Aleiah Brown
Aleiah Brown at Russ Darrow Honda

Aleiah Brown | Page 2

Service Advisor

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

4.5
143 Reviews
4.5

143 Reviews

Write a Review

143 Reviews of Aleiah Brown

May 31, 2026

Dealership Rating
Employee Rating

Rachel is very friendly and kept me updated while my vehicle was in for service, highly recommend having vehicle serviced here. More

by SCOTTBOHNJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 31, 2026

Russ Darrow Honda responded

Thank you for recommending us and for highlighting Rachel’s friendly updates during your Honda CR-V service. We’re glad you felt informed and cared for throughout your visit. We look forward to helping with your next service. George Matthews george.matthews@russdarrow.com

May 30, 2026

Dealership Rating
Employee Rating

Service from eight in the morning to three in the afternoon, three hours to get tires and the confirmation that there’s a constant issue with CRV tires which is documented since 2019 the lack of admi More

by ANTONOFFKEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 04, 2026

Russ Darrow Honda responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with you and our team here. Please reach out to us at your convenience. Thank you for your time, and hopefully, we can get to the bottom of this. George Matthews george.matthews@russdarrow.com

May 30, 2026

Dealership Rating
Employee Rating

Very accommodating, friendly, and efficient Excellent service, honest communication, fast repairs, and my Honda runs perfectly. More

by Yangchue27
Recommend Dealer
Yes

Other Employees Tagged: Aleiah Brown

May 30, 2026

Russ Darrow Honda responded

Aleiah is thrilled to hear you found our service accommodating, friendly, and efficient. We’re glad our honest communication and fast repairs have your Honda Civic running perfectly. Thank you for the five-star review! George Matthews george.matthews@russdarrow.com

May 29, 2026

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Awesome everything. Personable and caring Accommodating when needed. Explains things so we understand. Wow!!! 5/5 I have never felt like i was alone when dealing with r More

by Michele.buehler63
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jay Malkowski, Jonathan Stein , Aleiah Brown

May 29, 2026

Russ Darrow Honda responded

Thank you for entrusting us with your Honda Accord service. We’re glad our team’s caring approach and clear explanations made you feel supported. It’s wonderful to know our staff remembers you, and we look forward to assisting you again. George Matthews george.matthews@russdarrow.com

May 29, 2026

Dealership Rating
Employee Rating

Very helpful, friendly, fast service in a clean beautiful facility! Many thanks! I've had Aleiah as a service rep before. She's always knowledgeable and very nice. More

by LMARKOVICH4
Recommend Dealer
Yes

Other Employees Tagged: Aleiah Brown

May 29, 2026

Russ Darrow Honda responded

It’s wonderful to hear you found our facility welcoming and experienced fast, friendly service. Aleiah appreciates your kind words about her knowledge and warmth. Thank you for trusting us with your Honda. George Matthews george.matthews@russdarrow.com

May 29, 2026

Dealership Rating
Employee Rating

Quick, easy and generally reasonably priced Everyone is friendly. The video made of my repair was well done with the mechanic showing all parts and work performed. This is important and was done well More

by 4Runner
Recommend Dealer
Yes

Other Employees Tagged: Aleiah Brown

Jun 01, 2026

Russ Darrow Honda responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! George Matthews george.matthews@russdarrow.com

May 29, 2026

4Runner responded

The biggest difference between this dealership and many others is not only the price and work performed (decent price and great work & service) but is also seeing the video. The mechanic did a great job showing the parts, wear, and the reasons for repair

May 23, 2026

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Employee Rating

Very polite and helpful. Didn't have to wait long for first oil change on my new car. More

by NAOMIS345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2026

Russ Darrow Honda responded

It’s great to hear our team treated you courteously and completed your Honda HR-V’s first oil service promptly. Aleiah and our staff appreciate you choosing us for your service visit. George Matthews george.matthews@russdarrow.com

May 22, 2026

Dealership Rating
Employee Rating

You guys doing good job I hope you guys have a good day see you guys next time More

by Lalakuhtoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2026

Russ Darrow Honda responded

It’s great to hear you’re happy with the service on your Honda CR-V and we look forward to your next visit. Thank you for your feedback. George Matthews george.matthews@russdarrow.com

May 19, 2026

Dealership Rating
Employee Rating

The service was Ok. But I did not get the video until I was already on my way back driving More

by dayanjimenez
Recommend Dealer
Yes

Other Employees Tagged: Aleiah Brown

May 20, 2026

Russ Darrow Honda responded

Thank you, Dayan! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

May 19, 2026

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Employee Rating

Everything went well. My service advisor was very kind and professional. Really like the video.She sent me showing the car being serviced and I also received a text when th More

by LOCKRUBY62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2026

Russ Darrow Honda responded

It’s great to hear everything went smoothly. Aleiah’s video walkthrough and text notifications kept you informed while your Honda CR-V was serviced. We look forward to helping you again soon. George Matthews george.matthews@russdarrow.com

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