Alan Poon
Alan Poon at Albany Subaru

Alan Poon | Page 11

Service Advisor

Albany Subaru

718 San Pablo Ave
Albany, CA 94706

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4.9
205 Reviews
4.9

205 Reviews

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205 Reviews of Alan Poon

July 23, 2024

Dealership Rating
Employee Rating

Alan is always helpful and knowledgeable about service! He's a great with explaining all that is going on with my Outback. More

by OBNEPO
Service Price Transparency
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Recommend Dealer
Yes

July 22, 2024

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I was so pleased with the service I received at Albany Subaru Service Center. From the gentleman at the service desk to the express service my vehicle received. More

by CERISE.OCONNOR
Service Price Transparency
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Recommend Dealer
Yes

July 22, 2024

Dealership Rating
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I think the pricing of a basic oil change has become astronomical at Albany Subaru. When I first came about 7 years ago, it was probably 1/3 of the price, and will likely consider other options next ti More

by VICTORIA.ENDSLEY
Service Price Transparency
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Recommend Dealer
No

July 19, 2024

Dealership Rating
Employee Rating

Great service-waited for a new belt and bearings. My Forester sounds so much better. Thank you More

by jeldernp
Service Price Transparency
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Recommend Dealer
Yes

July 19, 2024

Dealership Rating
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Great service -- on time, fast, very qualified and answered all my questions. Every one was polite and conscientious. More

by BELLEADLER
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Aaron Pearson

July 18, 2024

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Service representatives are terrific! Alan and James were brilliant - friendly, thorough with service details and communication, and all-pro skills. Albany Subaru hiring team knows how to More

by GREGSAN11
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: James Madison

July 16, 2024

Dealership Rating
Employee Rating

Great staff, keep me up to date, courteous and explains well the choices and costs. More

by jmarlyce
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jay Parafina

July 13, 2024

Dealership Rating
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The owner , Rafael Inserto , told me that since he purchased the car there and had it serviced there that he is very satisfied w/ the services. More

by rafaelinserto
Service Price Transparency
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Recommend Dealer
Yes

July 10, 2024

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Employee Rating

i have been going to this dealer with 3 subaru's for over 30 years - i would not go anywhere else More

by LINDAMORANDIN
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Recommend Dealer
Yes

July 07, 2024

Dealership Rating
Employee Rating

Dealer was very accommodating. I was able to drop off the vehicle for routine maintenance and a transmission fluid change and was able to receive the vehicle back two hours later. More

by TUAN.LE
Service Price Transparency
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Recommend Dealer
Yes
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