Al Hussain | Page 14

This is the second vehicle we have purchased from Heiser Toyota and the service we received was EXCEPTIONAL as always! Rodger has amazing product knowledge and professionalism as well as an uncanny ability Toyota and the service we received was EXCEPTIONAL as always! Rodger has amazing product knowledge and professionalism as well as an uncanny ability to know exactly what vehicle to recommend to his customers based on their needs. More

by bbnikki16 Verified Customer Verified Customer

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Adjusted appointment to fit our schedule. Had vehicles ready for us to look at when arrived. Had vehicles ready for us to look at when arrived. More

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This is place is great. I always refer friends there. They work with to meet your needs and expectations I always refer friends there. They work with to meet your needs and expectations More

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Al Hussain was great to work with! He was very friendly, explained the entire process of purchasing our car very well, and helped make sure all the boxes were checked at each step of t He was very friendly, explained the entire process of purchasing our car very well, and helped make sure all the boxes were checked at each step of the way. While everyone we worked with was friendly, the time to complete the process was quite extensive and we were pushed to purchase multiple services we declined multiple times. While I understand the job of a car dealership is to sell cars and services, it felt excessive for services to be pushed on us multiple times. The financial reps I worked with at the end were pleasant, but the delivery of information felt disingenuous and scripted in a way to push the sale. More

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Excellent and timely service. Wonderful customer service. I always recommend Toyota to my friends and family. Wonderful customer service. I always recommend Toyota to my friends and family. More

by Folefac Verified Customer Verified Customer

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Al was great to work with. Friendly and explained the process in a clear and straight forward manner. I will recommend him to anyone I know looking for a Toyota! Friendly and explained the process in a clear and straight forward manner. I will recommend him to anyone I know looking for a Toyota! More

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Al was very helpful and informative! Would recommend him if you’re looking for a good first experience. Thank you Al! Would recommend him if you’re looking for a good first experience. Thank you Al! More

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My wife and I had such an incredible experience at Heiser Toyota. Compared to other dealers we can’t recommend the staff we worked with more. The staff was helpful not pushy and wouldn’t oversell us on unw Toyota. Compared to other dealers we can’t recommend the staff we worked with more. The staff was helpful not pushy and wouldn’t oversell us on unwanted adds or fees. We will definitely be back for any future vehicles. More

by John William Verified Customer Verified Customer

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Everyone was friendly, courteous, and extremely professional. They took care of our needs and went above and beyond to explain everything and answer all our questions. professional. They took care of our needs and went above and beyond to explain everything and answer all our questions. More

by SRREENERS Verified Customer Verified Customer

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Al is great. In a current car environment where car sales people don’t have to try very hard due to the intentional supply and demand, Al takes the old school app In a current car environment where car sales people don’t have to try very hard due to the intentional supply and demand, Al takes the old school approach and intentionally builds a relationship with all of his customers. He truly cares and wants the car buying experience to be the best. I would recommend Al to anyone who was looking to buy a Toyota! He is the best! I did take a star off the dealer since the quality control for preparing my new car was not great. I had to bring it back to the service center because my tires were filled wildly differently (9 psi difference on two). This is something that should have been caught before it left the lot since the fancy dash board clearly says what the psi are. When Jenny the GM reached out about my buying experience I expressed my disappointment. She offered a gift card for my time/expense of having to return to the dealership but never found me during my appointment, left it at the service desk or mailed it. Also I found some chrome parts randomly in my glove box that clearly were not installed. Frustrating for the amount of money I spent on a brand new car. Not really wanting to bring it back to the dealer so the parts are just sitting in the plastic bag. More

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