316 Reviews
Write a Review316 Reviews of Alecia Pack
July 29, 2026
Always great to do business with Dover Honda their sales and service team are the best. and service team are the best. More
Other Employees Tagged: Bob Drake, James McIntyre
July 18, 2026
The best Prompt professional Courteous service provided as always great team God bless you Fr. Aggie as always great team God bless you Fr. Aggie More
Other Employees Tagged: Mike Segien, James McIntyre , Oil service technician
July 16, 2026
I have serviced both my Accord and CRV at Dover Honda for many years. Always a great experience. Alecia is always very helpful at keeping me informed every step of the way. She is the definition of how the s many years. Always a great experience. Alecia is always very helpful at keeping me informed every step of the way. She is the definition of how the service department should run. Alecia had my loaner ready to go when I arrived. She is a great asset to the dealership Thank you. More
Other Employees Tagged: Nick Strong
July 11, 2026
Alecia was very helpful and informative. I was set up with a loaner and updated throughout the process of them ordering the part and fixing my vehicle. I was set up with a loaner and updated throughout the process of them ordering the part and fixing my vehicle. More
Other Employees Tagged: Alecia Pack
July 11, 2026
Untrustworthy We went to Honda in Dover, NH for a known recall issue with our rear frame. They did the bare minimum work . We have four kids under three and need a working vehicle. Our honda dealer would n recall issue with our rear frame. They did the bare minimum work . We have four kids under three and need a working vehicle. Our honda dealer would not work with us and would not even offer a fair Kelly blue book value for our vehicle when we were looking to upgrade to an Odyssey because of the recall defect. We lost all trust with Honda and went to another dealership that would work with us. More
Other Employees Tagged: Alecia Pack
July 11, 2026
Alecia was fantastic. She is a great listener and communicator. She helped me with the questions I had and offered solutions that enabled me to go forward with this servic She is a great listener and communicator. She helped me with the questions I had and offered solutions that enabled me to go forward with this service. Every company needs someone like Alecia working in the customer service department. She was great. More
July 06, 2026
The techs completed the oil change in a timely manner. Everyone was very polite, friendly and respectful. Everyone was very polite, friendly and respectful. More
Other Employees Tagged: Mike Segien, James McIntyre , Michael Ramirez
July 06, 2026
Alecia provides phenomenal customer service. She always goes above and beyond and is the only reason I continue to have my car serviced there. There were several services recommended that I did She always goes above and beyond and is the only reason I continue to have my car serviced there. There were several services recommended that I did not pursue due to concerns primarily centered around cost and necessity. When changing your air filter is recommended at every single routine service it undermines your confidence in other recommended services. More

