Albert Collins
Albert Collins at Klaben Ford Lincoln of Warren

Albert Collins | Page 10

Service Advisor

Klaben Ford Lincoln of Warren

3853 Youngstown Rd.
Warren, OH 44484

Contact Me
4.6
167 Reviews

Dealership Experience

12 yrs

Industry Experience

12 yrs

Languages Spoken

English English

4.6

167 Reviews

Write a Review

167 Reviews of Albert Collins

March 02, 2022

Dealership Rating
Employee Rating

They always helpful and kind to everyone. From sales to service to financing, great team at Klaben Ford Lincoln of Warren More

by mosq20
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Natalie Burk, John Repula

Mar 03, 2022

Klaben Ford Lincoln of Warren responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

February 25, 2022

Dealership Rating
Employee Rating

The service team always provides exceptional attention to details and professionalism. Their attitudes are positive and they treat every customer equally. I would recommend them above any other dealership. More

by Daniel Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Johnson, Scott Burk , John Renier, Ben Williams

Feb 27, 2022

Klaben Ford Lincoln of Warren responded

Hi Daniel, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

February 21, 2022

Dealership Rating
Employee Rating

When Mike Klaben say he treats you like family he really means it. I have had my ford serviced there several times with in a very professional experience. Mike was great, service dept was great they were al More

by hooli4619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Renier, Ben Williams

Feb 23, 2022

Klaben Ford Lincoln of Warren responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for the recommendation, and have an amazing day!

January 25, 2022

Dealership Rating
Employee Rating

Love the service guys and the cashier was awesome!!! clean and friendly environment. Would recommend. More

by DMCDOUGAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Johnson, Scott Burk , John Renier, Ben Williams

Jan 27, 2022

Klaben Ford Lincoln of Warren responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! Thanks again for the recommendation, and have an amazing day!

January 10, 2022

Dealership Rating
Employee Rating

Had a problem which was promptly taken care of to my complete satisfaction. Great people. More

by JIMANDBEC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Johnson, Scott Burk, Michael Klaben , John Renier, Ben Williams, John Repula also gets 5 stars. Terrific salesman and great person as is Mike Klaben.

Jan 15, 2022

Klaben Ford Lincoln of Warren responded

Hi, we are happy we could make your experience a positive one! Thanks for your business! Take care!

January 04, 2022

Dealership Rating
Employee Rating

Thank you very much. Working great now. Staff is very knowledgeable and friendly. It didn't take very long to replace the part either. More

by tford5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Johnson, Scott Burk , John Renier, Ben Williams

Jan 15, 2022

Klaben Ford Lincoln of Warren responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

December 15, 2021

Dealership Rating
Employee Rating

The service men are always so nice and helpful. Very customer oriented and friendly. Prompt service, too. More

by J4PAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Johnson, Scott Burk , John Renier, Ben Williams

Dec 16, 2021

Klaben Ford Lincoln of Warren responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

December 13, 2021

Dealership Rating
Employee Rating

Scheduling my appointment was easily done online, they were prompt to get my car in and out, and they had a comfy waiting area with leather chairs, wifi and a TV for entertainment. More

by Lindsey.cook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 15, 2021

Klaben Ford Lincoln of Warren responded

Hi Lindsey, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

November 05, 2021

Dealership Rating
Employee Rating

All the service people are excellent and pretty courteous and would recommend it and truck was nice and clean at pickup More

by parteeguy165
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Johnson, Scott Burk , John Renier, Ben Williams

Nov 07, 2021

Klaben Ford Lincoln of Warren responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! At Klaben Ford of Warren, we value our customers and we look forward to seeing you on your next visit. Take care!

October 19, 2021

Dealership Rating
Employee Rating

Of the three things the car went in for two of the things were not fixed More

by bshoov4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Scott Burk

Oct 26, 2021

Klaben Ford Lincoln of Warren responded

Thank you for taking the time to respond. Your candid feedback is a valuable tool used to improve our processes. I apologize your vehicle was returned without all the issues corrected. We recognize it is frustrating and inconvenient when you have to be without your vehicle a second time for something that should have been completed in one visit. Per our phone conversation, we ordered the necessary part to replace the component you addressed. We will install that part and perform the other procedures necessary to resolve your concerns. Please call me at your convenience to schedule a mutually agreeable time to take care of these remaining issues. Again, we apologize for the inconvenience. Mike Klaben Sr. (330)369-4444 Ext. 112

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