Albert Collins | Page 17

Always go out of there way to help! Very nice waiting room. Helpful staff that always gets me in and out. Good people to deal with. room. Helpful staff that always gets me in and out. Good people to deal with. More

by vern1972 Verified Customer Verified Customer

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friendly, prompt, reliable, reasonable, fair Remarkably friendly and helpful owner and staff at all levels, sales through service. Our extended family has continuously been with this dealership, Remarkably friendly and helpful owner and staff at all levels, sales through service. Our extended family has continuously been with this dealership, previously Crown and now Klaben, for almost 50 years. More

by jbchodan Verified Customer Verified Customer

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Efficient and competent. I am always treated as a valued customer. The service personnel explained my options after they checked the car. The needed repairs were completed I am always treated as a valued customer. The service personnel explained my options after they checked the car. The needed repairs were completed in a timely manner. More

by jkmorris2 Verified Customer Verified Customer

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Good dealership They didn’t fix complaint. Afterwards the car wash left the front end and windshield covered with bugs. Inside on driver side floor was a chewed gum w They didn’t fix complaint. Afterwards the car wash left the front end and windshield covered with bugs. Inside on driver side floor was a chewed gum wrapped in a fast food receipt. I never had a problem here before this More

by PTSBRGSTLRS Verified Customer Verified Customer

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Oil Change and problem with dash board lights. The staff is excellent and very patient. I was explained about every detail the staff did to my car. They replaced the dashboard information center an The staff is excellent and very patient. I was explained about every detail the staff did to my car. They replaced the dashboard information center and explained how to keep my battery from dying. Since I live in Florida, they will work with my local Lincoln dealership in case of further problems. I have never worked with a more dedicated group of people. Scott Burk is employee of the year in my book!! I made a great choice when I bought my car from Klaben Ford Lincoln of Warren, OH. More

by janicedist Verified Customer Verified Customer

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Quickest Oil change Ever Went in on a Saturday morning without an appointment and was treated great. Al was ready and check in was quick... I had a cup of coffee was getting m Went in on a Saturday morning without an appointment and was treated great. Al was ready and check in was quick... I had a cup of coffee was getting myself settled for a long wait when Al came and got me my car was finished... More

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Explorer recall The recall was handled professionally and in a timely manner. It was done when they said it would be and I was surprised they covered my leather fr The recall was handled professionally and in a timely manner. It was done when they said it would be and I was surprised they covered my leather front seat to protect it. I've never had this done in another dealership. It just shows how thoughtful they are with your vehicle. More

by hhart5 Verified Customer Verified Customer

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PM SERVICE Had the car serviced since my daughter was taking it out of town! Nothing like peace of mind knowing the car has been looked at and serviced thorough Had the car serviced since my daughter was taking it out of town! Nothing like peace of mind knowing the car has been looked at and serviced thoroughly. Klaben's has the best service shop around! More

by JSCOTTR9091 Verified Customer Verified Customer

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