Al Cusano
Al Cusano at Bowditch Ford

Al Cusano | Page 32

Service Advisor

Bowditch Ford

11291 Jefferson Ave
Newport News, VA 23601

4.6
424 Reviews
4.6

424 Reviews

Write a Review

424 Reviews of Al Cusano

November 07, 2024

Dealership Rating
Employee Rating

A very positive experience! Service Manager was engaged and went beyond mechanical issues in the service bay to assist with a personalized demonstration in the service lane. More

by housekey1116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 06, 2024

Dealership Rating
Employee Rating

Very professional, friendly staff and clean facility. always courteous and willing to help and go the extra mile More

by hptcrab69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 06, 2024

Dealership Rating
Employee Rating

As usual, my cars provided stumbling-blocks on the way to getting inspections done, but done it got and Al and Mr. Holmes worked with me to get them straightened out and back home, safe and sound. More

by marian77777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Walter Holmes

November 03, 2024

Dealership Rating
Employee Rating

Prompt service as always. My car was taken in quickly and inspection was comprehensive as always More

by efj43052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 01, 2024

Dealership Rating
Employee Rating

I have bought multiple cars from the Bowditch team. The service team is also great both Al and Tristen are always extremely helpful. I drive almost an hour past 3 other Ford dealers to take all my wor More

by clinttalman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Donald Parfitt, Tristen Brannon

November 01, 2024

Dealership Rating
Employee Rating

I always go to bowditch ford for service on all my vehicles because they do the best job More

by myerst1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 30, 2024

Dealership Rating
Employee Rating

WHEN I WAS THERE LAST AL GAVE ME A BOTTLE OF CLEANER FOR MY ENGINE AND TOLD ME TO STOP BY WHEN I WAS ABOUT OUT OF GAS SO HE COULD ADD IT TO MY TANK. I DID SO AND OF COURSE AL WAS ON TOP OF HIS GAME AND CAME More

by rhall93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al

October 29, 2024

Dealership Rating
Employee Rating

Car was not fixed very poor service at the dealership Very unorganized unhappy employees avoid this dealership More

by AJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 26, 2024

Dealership Rating
Employee Rating

I have worked with these people for years. I have always come away satisfied with the service. More

by realtor2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Walter Holmes

October 26, 2024

Dealership Rating
Employee Rating

Excellent service, and work is done on time. Ease of making appointments. Great service writers. More

by judrichson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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