Albert Ramirez
Albert Ramirez at Big Star Cadillac

Albert Ramirez | Page 13

Service Consultant

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

4.8
141 Reviews
4.8

141 Reviews

Write a Review

141 Reviews of Albert Ramirez

October 14, 2024

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Big star made scheduling my service so easy, and the facility is very nice and accommodating. More

by JENNIFERLONG19
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Isaiah Rodarte

Oct 23, 2024

Big Star Cadillac responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

October 12, 2024

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Albert is a very professional person, he kept informed on the status of my Escalade. The staff is very friendly and professional… More

by cbean9002
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Recommend Dealer
Yes
Oct 23, 2024

Big Star Cadillac responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

October 07, 2024

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Everyone was extremely nice and very professional. I would recommend to anyone. I will definitely return More

by PTORRES2106
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Recommend Dealer
Yes
Oct 07, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

October 05, 2024

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While there for oil change informed me that a module recall had just occured on my CT5. Took care of both services expeditiously. Much appreciated. More

by thelmarc
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Recommend Dealer
Yes
Oct 07, 2024

Big Star Cadillac responded

Your thoughtful review is a great encouragement to our team here at Big Star. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions. Thank you for your business.

October 04, 2024

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Easy to get to bobby the best everything was nice and clean all professional to More

by YANTZROBERT
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Recommend Dealer
Yes
Oct 07, 2024

Big Star Cadillac responded

Your thoughtful review is a great encouragement to our team here at Big Star. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions. Thank you for your business.

September 28, 2024

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great service. Albert provided me an excellent service and take care all the issues of my car. More

by ALEXHA1382
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Recommend Dealer
Yes
Sep 30, 2024

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

September 26, 2024

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Nice & clean. Very courteous personnel everywhere. Comfortable temperatures too, which is a huge issue for me. More

by jo.idbb
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Recommend Dealer
Yes
Sep 27, 2024

Big Star Cadillac responded

Thank you for your business and your review! We are truly humbled by your kind words.

September 26, 2024

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Albert Ramirez was great. I brought my car in for a state inspection and a minor recall on the rear view mirror but it took 2 1/2 hours to complete. I had set an appointment b More

by jns454
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Recommend Dealer
Yes
Sep 26, 2024

Big Star Cadillac responded

Thank you for your review. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement.

September 24, 2024

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Big Star Cadillac is organized and efficient at delivering really good service. I can always count on the requested services/issues to be addressed to my satisfaction. More

by JDUNCAN39
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Miller

Sep 26, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

September 23, 2024

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Employee Rating

My car is still not fixed Big Star Cadillac has had my car longer than I have I want my car fixed. Not sure why they can’t figure out the problem . I am so disappointed!!! More

by EYAYA57
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Workmanship
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Recommend Dealer
No

Other Employees Tagged: LeAnna Kerr

Sep 23, 2024

Big Star Cadillac responded

Thank you for your review. We are sorry to hear that you feel that you did not recieve a 5-Star experience with us, Please reach out to me directly with your best contact information so that I may gather more details and address any concerns. Vennie Trevino, Service Director, vtrevinojr@bigstarcadillac.com

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