendation. Please let us know whenever we can assist you again. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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