Akin Dixon
Akin Dixon at Advantage Toyota Valley Stream

Akin Dixon | Page 19

Service Advisor

Advantage Toyota Valley Stream

400 W Sunrise Highway
Valley Stream, NY 11581

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4.7
296 Reviews
4.7

296 Reviews

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296 Reviews of Akin Dixon

October 29, 2022

Dealership Rating
Employee Rating

In for state inspection. Done within 1 hr of wait time. Very efficient and friendly service. More

by JPAWLUSIOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 02, 2022

Advantage Toyota Valley Stream responded

JPAWLUSIOW, thank you for your kind review! We are glad to hear we were able to provide you with quick and helpful service. Please do not hesitate to reach out should you need any assistance in the future!

October 24, 2022

Dealership Rating
Employee Rating

I like this Service Center - professional and friendly. Thank You. I will recommend this Service Center to my friends and Family. More

by Tatyana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2022

Advantage Toyota Valley Stream responded

Tatyana, thank you for your kind review and recommendation! We are glad to hear you had a great experience with us and we look forward to working with you again!

October 16, 2022

Dealership Rating
Employee Rating

The bottom of my seat popped out. I just wanted it snapped back it couldn’t be repaired of course it was going to cost another 300. It seems that this happens on Toyotas as an employe More

by DEBI5129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Andy Zollinger

Oct 20, 2022

Advantage Toyota Valley Stream responded

Debi, we are disheartened to read this review. We strive to provide professional, knowledgeable and efficient service to all our customers. We are sorry to hear about your recent experience as this is not how we like to leave our customers feeling. Please reach out to wecare@aagny.net to discuss this situation further.

October 04, 2022

Dealership Rating
Employee Rating

I went in for an oil change because the Toyota sticker said it was due but then the guy said I do it every 10k miles. So an oil change wasn't done. They did a courtesy maintenance check now I have an aut More

by MM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 07, 2022

Advantage Toyota Valley Stream responded

MM, we regret to read your review as this is not typical feedback for Advantage Toyota. We strive to provide all our customers with excellent service, no matter what they may need. We apologize for the miscommunication and would like to speak about your experience in more detail. Please contact us at wecare@aagny.net so we can clear up any concerns you may have.

September 18, 2022

Dealership Rating
Employee Rating

Need more interaction with customers and make them feel assured that good service will be given. More

by MARVINCRUZ182011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 20, 2022

Advantage Toyota Valley Stream responded

Thank you for your honest feedback. We appreciate insight, as it helps us better the experience for future customers.

September 06, 2022

Dealership Rating
Employee Rating

Excellent service, well mannered and respectful service attendant. The wait time was exactly as stated. More

by DCARUTH1227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 08, 2022

Advantage Toyota Valley Stream responded

Thank you for your wonderful feedback and 5-star rating! Please do not hesitate to reach out should you need any assistance in the future.

August 31, 2022

Dealership Rating
Employee Rating

No car wash available at this location. Charged a lot for wheel alignment and put a note that I've requested, whereas their rep recommended it... More

by MANNONOV Dzhamshed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 01, 2022

Advantage Toyota Valley Stream responded

We appreciate you taking the time to leave us this feedback. We strive to provide exceptional service to all our customers. We apologize if we may have dropped the ball during your recent visit, please reach out to us at wecare@aagny.net to discuss this further.

August 16, 2022

Dealership Rating
Employee Rating

The service at Advantage is very good & has not change. The service manager Xavier is very professional & personable. He makes everyone feels part of Advantage Toyota Family. More

by kaya6252
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Xavier Ascencio

Aug 18, 2022

Advantage Toyota Valley Stream responded

Kaya6252, thank you for your great feedback and 5-star rating! We are glad to hear about your experience with Xavier went so well as we strive to provide all our customers with the best service possible, no matter the job. Please do not hesitate to reach out should you need any assistance in the future!

August 10, 2022

Dealership Rating
Employee Rating

No customer service When i went for paying cashier is not willing to guide me where is my bill.so i am looking here and there.no body is there to discuss the problem.every body is on the phone.unfornitly More

by Sardar19quee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

August 03, 2022

Dealership Rating
Employee Rating

It's one of best car dealer in New York city what I know off More

by MARLONWHITE326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 08, 2022

Advantage Toyota Valley Stream responded

Thank you for your wonderful feedback and 5-star rating! Our team is dedicated to providing all our customers with the best service possible and we are delighted to hear our hard work pays off. Please don't hesitate to reach out for any assistance you may need in the future!

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