Al Chen
Al Chen at Crown Buick GMC
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Al Chen | Page 2

New Car Sales Consultant

Crown Buick GMC

2121 Clearview Pkwy
Metairie, LA 70001

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4.9
98 Reviews
4.9

98 Reviews

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98 Reviews of Al Chen

January 28, 2024

Dealership Rating
Employee Rating

Excellent service done timely and perfectly. Employees were friendly a knowledgeable and took care of all my needs. More

by MANDREWSDAD
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Recommend Dealer
Yes

January 21, 2024

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Service was done quickly and friendly staff. I was pleased and will go back to crown Buick ! More

by ginagabb
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Zachary LeBlanc

January 13, 2024

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It’s my 2 nd truck from there, Al Chen and Sandy Cox are the best in the business, I won’t buy from no where else More

by patientnumber9
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sandy Cox , The manager in the room where you sign everything with that cool touchscreen, he was awesome as well

January 10, 2024

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Good selection professional staff. Was very pleased with professional atmosphere very welcoming. Made purchase processs enjoyable. More

by gamjr810
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Recommend Dealer
Yes

January 03, 2024

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Exceptional customer service is characterized by prompt responses, a genuine willingness to assist, and a proactive approach to problem-solving. Companies like Crown Buick that prioritize customer satisfac More

by averya_peterson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

December 31, 2023

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Fast and great service, received a great car with every feature you can ask for at an affordable price More

by BRYANLAMBERT122
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Recommend Dealer
Yes

Other Employees Tagged: Sandy Cox

Feb 14, 2024

Crown Buick GMC responded

Hey Bryan, Glad you're cruising happily with all the bells and whistles without breaking the bank! We truly appreciate your business. If you ever need anything in the future, please don't hesitate to reach out. We're here to help! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

December 16, 2023

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The service department was extremely helpful. I will definitely go back. My manager totally took care of me. More

by CFFAVROT
Service Price Transparency
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Recommend Dealer
Yes

November 25, 2023

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Mr. Al was our salesman. He did a good job , we went on a Tuesday and got my wife a suv, and went back the next day and got me a truck. thank you Mr. Al from Gary and Lisa Hawthorne. More

by LILGMAN130
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Recommend Dealer
Yes
Dec 13, 2023

Crown Buick GMC responded

Thank you for choosing us, and congratulations on your new SUV and truck! We're thrilled to hear that Mr. Al provided excellent service, and we appreciate your kind words. Enjoy your new vehicles, and thank you for your trust! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

November 19, 2023

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Everyone at crown is great, especially al Chen,& sandy cox, customer service goes a long way, I won’t purchase a vehicle from anywhere else More

by patientnumber9
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Sandy Cox

Dec 13, 2023

Crown Buick GMC responded

Thank you for your kind words! We're thrilled to hear that everyone at Crown, especially Al Chen and Sandy Cox, has made a positive impact on your experience. Customer service is a top priority for us, and we're honored to be your dealership of choice. If you ever have more feedback or need assistance in the future, don't hesitate to reach out. We appreciate your loyalty and look forward to serving you again. Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

November 14, 2023

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Employee Rating

Me ayudo en todo lo que necesitaba y fue muy amable conmigo excelente vendedor y muy agradable More

by PABLOEMILIO.RAMIREZTIJERINO
Sales Price Transparency
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Recommend Dealer
Yes
Dec 13, 2023

Crown Buick GMC responded

Agradecemos sinceramente tus amables palabras. Nos alegra saber que pudimos ayudarte con todo lo que necesitabas y que tu experiencia con nuestro vendedor fue positiva. La satisfacción del cliente es nuestra máxima prioridad. Si en el futuro necesitas más ayuda o tienes alguna pregunta, no dudes en ponerte en contacto con nosotros. ¡Gracias por elegirnos! Atentamente, Jenna Sellstrom Directora de Ventas/Internet BDC Crown Buick GMC

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