Alberto Guillen | Page 2

To whom it may concern: My salesman was Luis and was very unprofessional only caring about $ for the veh/sale. He’s never would call me bk and never followed up. He’s come across like he was helping you etc, unprofessional only caring about $ for the veh/sale. He’s never would call me bk and never followed up. He’s come across like he was helping you etc, but the truth is he was not. When I received the vehicle the air conditioner system was non functional as well as engine mount s etc. Inspection report was false stating all was ok. I asked for other stuff to be checked and no response. I asked for my deposit bk and they wouldn’t give it back to me as I never signed anything. I’m from out of state & this is how they treat customers. The “Family” part on the name needs to be removed. They have been dishonest from the start and said vehicle should have never left the lot. Josh the mgr’ tells you one thing and doesn’t keep his verbal word as he stated he’s take care of it and now they’re saying if they do they don’t make any $. Basically the vehicle had issues and they failed to disclose/communicate that info to me during the initial conversation/transaction as I was under the impression being a dealer that they’d be honest, I was wrong. I also called to speak to the owner “John” and he never called me bk, go figure$. Really sad that you have people like this right now as the world is crazy enough. I shouldn’t hv to spend my time dealing with these issues as they should step-up and do what’s right. More to come, I’ll be smiling in the end! Dave More

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Top shelf service hands down. PRO-PACK MOVING OF DENVER. They even let me take it to my mechanic to check it out PRO-PACK MOVING OF DENVER. They even let me take it to my mechanic to check it out More

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Helpful and friendly service. Showed me exactly what I was looking for. Will definitely be going back for future vehicle purchases. Showed me exactly what I was looking for. Will definitely be going back for future vehicle purchases. More

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Very good person fights for your business! Goes the extra mile like that in a business! Would highly recommend him to any of my family or friends! Nice work ! Goes the extra mile like that in a business! Would highly recommend him to any of my family or friends! Nice work ! More

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Exelente muy buena persona y nos ayudo y nos informo muy bien 10 de 10 JB, Josh and Aldo bien 10 de 10 JB, Josh and Aldo More

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This past week we bought a truck with sales rep Jesus and have always gotten great service from him. It was pretty busy but he took good care of us, he was super attentive and answered all our questions. The have always gotten great service from him. It was pretty busy but he took good care of us, he was super attentive and answered all our questions. The team does great and helps us step by step! Rafael was great as well helping us through the process and we don’t think twice about where to go when we’re looking for a good car and service! More

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JB. .!!!! 😊 is a super good person, explains in an understandable way, helps a lot, his work is very professional and always willing to help .!!!! 😊 is a super good person, explains in an understandable way, helps a lot, his work is very professional and always willing to help More

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They are very friendly, nice cars, help you get the best interest rates. Wouldn’t have gone anywhere else. interest rates. Wouldn’t have gone anywhere else. More

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They are shady AFDon’t trust them I told them the car I They are shady AF Don’t trust them I told them the car I wanted to buy …. Went to the bank got the check and when I came back they sold it from und They are shady AF Don’t trust them I told them the car I wanted to buy …. Went to the bank got the check and when I came back they sold it from under my feet !!!!!!! More

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Good Experience Jesus and Octavio were great. They both were very honest and straight with the shopping/purchase of the vehicle. They got the deal done and they made Jesus and Octavio were great. They both were very honest and straight with the shopping/purchase of the vehicle. They got the deal done and they made the process easy and flawless, no lies , no hidden cost, didn't get the BS you get from other car dealerships. Once we got to the signing of the contact the finance guys, Alberto & Luis were straight and explained all in detail making everything clear. One of the best car shopping/buying experience Iven ever had! More

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