Alan Royce
Alan Royce at Basney Honda
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Alan Royce | Page 3

Service Manager

Basney Honda

3820 Grape Rd
Mishawaka, IN 46545

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4.4
101 Reviews

Dealership Experience

5 yrs, 11 mos

Industry Experience

52 yrs, 5 mos

Languages Spoken

English English

4.4

101 Reviews

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101 Reviews of Alan Royce

May 04, 2023

Dealership Rating
Employee Rating

Fantastic service time and time again. Love this place! I have them do service on all of my vehicles. More

by tbaird80
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chip Basney, Jay Basney, Austin Aufie , Armontae House, Brian Lynn, Emma Basney

April 24, 2023

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Air conditioning compressor when out. Replaced with aftermarket unit. A lot less expensive. Thank you More

by dlr9963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Aufie

April 19, 2023

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Excellent work and execution in the most Professional way with Seriousness and kindness let alone speed More

by jcaesar2010
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Greg Nicolini

April 02, 2023

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Great customer service. People who cares is had to find these days. Keep up the good work. More

by abolin73
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Austin Aufie , Armontae House, Brian Lynn, Greg Nicolini, Don Perkins III

March 23, 2023

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Straight to the point on getting the vehicle fixed and ready to get out of there More

by sremmo01
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Lynn

March 18, 2023

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Atrocious service. Attempted to lie and gaslight me about a problem that I knew existed that they caused. After having to hand-hold them and prove the problem to them a More

by CarGuy1563
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Austin Aufie , Don Perkins III

February 10, 2023

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My service advisor house was extremely kind and helpful. He informed me of my vehicles issues More

by Emily
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ron Lemanski, Ken Bloss, Austin Aufie , Armontae House, Brian Lynn, Matt Mulstay, Greg Nicolini, Don Perkins III, Savannah Wiseman

February 09, 2023

Dealership Rating
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Rocky start good ending great people with too little corporate support is my opinion summary More

by HEALINGSUITE104
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Aufie , Armontae House, Greg Nicolini

February 08, 2023

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Employee Rating

Great dealership. They always have good and fast service. The staff are friendly and helpful. More

by MBAYES96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Aufie , Armontae House, Brian Lynn, Matt Mulstay, Greg Nicolini, Don Perkins III, Savannah Wiseman

January 12, 2023

Dealership Rating
Employee Rating

Don’t understand the problem Can’t dictate the problem Won’t fix the problem Waste of time & money & trust in dealer More

by Hirooasnani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chip Basney, Ron Lemanski, Ken Bloss, Austin Aufie , Brian Lynn, Matt Mulstay, Greg Nicolini, Don Perkins III, Savannah Wiseman

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