Alden Miller

Thank you Ben and Aldin for your amazing service , always got me covered with whatever I need got me covered with whatever I need More

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Ben, Rich, and Ryan treated me very well without an appointment. Emergency drop off. I recommend the service department to everyone appointment. Emergency drop off. I recommend the service department to everyone More

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Ben and Rich Lanci Ryan Young Guissepe the best bosses I recommend them to everyone for any help best service department I've been a part of recommend them to everyone for any help best service department I've been a part of More

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Ben is great to work with. He answered all my questions and get everything taken care right away. He answered all my questions and get everything taken care right away. More

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Ben is very kind and knowledgeable. He was very good at dropping me off in a difficult location. Amazing driver. He was very good at dropping me off in a difficult location. Amazing driver. More

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BMW of Fort Washington is above & beyond the most DEVOTED, CARING, EFFICIENT, 5-STAR, consistently supportive facility/dealership/service center. It is a privilege to drive the beautiful BMW that I h DEVOTED, CARING, EFFICIENT, 5-STAR, consistently supportive facility/dealership/service center. It is a privilege to drive the beautiful BMW that I have been driving for the past two years, but even more of a blessing to know that I am being so well cared for by the team at my BMW of Fort Washington dealership. Beginning with our sales representative, Andrew, to the unwavering support and superior service/assistance from Michael Fastman, who has single-handedly gone above and beyond the call of duty for us on several occasions; to the wonderful and attentive service from Service Manager, Frank Manna & Ben Ammar, Customer Relations Manager, who have also been an absolute blessing. Overall, I have never had such wonderful service from top to bottom at a dealership in my life, and I feel very lucky to be working with them, as I continue to drive my BMW X5. It is also why my husband recently purchased his newest vehicle from them and he too, is now driving a BMW X5 hybrid that he purchased in December 2024 at Ft. Washington as well. Thank you all for everything that you do. We are unbelievably grateful! More

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Ben greeted me when I pulled into the dealership. He was very friendly and accommodated a ride back to my home. Alden in the service center was very friendly and professiona. He helped arrange the He was very friendly and accommodated a ride back to my home. Alden in the service center was very friendly and professiona. He helped arrange the service for later in the week. I would definitely recommend this dealership for service and for purchase. Great experiences all around. More

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Ben is a phenomenal asset to the team. He greets me personally for every service visit. He greets me personally for every service visit. More

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Today I brought my M850 in for service unscheduled after I sustained damage from a pothole. In one hour Ryan, Ben, and Alden were able to get a technician to look over the vehicle, advise on necessary repai I sustained damage from a pothole. In one hour Ryan, Ben, and Alden were able to get a technician to look over the vehicle, advise on necessary repairs, and get me in a loaner. I’m very appreciative of them for their support to accommodate me on short notice! More

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Came in with no appointment today and Rich Lanci took very good care of me! Ben was also awesome as well! Nothing but amazing customer service! I recommend this dealership 100%! Thank you guys for making very good care of me! Ben was also awesome as well! Nothing but amazing customer service! I recommend this dealership 100%! Thank you guys for making me a happy customer! More

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