Alejandro Rodriguez

Overall, not a great experience. We came in expecting a vehicle to be listed at the price it was advertised on the dealer's website; a price that we even called to confirm because it We came in expecting a vehicle to be listed at the price it was advertised on the dealer's website; a price that we even called to confirm because it was better than any other dealer in the area. Instead the vehicle ended up being that price, plus a few thousand extra in additions that the dealer had installed after the vehicle arrived from Ford, none of which were listed on the dealer's website, Ford's website or on the vehicle's digital sticker. Car buying is already a stressful experience, and to walk in the door expecting one price, but being shown a price that's thousands above that? We just about walked out. More

by ExtraDealerMarkup Verified Customer Verified Customer

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Had it not been for Ryan’s professionalism, I wouldn’t have made purchase. He was outstanding! have made purchase. He was outstanding! More

by Vencilb40 Verified Customer Verified Customer

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All the employees were great and very helpful but the process to get things done was seriously slow process to get things done was seriously slow More

by christine79rivera Verified Customer Verified Customer

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Had a great salesman. Explain things slow, and great service. If I buy another truck, it's gonna be there. Explain things slow, and great service. If I buy another truck, it's gonna be there. More

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Great buying experience with Brandon and the team at Grand Prarie ford. Smooth and transparent from the get go. Grand Prarie ford. Smooth and transparent from the get go. More

by sdmcalpine Verified Customer Verified Customer

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Watch out for all the extras in the final price of your vehicle. We told the finance that the only extra we wanted was GAO but he tried to put in $7000 worth of extras that we told him we didn't want. We vehicle. We told the finance that the only extra we wanted was GAO but he tried to put in $7000 worth of extras that we told him we didn't want. We arrived at the dealership at 10 in the morning and it took 6 hours to finish the deal. What an exhausting day. More

by KENGLRT621105 Verified Customer Verified Customer

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If you are is serious need, yes. My wife expressed repeatedly to the sales associate that her bumper needed to be repaired and was even told that it had been clipped in. She reached My wife expressed repeatedly to the sales associate that her bumper needed to be repaired and was even told that it had been clipped in. She reached out to the director’s department was later advised by the sales associate that they would just discount the price of another vehicle we were attempting to purchase instead of repairing the bumper as promised. It’s not right that she has to drive a vehicle with damage that was agreed to be repaired and now make monthly payments on that vehicle. More

by hellokeiboo Verified Customer Verified Customer

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Im so glad that I chose Grand Prairie Ford to get my first car! Huge shout out to Irvin Arredondo & Alejandro Rodriguez! first car! Huge shout out to Irvin Arredondo & Alejandro Rodriguez! More

by Lesly Rivera Verified Customer Verified Customer

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I came in to see an F150 that was advertised on the website for 38,999.00 and with 29000+ miles. I test drove the vehicle and decided to buy said F150. Now this is after the fact because I am, at almos website for 38,999.00 and with 29000+ miles. I test drove the vehicle and decided to buy said F150. Now this is after the fact because I am, at almost 75, naive enough to believe most people will shoot straight with you. Boy was I ever wrong! After everything was said and done the price of the truck had grown to over 42,000. I know it was pretty stupid of me not to check the contract before I left the dealership or even signed but again, I want to believe people tell the truth. I don't believe for a second this will make the "what others say" column but, even though I am happy with the truck, I hate being lied to. Grand Prairie Ford will never see me again! I rated one star because there is nothing lower! More

by rod8850 Verified Customer Verified Customer

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We had a great buying experience from the same dealership we've purchased trucks from for the last 20+ years. we've purchased trucks from for the last 20+ years. More

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