205 Reviews
Write a Review205 Reviews of Alan Poon
July 22, 2024
I was so pleased with the service I received at Albany Subaru Service Center. From the gentleman at the service desk to the express service my vehicle received. Subaru Service Center. From the gentleman at the service desk to the express service my vehicle received. More
July 22, 2024
I think the pricing of a basic oil change has become astronomical at Albany Subaru. When I first came about 7 years ago, it was probably 1/3 of the price, and will likely consider other options next ti astronomical at Albany Subaru. When I first came about 7 years ago, it was probably 1/3 of the price, and will likely consider other options next time. More
July 19, 2024
Great service -- on time, fast, very qualified and answered all my questions. Every one was polite and conscientious. answered all my questions. Every one was polite and conscientious. More
Other Employees Tagged: Aaron Pearson
July 18, 2024
Service representatives are terrific! Alan and James were brilliant - friendly, thorough with service details and communication, and all-pro skills. Albany Subaru hiring team knows how to Alan and James were brilliant - friendly, thorough with service details and communication, and all-pro skills. Albany Subaru hiring team knows how to spot good talent. I gave 4 stars because techs couldn't find a solution for a persistent error message on my dash ... More
Other Employees Tagged: James Madison
July 16, 2024
Great staff, keep me up to date, courteous and explains well the choices and costs. well the choices and costs. More
Other Employees Tagged: Jay Parafina
July 10, 2024
i have been going to this dealer with 3 subaru's for over 30 years - i would not go anywhere else over 30 years - i would not go anywhere else More
Other Employees Tagged: Aaron Pearson, Nikkie Ali, Peggy Martinez
July 07, 2024
Dealer was very accommodating. I was able to drop off the vehicle for routine maintenance and a transmission fluid change and was able to receive the vehicle back two hours later. I was able to drop off the vehicle for routine maintenance and a transmission fluid change and was able to receive the vehicle back two hours later. More

