Al Cusano
Al Cusano at Bowditch Ford

Al Cusano | Page 33

Service Advisor

Bowditch Ford

11291 Jefferson Ave
Newport News, VA 23601

4.6
424 Reviews
4.6

424 Reviews

Write a Review

424 Reviews of Al Cusano

October 24, 2024

Dealership Rating
Employee Rating

Tristan in the service dept. is awesome. Very professional and informative. The man there on 10/12 was a rude xxxxxxx and talked to customers like xxxx. Can't remember his name, More

by surrender0611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristen Brannon , Al was rude. Tristan was the best!!! Get Al out of the service dept.!!!

October 24, 2024

Dealership Rating
Employee Rating

Brought my '22 F150 in for a computer problem. Diagnosis was difficult but Al and team stayed after it until the bad part was I'D and replaced. Very happy with the services. Thanks Bowditch Tech More

by 06SCOUT
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Service tech who found problem

October 23, 2024

Dealership Rating
Employee Rating

A small glitch in information about delivery of the car, quickly remedied by Al and the driver. More

by marian77777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Walter Holmes

October 16, 2024

Dealership Rating
Employee Rating

Service charges are really high; was charged over$60 labor to change license plate bulbs More

by hgrau1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 12, 2024

Dealership Rating
Employee Rating

Customer service was excellent. Workmanship was great and completed in a timely manner. Cost was reasonable. More

by loriebutch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 12, 2024

Dealership Rating
Employee Rating

I've been coming to Bowditch Ford for almost 20 years . Your service department is the best of the best . My service advisor is Al Cusano and he is excellent . I couldn't be happier with your dealership . More

by hollyandliz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 11, 2024

Dealership Rating
Employee Rating

Al Cusano continues to be the best service advisor around. He is the only guy I’ll work with. Always takes great care of my F150. More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 10, 2024

Dealership Rating
Employee Rating

I was very please with the service provided. The Advisor was professional and facilitated getting my vehicle in and out in a timely manner. More

by thargett2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 08, 2024

Dealership Rating
Employee Rating

Wonderful service, great atmosphere, personal attention. Overall. A great experience…that’s why I return for my service. I have confidence in their work. More

by MAMAWKELLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 07, 2024

Dealership Rating
Employee Rating

Went in for the works oil, change in and out and about 45 minutes fast friendly affordable More

by rusty.dame
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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