Aleiah Brown
Aleiah Brown at Russ Darrow Honda

Aleiah Brown

Service Advisor

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

4.4
74 Reviews
4.4

74 Reviews

Write a Review

74 Reviews of Aleiah Brown

November 09, 2025

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Employee Rating

They do a good job and are very helpful. Very responsive to requests and easy to deal with. More

by Lgiza
Service Price Transparency
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Recommend Dealer
Yes
Nov 09, 2025

Russ Darrow Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. George Matthews george.matthews@russdarrow.com

November 09, 2025

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I love the video that you send so we can know what was done thanks! More

by COBBSREGINA
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 09, 2025

Russ Darrow Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

November 09, 2025

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Aleah was personable and helpful. She explained the work that would be done and the charge. The work was completed promptly. The experience was positive More

by ljohnson_1035
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Maddie Wojciechowski

Nov 09, 2025

Russ Darrow Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

November 08, 2025

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Explained what service was due in an informed way. Good friendly customer service. What i do not like is the 3% charge when using credit. This could force me to look elsewhere for service. More

by Joe
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Zach Gresbach

Nov 08, 2025

Russ Darrow Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. George Matthews george.matthews@russdarrow.com

October 24, 2025

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Service was fast and staff was friendly. I was in and out in 35 mins for a tire rotation and oil change. More

by tlloyd93
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Recommend Dealer
Yes
Oct 24, 2025

Russ Darrow Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! George Matthews george.matthews@russdarrow.com

October 23, 2025

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This dealership has been there to support me for every CRV that I have owned. I always receive excellence service, especially for my agent today.! More

by MORAANDERSON
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Recommend Dealer
Yes

Other Employees Tagged: Christopher Berger

Oct 23, 2025

Russ Darrow Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! George Matthews george.matthews@russdarrow.com

October 13, 2025

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Employee Rating

I got my car in and got it taken care of thank yo taking out time of being patient and looking over everything to make sure it’s all all right More

by bfriends62
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jonathan Stein, Adriana Perez

Oct 13, 2025

Russ Darrow Honda responded

Thanks for sharing your thoughts about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

September 28, 2025

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An estimate of a two hour service visit escalated steadily into almost 4 hours. Left the rest of my plans for the day in shambles. More

by badgerkr
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Recommend Dealer
No
Oct 01, 2025

Russ Darrow Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. George Matthews george.matthews@russdarrow.com

September 26, 2025

Dealership Rating
Employee Rating

Last spring Aleigh Brown took great care of me when I got my Odyssey tuned up and the timing belt changed. This September she again did an excellent job of servicing my Pilot. She has pleasant personality an More

by Luvmyhondas
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Recommend Dealer
Yes
Sep 26, 2025

Russ Darrow Honda responded

Thanks for sharing about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

September 20, 2025

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Employee Rating

Great service, had no appointment and came in for a recall, everyone was very professional and polite. More

by bradschneider56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 20, 2025

Russ Darrow Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. George Matthews george.matthews@russdarrow.com

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