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Alex Anaya

Overview Reviews (106)

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Alex Anaya

Alex Anaya | Page 10

Service Advisor

Toyota of Downtown L.A.

1901 S Figueroa St
Los Angeles, CA 90007

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3.7

106 Reviews

Overview Reviews (106)

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3.7

106 Reviews

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106 Reviews of Alex Anaya

November 17, 2021

Dealership Rating

Employee Rating

Atienden bien son Ambles tienen Buenos carros Bonito baratos bariedad de carros todos Salen buenos baratos bariedad de carros todos Salen buenos More

by ol941632

Verified Customer

Recommend Dealer

Yes

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Nov 18, 2021 -

Toyota of Downtown L.A. responded

¡Sus excelentes comentarios realmente nos alegraron el día! ¡Le agradecemos por adelantado por compartir su experiencia con otros! Si alguna vez necesita algo en el futuro, no dude en contactarnos. ¡Cuídese! Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

November 01, 2021

Dealership Rating

Employee Rating

Customer service was excellent Alex Anaya was friendly and very helpful definitely I recommend toyota of downtown! and very helpful definitely I recommend toyota of downtown! More

by Acostac29

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Nov 02, 2021 -

Toyota of Downtown L.A. responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

September 30, 2021

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Employee Rating

The people in the dealership were very helpful and nice. It was a great experience I would totally recommend! It was a great experience I would totally recommend! More

by BRISA.RIVERA64

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Marcos Aguilar, Maria Arroyo , Francisco Alvarado, Michael Briseno, Lenin Calero, John Castro, Jimmy Choi, Christopher Cokonis, Brandon Graham

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Oct 04, 2021 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

September 07, 2021

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Employee Rating

first time buying a car and the service was amazing everyone was really nice and helped us get a great deal! thank you so much toyota!! everyone was really nice and helped us get a great deal! thank you so much toyota!! More

by SANTOYOALEXX21

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Sep 09, 2021 -

Toyota of Downtown L.A. responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Aman Abraham- General Manager

August 09, 2021

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Employee Rating

Thank you Mr. Anaya for all your help you did an amazing job and was very helpful. Great costumer service job and was very helpful. Great costumer service More

by Maria Velazquez

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 11, 2021 -

Toyota of Downtown L.A. responded

Hi Maria and thanks for the great feedback! We're very happy that Mr. Anaya was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

July 01, 2021

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Employee Rating

I brought my truck in for service and I'm very pleased with the service I received they did a good job. I'm satisfied. with the service I received they did a good job. I'm satisfied. More

by EEdgar E Fajardo

Customer Service

Recommend Dealer

Yes

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Jul 06, 2021 -

Toyota of Downtown L.A. responded

Edgar, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the work performed on their vehicle. We look forward to seeing you again. Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

May 21, 2021

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Employee Rating

Didn't give me full details and tried to rip me off, also didn't even apply the 1250 cash back offer even after I told them to many times didn't even apply the 1250 cash back offer even after I told them to many times More

by MARIOSIFUENTES2000

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Marcos Aguilar, Maria Arroyo , Francisco Alvarado, Michael Briseno, Lenin Calero, John Castro, Jimmy Choi

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Jun 04, 2021 -

Toyota of Downtown L.A. responded

We acknowledge your review and are currently looking into the events you’ve detailed.

April 21, 2021

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Employee Rating

They only think about them, they never comply with what they say in the end they come out with other things. and the payments are ridiculous. they say in the end they come out with other things. and the payments are ridiculous. More

by SANCHEZ1045

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Aman Abraham, Kenny Gutell

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Apr 23, 2021 -

Toyota of Downtown L.A. responded

We’ve received your comments and are reviewing them with our team. Please contact us directly if you’d like to discuss your concerns further Sincerely, the Toyota of Downtown LA Team

April 15, 2021

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Everything was executed perfectly. Javier did everything he could to get me what i needed and Jason helped me with the payment and final paperwork. he could to get me what i needed and Jason helped me with the payment and final paperwork. More

by JAKEONANDROID

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Toni Hernandez , Francisco Alvarado, Richard Natividad, Ricardo Rodriguez, Javier (sales), Jason (finance)

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Apr 19, 2021 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, David Shin - General Sales Manager - dshin@dtlamotors.com

April 05, 2021

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Employee Rating

Great Experience.....Will be my Service Advisor for years to come great job... Alex was very helpful . Had my vehicle ready at the time he promised to come great job... Alex was very helpful . Had my vehicle ready at the time he promised More

by Fandodger

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Apr 06, 2021 -

Toyota of Downtown L.A. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, David Shin - General Sales Manager - dshin@dtlamotors.com