Joe Chavez
Joe Chavez at Envision Ford of Oxnard

Joe Chavez

Service Advisor

Envision Ford of Oxnard

1501 Auto Center Dr
Oxnard, CA 93036

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4.7
15 Reviews
4.7

15 Reviews

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15 Reviews of Joe Chavez

August 22, 2026

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Employee Rating

great experience with sales and service i will recommend Envision Ford of Oxnard to friends and Family. More

by lmorin0
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Recommend Dealer
Yes

August 02, 2026

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I am very pleased with the service I received. They keeper me informed on the progress. The teck sent me a video on the information about my repair. That was way cool, great Jim More

by jjg2grady
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Recommend Dealer
Yes

July 22, 2026

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Good service front desk but not the technicians overall was good and waiting time was perfect More

by NONE40
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Recommend Dealer
Yes

July 21, 2026

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Expecting to have car wash after service but disappointed that I have to ask before service More

by Rbreyes509
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Recommend Dealer
Yes
Jul 21, 2026

Envision Ford of Oxnard responded

Thank you for your feedback. We’re sorry to hear you were disappointed that your vehicle wasn’t washed automatically after your service visit. We understand that a complimentary car wash is something many customers appreciate, and we apologize that we did not set clear expectations or proactively discuss it with you before your service. We know it’s the little details that help create a great experience. We appreciate you bringing this to our attention and will share your comments with our team as we continue working to improve the overall service experience. — Ford of Oxnard Management Team

July 11, 2026

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Muy agradable el servicio los Recomiendo muy bien el trabajo de ellos y son muy amables More

by humbertogonzalez7775
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Recommend Dealer
Yes

June 29, 2026

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We have a 2020 F150 with a coyote engine. We’ve been having issues with it since day one with oil conceptionnow we have a tick noise that sounds like a typewriter couldn’t get any answer on w More

by Benjamin Quintero
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Recommend Dealer
No

Other Employees Tagged: Johnny Montano

Jul 04, 2026

Envision Ford of Oxnard responded

Thank you for taking the time to share your experience. We appreciate your kind words about Johnny and our management team, and we're glad they worked with you to help reduce your diagnostic costs and provide a positive service experience. At the same time, we completely understand your frustration regarding the ongoing concerns with your 2020 F-150. Dealing with oil consumption issues and a persistent engine noise is understandably disappointing, especially when you've been experiencing concerns since early in ownership. While we strive to advocate for our customers and follow manufacturer diagnostic procedures, we understand that hearing a concern described as "normal" can be frustrating when it doesn't align with your expectations. We truly appreciate your honest feedback and your recognition of Johnny and our management team. Thank you for giving us the opportunity to assist you, and we hope to continue earning your trust in the future. — Ford of Oxnard Team

June 21, 2026

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They did a great job. He's great! Thank you so much! Did well keep up the good work More

by timdedominicis
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Recommend Dealer
Yes
Jul 06, 2026

Envision Ford of Oxnard responded

Thank you for the great review! We’re glad to hear you had such a positive experience and that our team took great care of you. We truly appreciate your kind words and encouragement. We’ll be sure to share your feedback with the team. Thank you for choosing Ford of Oxnard, and we look forward to serving you again! — Ford of Oxnard Team

June 06, 2026

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I had a pleasant service experience with envision Ford. They were quick to check in my vehicle and had great communication throughout the service visit. I would recommend anyone use them for their vehicle More

by d.meadows.s506302
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Recommend Dealer
Yes
Jun 08, 2026

d.meadows.s506302 responded

Thanks Mike!

May 25, 2026

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The service staff is nice and friendly, the work (basic service) was completed in a timely manner. All of the service was explained by the service agent More

by TIMCROUSE21
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Recommend Dealer
Yes

Other Employees Tagged: Mike Strang

Jun 13, 2026

Envision Ford of Oxnard responded

Thank you for the great review! We’re glad to hear our service team was friendly, your vehicle was serviced in a timely manner, and that everything was clearly explained by your service advisor. Providing efficient service and clear communication is what we strive for with every visit. We appreciate your business and look forward to helping you again in the future! — Ford of Oxnard Team

May 07, 2026

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Service was fast and friendly. Will be servicing my F-150 in the future. My only complaint is the 3% charge for using my credit card. More

by ejuyemuki
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Recommend Dealer
Yes
1

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