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Agnes Pusztai
Agnes Pusztai at Family Ford of Enfield
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Agnes Pusztai

service advisor

Family Ford of Enfield

65 Hazard Avenue
Enfield, CT 06082

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4.8
535 Reviews
4.8

535 Reviews

Write a Review

535 Reviews of Agnes Pusztai

May 09, 2025

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Employee Rating

Went in for an oil change, they kept me in the loop and completed in a timely manner. Also the staff was super accommodating to my two busy toddlers! More

by mcarone128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keli Morin

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May 09, 2025

Family Ford of Enfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Ford of Enfield, we look forward to having you as a valued customer for many years to come!

May 09, 2025

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Employee Rating

Highly recommend Agnes Pusztai, service advisor at Family Ford of Enfield. For her professionalism and knowledge. More

by DFESTI1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric in the service department

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May 09, 2025

Family Ford of Enfield responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 05, 2025

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Employee Rating

Came in for loose seat. Issue was not fixed Third service trip where vehicle was misdiagnosed or not fixed More

by david.w.cunningham
Recommend Dealer
No

Other Employees Tagged: Agnes Pusztai

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May 08, 2025

Family Ford of Enfield responded

Thank you for this feedback, David. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

May 02, 2025

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Employee Rating

Everyone was very professional and courteous. My oil change and tire rotation was completed in record time. More

by KMANZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Craven, Ken Brown

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May 02, 2025

Family Ford of Enfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 01, 2025

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Employee Rating

Family Ford has always done a great job, has been helpful and treated us right! We will continue to come back. More

by scupking
Recommend Dealer
Yes

Other Employees Tagged: Agnes Pusztai

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May 01, 2025

Family Ford of Enfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 30, 2025

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Employee Rating

Agnes and everyone at family Ford are great. Always helpful and friendly. Agnes always has a smile on her face More

by DAVIDCLOCKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keli Morin, Ken Brown, Greg Ayers

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Apr 30, 2025

Family Ford of Enfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 26, 2025

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Employee Rating

They have great staff supporting the customer during and after the sale. Thank you great dealer More

by rlharrison1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keli Morin, Ken Brown, Greg Ayers

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Apr 26, 2025

Family Ford of Enfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Ford of Enfield.

April 20, 2025

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Employee Rating

Always professional and quality work It's always a pleasure doing business with family Ford Thank you More

by jbarone0463
Recommend Dealer
Yes

Other Employees Tagged: Agnes Pusztai

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Apr 20, 2025

Family Ford of Enfield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Ford of Enfield to be a positive one. Please don't hesitate to reach out if you need anything else.

April 19, 2025

Dealership Rating
Employee Rating

Clean facility. Friendly staff, efficient service.I Will return for future service on my vehicle. More

by EMILYD518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 19, 2025

Family Ford of Enfield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Ford of Enfield to be a positive one. Please don't hesitate to reach out if you need anything else.

April 16, 2025

Dealership Rating
Employee Rating

On time car ready when promised shuttle provided they explained any future work needed to be done More

by Twowdwkids
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 16, 2025

Family Ford of Enfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Ford of Enfield.

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