451 Reviews of Al Cusano
February 27, 2026
I return to Bowditch because of the customer friendly treatment I receive from Al Cusano. He’s been the best service manager I’ve worked with for the past 10 years. Also I met Cory eho was also areal ple treatment I receive from Al Cusano. He’s been the best service manager I’ve worked with for the past 10 years. Also I met Cory eho was also areal pleasure to deal with. Service and people were outstanding. More
February 26, 2026
Very friendly my car was done before the expected time and they called and gave updates and they called and gave updates More
Other Employees Tagged: Tristen Brannon
February 24, 2026
Mechanic informed me that the service advisor asked him not to tell me about issues he found with my vehicle. I had had increasingly worse service over the years and have finally decided to move on to a di not to tell me about issues he found with my vehicle. I had had increasingly worse service over the years and have finally decided to move on to a different Ford dealer for service. More
February 22, 2026
The customer flow process needs work. The cashier counter and service desk leaves customers going around in circles…. The cashier counter and service desk leaves customers going around in circles…. More
Other Employees Tagged: Tristen Brannon, Ken Nelson
February 21, 2026
Al and the staff were, as usual, very personable and competent. My wait time, due to additional services, was still not that long. I'll bring my Ranger in for state inspection in a couple of months. competent. My wait time, due to additional services, was still not that long. I'll bring my Ranger in for state inspection in a couple of months. More
February 21, 2026
Always great, courteous and clean service in a reasonable amount of time. Very clean shop and service area. Very professional Service Managers and Service Techs. The best, 5 star, dealership in Hampton Roads amount of time. Very clean shop and service area. Very professional Service Managers and Service Techs. The best, 5 star, dealership in Hampton Roads. More

