Alejandra Castillo
Alejandra Castillo at Norm Reeves Hyundai Superstore
Refer Me

Alejandra Castillo | Page 2

Sales

Norm Reeves Hyundai Superstore

10901 East 183rd St.
Cerritos, CA 90703

Contact Me
4.8
18 Reviews

Dealership Experience

2 yrs, 3 mos

Industry Experience

6 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.8

18 Reviews

Write a Review

18 Reviews of Alejandra Castillo

November 21, 2023

Dealership Rating
Employee Rating

Alejandra was knowledgeable, personable, & went above & beyond to show us our options. Everyone in the dealership was kind. Thank you. More

by rigorbeverly3
Recommend Dealer
Yes

Other Employees Tagged: Alejandra Castillo

Nov 21, 2023

rigorbeverly3 responded

Alejandra was amazing. There was never a moment where we felt pressured into buying a vehicle. She took the time to answer all of our questions, and she was very patient when we wanted to see different vehicles. If we were to refer anybody to this dealership, we would 100% recommend working with Alejandra! We spent a few hours trying to make a final decision, & Alejandra was patient with us every step of the way. Thank you for our new vehicle!

November 03, 2023

Dealership Rating
Employee Rating

The guy that brought out my car was rude, he had rolled his eyes at me and was very mean not sure if they were busy but his attitude was nasty for no reason at all. More

by medinagabriela.322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Crystal Martinez

Nov 06, 2023

Norm Reeves Hyundai Superstore responded

We're sorry to hear about your experience with our team. This is not the level of service we strive to provide. Your feedback is valuable to us, and we will address this matter to ensure better service in the future. Thank you for bringing this to our attention.

July 01, 2023

Dealership Rating
Employee Rating

I had such a positive experience leasing my car with Alejandra here! I was able to put in all my info online for the specific car I wanted, negotiate the lease over the phone, and then pick up the car w More

by isabelselan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gerardo Dorantes

Jul 05, 2023

Norm Reeves Hyundai Superstore responded

Thank you for sharing this positive feedback for Alejandra, Gerardo, and our team! We're so happy to hear that you had a positive leasing experience and we look forward to working with you more in the future!

June 18, 2023

Dealership Rating
Employee Rating

The people who work at the dealership are friendly and very helpful. The made the process of buying my new easy and efficient. Alejandra was a pleasure to work with. More

by Kolshaker
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mike De Leon , I believe his last name was No

Jun 19, 2023

Norm Reeves Hyundai Superstore responded

Thank you for this positive rating and review for Alejandra and Mike! We're so happy to know our team make your visit friendly and easy and we hope you'll reach out if we can be of assistance in the future!

June 14, 2023

Dealership Rating
Employee Rating

Alejandra Castillo was incredibly patient and courteous. I was not pressure sold, test drove, visited other dealerships and came back. She, along with Manager Said Naderi was incredibly kind, and worked out More

by rafael
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Saeed Naderi, Jalil Bashir

Jun 15, 2023

Norm Reeves Hyundai Superstore responded

Rafael, thank you so much for sharing this excellent 5-star feedback for our team! We're so glad to know you received the 5-star service you deserved and we truly hope to work with you again in sales or service!

Jun 15, 2023

rafael responded

Thank you! It was an A+ pleasurable car buying experience. Khalid Bashir in finance was super helpful, informative and considerate as we dealt with all the details. My compliments to your entire team and a well run dealership.

March 31, 2023

Dealership Rating
Employee Rating

Professional, no pressure experience in a nice clean building. all the staff were excellent and knowledgeable More

by nadeshn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tannaz Jalisood, Brandon Ho

Apr 04, 2023

Norm Reeves Hyundai Superstore responded

Thanks for the positive feedback on your service visit, we love to hear it! If you need anything else, please don't hesitate to reach out to us!

March 28, 2023

Dealership Rating
Employee Rating

I had a great experience. I love driving my Hyundai Santa Fe! I recommend Norm Reeves Hyundai! More

by MARIA
Recommend Dealer
Yes

Other Employees Tagged: Saeid Nouri, Jalil Bashir

Mar 29, 2023

Norm Reeves Hyundai Superstore responded

Hi Maria! We are so pleased to hear you had an excellent experience with our team. We appreciate the amazing rating, and we hope to see you again.

March 19, 2023

Dealership Rating
Employee Rating

Upfront pricing and Alejandra made this a great experience for both my mom and I. We will recommend to our friends to come to Norm Reeves. More

by Kona kona
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 20, 2023

Norm Reeves Hyundai Superstore responded

Kona, we are always working to be the best and make our customers feel special, that’s why your experience is so important to us. We hope to see you again soon!

2

Dealership Inventory (663 Vehicles)

used 2023 Hyundai IONIQ 6 car, priced at $35,000
2023 Hyundai IONIQ 6
used
Onyx Black exterior
Automatic
Rear-wheel Drive
used 2021 Toyota Prius Prime car, priced at $24,987
2021 Toyota Prius Prime
used
Black exterior
CVT
Front-wheel Drive
used 2021 Hyundai Palisade car, priced at $35,695
2021 Hyundai Palisade
used
Becketts Black exterior
Automatic
Front-wheel Drive
new 2024 Hyundai Palisade car, priced at $50,164
2024 Hyundai Palisade
new
Moonlight Cloud exterior
Automatic
Front-wheel Drive
new 2024 Hyundai Kona car
2024 Hyundai Kona
new
Red Metallic exterior
CVT
Front-wheel Drive
used 2024 Hyundai Elantra car, priced at $21,995
2024 Hyundai Elantra
used
Intense Blue exterior
CVT
Front-wheel Drive