Alan Poon | Page 14

Alan has been Very nice and very helpful. Really like the service in Albany Subaru. Really like the service in Albany Subaru. More

by Claire Verified Customer Verified Customer

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Very good service. I arrived an hour early but Alan adjusted the schedule so the work could be completed early. Checked out what the previous owner had done regarding I arrived an hour early but Alan adjusted the schedule so the work could be completed early. Checked out what the previous owner had done regarding scheduled maintenance. I wrongly assumed that the 60,000 would have been done when I puchased the car. Multi point inspection showed what I needed but no pressure to have it done. I did schedule it for the week after More

by bonniemarshall375 Verified Customer Verified Customer

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Great customer service and enticing coupon offers make me the best "car parent" I can be. Staff is friendly, thorough, and efficient. the best "car parent" I can be. Staff is friendly, thorough, and efficient. More

by xobley Verified Customer Verified Customer

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Everything went as expected. It was great. TK TK TK TK TK TK TK TK. It was great. TK TK TK TK TK TK TK TK. More

by dave Verified Customer Verified Customer

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The staff here are highly professional and honest. I would confidently recommend this place to anyone. I would confidently recommend this place to anyone. More

by alex Verified Customer Verified Customer

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I always get great service from Albany Subaru. I don't mind waiting in their comfortable waiting area or walking a few blocks for a cappuccino. I don't mind waiting in their comfortable waiting area or walking a few blocks for a cappuccino. More

by denimanning Verified Customer Verified Customer

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Alan took my call and made arrangements for me to bring my car back for inspection after a recent service call ended with the car pulling hard to the right. Once the issue was resolved, Alan sat down wi my car back for inspection after a recent service call ended with the car pulling hard to the right. Once the issue was resolved, Alan sat down with me and explained, in detail, everything that had been done to correct the issue. I may not know anything about vehicle repair (aside from scheduling proper maintenance checks), but it gives me confidence that I am being taken care of by those who do, especially when they take the time to explain it! More

by nkhomenko Verified Customer Verified Customer

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Received good service from Alan, and previously from Jay. . Wish they had longer/weekend hours (since you are requiring a 15-word minimum). . Wish they had longer/weekend hours (since you are requiring a 15-word minimum). More

by aw Verified Customer Verified Customer

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Very courteous service and they are always right on schedule in completing the scheduled service. schedule in completing the scheduled service. More

by kimblue2010 Verified Customer Verified Customer

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I had wonderful quick service and my loaner car was very clean and almost new! Allan and Peggy are wonderful as well clean and almost new! Allan and Peggy are wonderful as well More

by SWISHER50 Verified Customer Verified Customer

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