Alex Anaya
Alex Anaya at Toyota of Downtown L.A.

Alex Anaya | Page 9

Service Advisor

Toyota of Downtown L.A.

1901 S Figueroa St
Los Angeles, CA 90007

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3.8
102 Reviews

Languages Spoken

English English

Spanish Spanish

3.8

102 Reviews

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102 Reviews of Alex Anaya

February 05, 2022

Dealership Rating
Employee Rating

Everybody was nice respectful and got taken care of. The place was nice and clean More

by Warlock_joe420
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcos Aguilar, Maria Arroyo , Francisco Alvarado, Michael Briseno, Lenin Calero, John Castro, Jimmy Choi, Christopher Cokonis, Brandon Graham

Feb 08, 2022

Toyota of Downtown L.A. responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

February 02, 2022

Dealership Rating
Employee Rating

Excelente servicio. Personal muy amable Gracias a todo Excelente servicio. Personal muy amable Gracias a todo el equipo que trabaja en Toyota Of Downtown! More

by Yolanda Rivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcos Aguilar, Maria Arroyo , Francisco Alvarado, Michael Briseno, Lenin Calero, John Castro

Feb 04, 2022

Toyota of Downtown L.A. responded

¡Gracias por dejarnos esta excelente evaluacion! Nos agrada saber que fuimos de gran ayuda durante su reciente visita con nosotros. Esperamos verlo en un cercano futuro ¡Cuídese! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

January 11, 2022

Dealership Rating
Employee Rating

My experienc at toyota was great. They have great service and are really friendly with there customers More

by Osoloco1732
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcos Aguilar, Maria Arroyo , Aman Abraham, Francisco Alvarado, Michael Briseno, Lenin Calero, John Castro, Jimmy Choi, Christopher Cokonis

Jan 12, 2022

Toyota of Downtown L.A. responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

December 10, 2021

Dealership Rating
Employee Rating

I’m disappointed in the sales person that helped me at Toyota. I was there to service my Corolla that I have been having almost 2 years. I don’t understand why car dealerships are so eager to buy your car More

by MsTiffany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jimmy Choi, Roger Omine, Ryanw

Dec 14, 2021

Toyota of Downtown L.A. responded

We’ve received your comments and are reviewing your feedback with our team. Please reach out to us directly as soon as possible so we can discuss your experience.

Dec 10, 2021

MsTiffany responded

Typo…and then offered Me another car that had low mikes but other issues as I drive it.

December 01, 2021

Dealership Rating
Employee Rating

They are extremely well organized and professional in the sales, service,finance department, clean environment. More

by COLECHRISTOPHER41
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Esperanza Romero , Jimmy Choi, Tania Guzman

Dec 02, 2021

Toyota of Downtown L.A. responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

November 18, 2021

Dealership Rating
Employee Rating

Good job and good service and they help you and they pay you attention thank for u service More

by Josue
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Toni Hernandez, Danny Herrera Rios, Gary Kamoshida , Brandon Graham, Kenny Gutell, Richard Natividad, Roger Omine, Ricardo Rodriguez

Nov 22, 2021

Toyota of Downtown L.A. responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

November 17, 2021

Dealership Rating
Employee Rating

Atienden bien son Ambles tienen Buenos carros Bonito baratos bariedad de carros todos Salen buenos More

by ol941632
Recommend Dealer
Yes
Nov 18, 2021

Toyota of Downtown L.A. responded

¡Sus excelentes comentarios realmente nos alegraron el día! ¡Le agradecemos por adelantado por compartir su experiencia con otros! Si alguna vez necesita algo en el futuro, no dude en contactarnos. ¡Cuídese! Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

November 01, 2021

Dealership Rating
Employee Rating

Customer service was excellent Alex Anaya was friendly and very helpful definitely I recommend toyota of downtown! More

by Acostac29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 02, 2021

Toyota of Downtown L.A. responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

September 30, 2021

Dealership Rating
Employee Rating

The people in the dealership were very helpful and nice. It was a great experience I would totally recommend! More

by BRISA.RIVERA64
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcos Aguilar, Maria Arroyo , Francisco Alvarado, Michael Briseno, Lenin Calero, John Castro, Jimmy Choi, Christopher Cokonis, Brandon Graham

Oct 04, 2021

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

September 07, 2021

Dealership Rating
Employee Rating

first time buying a car and the service was amazing everyone was really nice and helped us get a great deal! thank you so much toyota!! More

by SANTOYOALEXX21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 09, 2021

Toyota of Downtown L.A. responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Aman Abraham- General Manager

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