Ahmad (Adam) Assi | Page 11

Very smooth transaction. No surprises. Paul Adkins and his team were excellent. I bought 2023 iX xDrive. It had ~11,500 miles on it, It was well maintained, looked like a No surprises. Paul Adkins and his team were excellent. I bought 2023 iX xDrive. It had ~11,500 miles on it, It was well maintained, looked like a brand new vehicle and in excellent mechanical condition. Thanks to Paul Adkins and his team at e-Car. More

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Customer service was sub par. Specifically asked for paperwork to be ready before arrival as we were on a time crunch, had to wait another 30 mins. Did not get a walk through of t Specifically asked for paperwork to be ready before arrival as we were on a time crunch, had to wait another 30 mins. Did not get a walk through of the features of the vehicle. The vehicle was dirty and not ready for us to take so had to wait for it to be cleaned. The vibe from Jared was very money oriented not at all caring about our satisfaction. I've bought many cars and this was the least favorable moment. More

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I was very apprehensive speaking with another sales person, but Bryan went above and beyond to make sure my needs were met. I'll be coming back soon for a second vehicle. Bryan, thank you for your tim person, but Bryan went above and beyond to make sure my needs were met. I'll be coming back soon for a second vehicle. Bryan, thank you for your time and kindness. More

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Kim was fantastic! She was knowledgeable and worked to earn our business through all phases of the transactions. She answered our many, many questions. And, she continu She was knowledgeable and worked to earn our business through all phases of the transactions. She answered our many, many questions. And, she continued to answer our questions after the sale! We would definitely purchase from Kim again. More

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Loved the experience. No strange sales people riding with you here. You take the cars you want where you want. My experience with Adam was the best experience I have had b No strange sales people riding with you here. You take the cars you want where you want. My experience with Adam was the best experience I have had by a long shot. More

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Great experience! Quick, easy, great deal! Can’t say enough good things about the dealership and especially Adam Assi! He was AWESOME! We were absolutely dreading the Quick, easy, great deal! Can’t say enough good things about the dealership and especially Adam Assi! He was AWESOME! We were absolutely dreading the car buying process and put it off for months but we're so happy with the experience! Definitely will return and will send family straight to Adam. More

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I purchased out of state and the process went smoothly. I had my own pre approval and everything else was Adam just sending me the paperwork via docusign and that was it… I had my own pre approval and everything else was Adam just sending me the paperwork via docusign and that was it… More

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The process of test driving, fielding my questions, and purchasing was done with out any hassle. They worked to make certain they delivered the absolute best product in its best possible condition. Adam wa purchasing was done with out any hassle. They worked to make certain they delivered the absolute best product in its best possible condition. Adam was standup guy throughout the process. No regrets! More

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I purchased my third card from this company. I made the mistake to go to Carvana and it was an absolute disaster, after that experience I decided to go back to eCarOne Plano. They did an amazing I made the mistake to go to Carvana and it was an absolute disaster, after that experience I decided to go back to eCarOne Plano. They did an amazing job again, they got me a better interest rate that my own bank, they delivered an immaculate clean car, the process took almost no time. Unfortunately the car only had one key and I mentioned that to the salesman, he gave me a number to call to see if they could make a copy but unfortunately only the dealer can make keys at $659, so I went to pick some documents and salesman asked if I had any luck with key, explained that they could no do anything and had to go to the dealer a pay $659. Today, after 5 weeks, I received an envelope from eCar with an extra key. Never asked, never expected it, that is what good business is. Thank you so much! More

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I've had an absolutely five-star experience with ECarOne in Plano! Ozzy and Ahmed provided tremendous service, truly a 10 out of 10. I initially just wanted to look at one of the blue Hummers I saw while dr in Plano! Ozzy and Ahmed provided tremendous service, truly a 10 out of 10. I initially just wanted to look at one of the blue Hummers I saw while driving past the dealership. They only needed my license to let me take it for a test drive. Now, I'm seriously considering selling my prized Hummer H2 for this new Hummer EV. The price was amazing at $94,000, especially considering the original MSRP was $120,000. The car was clean, and they also offer a warranty and ceramic coating, which is super nice. The facility itself was super nice, and they were very accommodating. Ozzy and Ahmed are the go-to guys if you want a brand new car. Five stars! More

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