Alex Balsamo | Page 6

As always, I have always had a positive experience with the Service Dept. at Hassett. They are professional in every way and have always addressed my concerns in an expeditious manner. the Service Dept. at Hassett. They are professional in every way and have always addressed my concerns in an expeditious manner. More

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I went in for an oil change on a cold snowy day. I thought I’d be there a long time. It was the fastest oil change I’ve ever gotten. As always they are very nice there! thought I’d be there a long time. It was the fastest oil change I’ve ever gotten. As always they are very nice there! More

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8 o'clock brought car in . 10am i was made aware of vehicle problems , which were minor and i agreed fix and within 1 hour called that car was ready !!! and this is not the first time this happened!! vehicle problems , which were minor and i agreed fix and within 1 hour called that car was ready !!! and this is not the first time this happened!!! thany you Ford service More

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Every one is very nice and helpful, Alex Balsamo is the best. Kim is also very nice when you make an appointment, we have been a customer for 25 years best. Kim is also very nice when you make an appointment, we have been a customer for 25 years More

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Excellent service. Took care of me right away. Friendly, professional, helpful staff . A pleasure to do business with. Would highly recommend dealership for service and sales. professional, helpful staff . A pleasure to do business with. Would highly recommend dealership for service and sales. More

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The service department was great. The car sucks. Look at the service history for the last 14 months. I thought my 2013 was bad but the 2020 is unbelievable is bad. I was stupid to buy another Ford Explorer. the service history for the last 14 months. I thought my 2013 was bad but the 2020 is unbelievable is bad. I was stupid to buy another Ford Explorer. Never again. More

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Excellent service and staff to go along with it. Work was completed in a timely manner. The waiting area is nice and clean and social distance and mask wearing were adhere to. was completed in a timely manner. The waiting area is nice and clean and social distance and mask wearing were adhere to. More

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Great service and experience throughout. A loaner car was provided and everything to be done was explained. Job was completed in one day. Entire process was seamless. Nice perk with a comp car wash at the e provided and everything to be done was explained. Job was completed in one day. Entire process was seamless. Nice perk with a comp car wash at the end. More

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The customer service is excellent and they are professional, they are flexible and willing to work with you. The place was clean and spotless, great with social distancing. professional, they are flexible and willing to work with you. The place was clean and spotless, great with social distancing. More

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The appointments can be easily made on the phone. The service is always professional and Alex Balsamo is a gentleman and very pleasant to deal with service is always professional and Alex Balsamo is a gentleman and very pleasant to deal with More

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