Al Cusano | Page 36

Dealership had car for 10 days without a single call to provide an update on troubleshooting the fault code. I called several times and they said service writer would call back and he never did. I left vo provide an update on troubleshooting the fault code. I called several times and they said service writer would call back and he never did. I left voice mails and he wouldn't call back. I went twice and spoke to him and he said he'd get and update and call me (again, never did). On day 11 we went and spoke with the service manager and General manager and things started moving. Got truck back on day 15 with a new $1300 catalytic converter. More

by jshep1102 Verified Customer Verified Customer

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Great service, dependable, always gets the job done in a timely manner, nice waiting room timely manner, nice waiting room More

by creekside116 Verified Customer Verified Customer

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Courteous staff and great service. Good back up for any issues with service or service. No hesitation on corrective measures Good back up for any issues with service or service. No hesitation on corrective measures More

by dmn060 Verified Customer Verified Customer

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Great service and customer service and identified issue fixed was resolved. Car rides great again. fixed was resolved. Car rides great again. More

by capri1227 Verified Customer Verified Customer

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Excellent experience, reasonable time spent waiting and reasonable price. I’ll be back next year. reasonable price. I’ll be back next year. More

by larry.smail Verified Customer Verified Customer

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Clean and thorough shop service. Staff was friendly and waiting are was nice, allowing a view to the shop. Staff was friendly and waiting are was nice, allowing a view to the shop. More

by Geoffhill Verified Customer Verified Customer

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I am always treated with respect and kindness. I appreciate that Al knows my car. I appreciate that Al knows my car. More

by smithab1955 Verified Customer Verified Customer

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I have been bringing my Ford Focus to Bowditch and Al since I bought it in 2006. The service has always been excellent. I'm sure they will keep my new Maverick on the road for as long as they have my F since I bought it in 2006. The service has always been excellent. I'm sure they will keep my new Maverick on the road for as long as they have my Focus. More

by sig17 Verified Customer Verified Customer

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Bowditch Ford is a great dealership. I purchased my 2016 Edge there in 2019. They have always provided good and timely service for both of my vehicles. Al Cusano has been very courteous I purchased my 2016 Edge there in 2019. They have always provided good and timely service for both of my vehicles. Al Cusano has been very courteous and honest about the vehicles condition. I would recommend him to anyone who needs service from Bowditch for their vehicles. More

by jhite49930 Verified Customer Verified Customer

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Service rep took good care of me Got me in quickly and took care of the issue very happy with the service I received thank you took care of the issue very happy with the service I received thank you More

by redwood770 Verified Customer Verified Customer

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