Aleiah Brown
Aleiah Brown at Russ Darrow Honda

Aleiah Brown

Service Advisor

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

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4.4
43 Reviews
4.4

43 Reviews

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43 Reviews of Aleiah Brown

June 10, 2025

Dealership Rating
Employee Rating

Very efficient- time of oil change was earlier than projected. Very friendly service and thorough explanation of any findings. More

by MJONEIL4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Gresbach

Jun 10, 2025

Russ Darrow Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. George Matthews george.matthews@russdarrow.com

June 08, 2025

Dealership Rating
Employee Rating

No complaints. Good service and shuttle service was exceptional also. Any concerns were addressed by the service advisor. More

by rjsoyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Gresbach

Jun 08, 2025

Russ Darrow Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

June 08, 2025

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I always have my service done at Russ Darrow Honda. Miguel was a great salesman. He went to bat for me and got me the best deal he could. More

by Xxlharley1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jun 08, 2025

Russ Darrow Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! George Matthews george.matthews@russdarrow.com

June 02, 2025

Dealership Rating
Employee Rating

Then a nice job thank you will bring my car back to them next time thanyou More

by DONZPLACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Aguilar, Zach Gresbach

Jun 02, 2025

Russ Darrow Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Honda. We look forward to having you as one of our valued customers for many more years to come! George Matthews george.matthews@russdarrow.com

June 02, 2025

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Employee Rating

Pleased with customer service and maintenance job. Would like to have car wash next time More

by fosterct
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2025

Russ Darrow Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Honda, we look forward to having you as a valued customer for many years to come! George Matthews george.matthews@russdarrow.com

May 15, 2025

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Employee Rating

Russ Darrow Honda has been my go-to dealership for more than 20 years. They are professional and courteous at every encounter. More

by PAULETTESJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2025

Russ Darrow Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

May 15, 2025

Dealership Rating
Employee Rating

When I arrived Aleiah didn’t introduce herself but she did point to where I was to go. I went to the service desk and stood there, I was asked by a male if I was being helped. I told him that a woman told More

by NATY0U2O3
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
May 18, 2025

Russ Darrow Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. George Matthews george.matthews@russdarrow.com

May 05, 2025

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Employee Rating

I have had good experiences with Russ Darrow Honda for many years. They have a no appointment express lane for oil changes and tire rotations that I like. Also any work done includes an inspection of tire More

by GREGSTEFAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 05, 2025

Russ Darrow Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. George Matthews george.matthews@russdarrow.com

May 02, 2025

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Employee Rating

Exceptional customer service, very helpful, and kind. I came in for an oil change and it took no time. More

by BLUXU2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2025

Russ Darrow Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. George Matthews george.matthews@russdarrow.com

May 02, 2025

Dealership Rating
Employee Rating

Easy service, very professional, fast and efficent . Gave me options for future services and quoted accurately More

by Christian Damiano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2025

Russ Darrow Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. George Matthews george.matthews@russdarrow.com

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