Al Holte

Nick McGovern was absolutely amazing! From my first visit test driving with my granddaughter, Iridel, to the final sale delivery; I’ve never had such a wonderful experience with Any sales From my first visit test driving with my granddaughter, Iridel, to the final sale delivery; I’ve never had such a wonderful experience with Any salesperson. Nick was patient and helpful, he has great knowledge about the company and the vehicles! When my spouse joined me for the test drive, Nick answered all our questions and explained all the options for purchase and leasing. To take advantage of the federal rebate, we decided to lease. We had a time crunch, since we were leaving the country for a three week vacation, so Nick made note of all our requests and delivered flawlessly! Upon our return, Nick had everything ready! The delivery visit was phenomenal! Everything was explained and demonstrated, and Nick even requested Al’s input, (your top notch maintenance expert). We had a wonderful conversation, and felt so cared for by both gentlemen. Our follow-up after the sale has also been extraordinary. We are still awaiting our new Florida plates for the car, but we are confident Nick will make sure successful delivery is achieved. Nick has followed up with charging questions, and been a fabulous resource, as we learn about our first EV’s idiosyncrasies. We could not have asked for a better experience. It’s been a grand experience from the get-go. Thank you Nick, and the entire support staff. We appreciate your professionalism and attention to detail! More

Report | Print

It was a pleasure to work with Gene. He was well informed about the Mercedes line of vehicles, kept me in the know on stock and availability and always followed up with helpful informati He was well informed about the Mercedes line of vehicles, kept me in the know on stock and availability and always followed up with helpful information. I appreciated the way he took time to get to know me and which vehicle would satisfy my needs. I was very pleased and will continue to be a Sears customer. More

Report | Print

positive car buying experience with sears imports everyone was very friendly and helpful especially Sue Brink she guided me and helped me find the most suitable car for my needs. The dealership is ve everyone was very friendly and helpful especially Sue Brink she guided me and helped me find the most suitable car for my needs. The dealership is very transparent with their pricing, no pressure sales tactics, excellent customer service and a smooth buying process. More

Report | Print

Sue was a pleasure to work with - very helpful and patient - not pushy. She knows a lot about cars and the various tech features. I’d recommend working with Sue, and can say from past experiences, the patient - not pushy. She knows a lot about cars and the various tech features. I’d recommend working with Sue, and can say from past experiences, the service department is excellent too. More

Report | Print

I have owned Mercedes since 1995 and have developed relationships with mechanics, service advisors and salesmen. They have been a primary reason for choosing Sears Imports. A fair price for the cars al relationships with mechanics, service advisors and salesmen. They have been a primary reason for choosing Sears Imports. A fair price for the cars also helps. More

Report | Print

Best car dealership in the metro! !!! Would definitely recommend and buy from Sears again. Thank you Sears imports !! !!! Would definitely recommend and buy from Sears again. Thank you Sears imports !! More

Report | Print

John Mulligan made our purchase as easy as possible. He is experienced, keeps in touch and managed the entire process professionally. Thank you, John, thrilled with our new vehicle. We have brought from He is experienced, keeps in touch and managed the entire process professionally. Thank you, John, thrilled with our new vehicle. We have brought from Sears since 2001 and the service department and personal have always exceeded expectations. More

Report | Print

John Mulligan is highly experienced and knowledgeable. He works with great enthusiasm and dedication. I was very impressed with the professionalism and efficiency of his work. Thank you so much! 😁 He works with great enthusiasm and dedication. I was very impressed with the professionalism and efficiency of his work. Thank you so much! 😁 More

Report | Print

Setnu Jenkins | Certified Sales Professional What's very professional man and got me into a new Mercedes absolute wonderful service. professional man and got me into a new Mercedes absolute wonderful service. More

Report | Print

Very responsive and knowledgeable. Extremely courteous and always available for questions. I plan on purchasing a new vehicle in the next 18 months and for sure will contact Boris and Extremely courteous and always available for questions. I plan on purchasing a new vehicle in the next 18 months and for sure will contact Boris and purchase from Sears Automotive. More

Report | Print