218 Reviews
Write a Review218 Reviews of Alan Poon
August 08, 2024
Jay at Albany Subaru was great. They kept me informed. Technician did a great job. They kept me informed. Technician did a great job. More
Other Employees Tagged: Jay Parafina, Lenny Proia, Ken Chan
August 05, 2024
Customer service excellent - prompt friendly greeting, clearly explained in detail the service being received, vehicle completed within the “promised” completion time. Most of all responded to all my que clearly explained in detail the service being received, vehicle completed within the “promised” completion time. Most of all responded to all my questions outside of the performed service More
August 03, 2024
They have always been fair. Work is as promised. Aaron P. , Alan P. especially capable and reliable. Work is as promised. Aaron P. , Alan P. especially capable and reliable. More
Other Employees Tagged: Aaron Pearson, Peggy Martinez
August 03, 2024
I always leave Subaru filling confident I am safe in my car, after having it serviced here thank you Subaru car, after having it serviced here thank you Subaru More
Other Employees Tagged: Aaron Pearson, Peggy Martinez, Jay Parafina
August 02, 2024
The agents were very nice, but we had to turn our car in twice for the same job. twice for the same job. More
Other Employees Tagged: Nikkie Ali
August 01, 2024
Very expensive. Small waiting room. The person who was helping me communicated as best he could, but it was very noisy due to construction on the street. Small waiting room. The person who was helping me communicated as best he could, but it was very noisy due to construction on the street. More
August 01, 2024
After my maintenance agreement ran out I shopped around for other qualified Subaru service. Recently I went back to Albany Subaru when I had a problem that needed immediate attention, not the 3 weeks I wa for other qualified Subaru service. Recently I went back to Albany Subaru when I had a problem that needed immediate attention, not the 3 weeks I was quoted elsewhere. Despite having a full load Aaron found a way to accommodate my emergency need. That is the kind of service that deserves loyalty, and now Albany Subaru deserves my loyalty. Thanks Aaron. More
Other Employees Tagged: Aaron Pearson
July 31, 2024
Easily the best service center I’ve been to in terms of professionalism and courtesy. They also maintain my car well. professionalism and courtesy. They also maintain my car well. More
Other Employees Tagged: Aaron Pearson, James Madison

