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Alberto Torres
Alberto Torres at Envision Ford of Oxnard

Alberto Torres | Page 2

Service Advisor

Envision Ford of Oxnard

1501 Auto Center Dr
Oxnard, CA 93036

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4.7
51 Reviews
4.7

51 Reviews

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51 Reviews of Alberto Torres

July 15, 2026

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Employee Rating

I was very happy they took our vehicle on such short notice and completed the necessary work in a timely fashion More

by EDWARD.S.ISORDIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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July 15, 2026

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It is very unfortunate that ford will not replace the part that needs to replaced and just keep trying to fix. The item is still under warranty More

by Jeanne Pezzuto
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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July 11, 2026

Dealership Rating
Employee Rating

Muy agradable el servicio los Recomiendo muy bien el trabajo de ellos y son muy amables More

by humbertogonzalez7775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Armas, Evan Grodan, Alex Torres, Jose Castillo, Johnny Montano, Mike Sack, Joe Chavez , Jess Brookes, Grant Lee

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July 01, 2026

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Employee Rating

Everything from the purchase of our Bronco to the service team has been great. Everyone has been very helpful and address all of our needs appropriately. More

by base24ballml
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Castellanos, Johnny Montano, Jarrod "JT" Thomas, Ash Mojaddam

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Jul 04, 2026

Envision Ford of Oxnard responded

Thank you for the wonderful review! We’re thrilled to hear that your experience has been exceptional from purchasing your Bronco to every visit with our service department. It’s great to know our sales and service teams have been helpful and have taken care of all your needs. Providing outstanding customer service throughout the entire ownership experience is exactly what we strive for. Thank you for choosing Envision Ford of Oxnard. We truly appreciate your trust and look forward to serving you for many years to come! — Envision Ford of Oxnard Team

June 21, 2026

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Employee Rating

They did a great job. He's great! Thank you so much! Did well keep up the good work More

by timdedominicis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Armas, Evan Grodan, Alex Torres, Jose Castillo, Johnny Montano, Mike Sack, Joe Chavez , Jess Brookes, Grant Lee

Print
Jul 06, 2026

Envision Ford of Oxnard responded

Thank you for the great review! We’re glad to hear you had such a positive experience and that our team took great care of you. We truly appreciate your kind words and encouragement. We’ll be sure to share your feedback with the team. Thank you for choosing Ford of Oxnard, and we look forward to serving you again! — Ford of Oxnard Team

June 19, 2026

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Employee Rating

In at 7 and out by 11 for full service on F-250. Quick and Esay More

by rogerstaben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Alarcon

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Jul 06, 2026

Envision Ford of Oxnard responded

Thank you for the great review! We’re glad to hear your F-250’s full service was completed quickly and that we had you back on the road by 11. Making the service process quick, easy, and convenient is exactly what we strive for. Thank you for choosing Ford of Oxnard. We appreciate your business and look forward to serving you again! — Ford of Oxnard Team

June 06, 2026

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Employee Rating

I had a pleasant service experience with envision Ford. They were quick to check in my vehicle and had great communication throughout the service visit. I would recommend anyone use them for their vehicle More

by d.meadows.s506302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Armas, Evan Grodan, Alex Torres, Jose Castillo, Johnny Montano, Mike Sack, Joe Chavez , Jess Brookes, Grant Lee

Print
Jun 08, 2026

d.meadows.s506302 responded

Thanks Mike!

May 06, 2026

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Employee Rating

Great job all needed work was done also let us know of other work needed that was still covered under warranty More

by Anabel.iniguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print

April 19, 2026

Dealership Rating
Employee Rating

Alberto Torres was very helpful and courteous, he answered all my questions and kept me informed on the progress of my vehicle. Hopefully the repairs to my vehicle will not come back any time soon. More

by NORMANGRIFFAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 29, 2026

Envision Ford of Oxnard responded

Thank you for the great feedback! We’re glad Alberto Torres was helpful, courteous, and kept you informed throughout the process. That kind of communication and care is exactly what we strive for. And we’re with you — we hope those repairs stay far away for a long time too! We appreciate your trust and look forward to helping you again whenever you need us. — Ford of Oxnard Team

April 06, 2026

Dealership Rating
Employee Rating

Excellent customer service and appreciation highly recommended on the service department technician and Management constant contact as expected More

by MARIAHERNANDEZEMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Armas, Evan Grodan, Jose Castillo, Johnny Montano, Mike Sack, Joe Chavez , Amanda Abraamyan, Jess Brookes, Grant Lee

Print
Apr 13, 2026

Envision Ford of Oxnard responded

Thank you for the excellent review! We’re glad to hear you felt appreciated and experienced consistent communication from both our technicians and management team. That level of contact and care is exactly what we aim to provide. We truly appreciate the recommendation and look forward to helping you again! — Ford of Oxnard Team

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