Alex Chase
Alex Chase at Colonial Nissan of Medford
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Alex Chase | Page 2

Assistant Service Manager

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

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4.9
64 Reviews
4.9

64 Reviews

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64 Reviews of Alex Chase

February 28, 2024

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Servicing my vehicle was such a quick and easy process! Thanks Colonial Nissan of Medford! More

by jdupree5225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2024

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Colonial Nissan of Medford. Alex and our team appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

February 19, 2024

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Went in for maintenance and everyone from the Service Manager Alex, the Service Attendant Laura, to the Amazing Tech Phil were all so helpful.They made sure i knew what work needed to be done and the pro More

by cdc8609
Recommend Dealer
Yes

Other Employees Tagged: Laura- Service Department

Feb 20, 2024

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear Laura and Phil were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Chase, Service Manager achase@nissanofmedford.com

February 14, 2024

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They are all very knowledgeable and explain what needs to be fixed and the cost so you can understand what they are going to do More

by ROSE.LAIDLEY
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Recommend Dealer
Yes
Feb 14, 2024

Colonial Nissan of Medford responded

Rose, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

February 08, 2024

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The service and Service Department at Colonial Nissan is excellent. I have never had any concerns about the work to be done, because it has been done correctly the first time. More

by mwill1950
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona, Joanne Sasso

Feb 08, 2024

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

February 07, 2024

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The best dealership in the East coast. Wonderful knowledgeable employees and a great selection of vehicles. More

by AVILESNELLY
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Recommend Dealer
Yes
Feb 07, 2024

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Alex Chase, Service Manager achase@nissanofmedford.com

January 25, 2024

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Fast and friendly service! Alex was very reassuring knowing what was the issue with my car. Could not be happier with the result. More

by KERYS23
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Recommend Dealer
Yes
Jan 26, 2024

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that Alex had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

January 10, 2024

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The front desk staff was friendly. Check in was easy. Service was faster than expected! Overall great experience. More

by stephanieallysonfoster
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Recommend Dealer
Yes

Other Employees Tagged: Laura Notartomaso

Jan 10, 2024

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out, Stephanie. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

January 01, 2024

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the service was fine and quick but there was no indication in reception on how to get into the queue — no one looked up and there’s nowhere to sit until called — not even a single sign More

by msullivan2022
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Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Jan 02, 2024

Colonial Nissan of Medford responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Alex Chase, Service Manager achase@nissanofmedford.com

December 29, 2023

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Nice and happy people. Very helpful with everything and fast service, they even cleaned something in my car that was not their job More

by lelubenow
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 31, 2023

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

December 12, 2023

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My overall service experience was fantastic. I had to reschedule my appointment and did so with ease. My truck was taken care of and everything needed was done wonderfully. More

by JASON.MATHEW.LEWIS
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laura

Dec 12, 2023

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

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