218 Reviews
Write a Review218 Reviews of Alan Poon
July 10, 2024
i have been going to this dealer with 3 subaru's for over 30 years - i would not go anywhere else over 30 years - i would not go anywhere else More
Other Employees Tagged: Aaron Pearson, Nikkie Ali, Peggy Martinez
July 07, 2024
Dealer was very accommodating. I was able to drop off the vehicle for routine maintenance and a transmission fluid change and was able to receive the vehicle back two hours later. I was able to drop off the vehicle for routine maintenance and a transmission fluid change and was able to receive the vehicle back two hours later. More
July 06, 2024
Service was great and I am glad things were able to be repaired under warranty. repaired under warranty. More
Other Employees Tagged: Victoria Cisneros, Philip De La Cruz
July 05, 2024
Albany Subaru provides excellent customer service with great people! Quality service and repairs from trained technicians you can trust. great people! Quality service and repairs from trained technicians you can trust. More
Other Employees Tagged: Aaron Pearson, Nikkie Ali, Peggy Martinez
July 05, 2024
They were great. Very professional, timely, friendly. Very good work. That's all I have to say. Very professional, timely, friendly. Very good work. That's all I have to say. More
Other Employees Tagged: Peggy Martinez, James Madison
July 05, 2024
I went to the website to make an appointment but it said that I didn't have to make an appointment for oil change and tire rotation. When I came in, I was told that I'd have to leave my car all day because that I didn't have to make an appointment for oil change and tire rotation. When I came in, I was told that I'd have to leave my car all day because I didn't make an appointment. I wish I could have prepared for this ahead of time. I don't think it was the employee's intention to say it this way, but it felt like I was the one in error for not making an appointment. I learned now for the future but it would be nice if the website reflected this sentiment. More
Other Employees Tagged: Victoria Cisneros
July 03, 2024
Service is a mixed bag… • Service Reps are good • Mechanics are good • My SUV’s interior driver’s side door and seat base get scuffed pretty much every time I bring my vehicle in. The scuffs • Mechanics are good • My SUV’s interior driver’s side door and seat base get scuffed pretty much every time I bring my vehicle in. The scuffs look to be kicks from someone’s shoes, probably when entering the vehicle While the service is otherwise capable, and I’d like to recommend Albany Subaru to my friends for its mostly friendly people and convenience, how can I do that with the caution: “But get ready to have your interior scuffed up”? More
Other Employees Tagged: Jay Parafina, Lenny Proia, Ken Chan
July 01, 2024
Staff are very friendly and knowledgable. Theyre also super friendly and work fast and efficient Theyre also super friendly and work fast and efficient More
Other Employees Tagged: Rodrigo Kusnetzoff

